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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,627 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,627 reviews
December 17, 2022
Extremely poor service after the sale! Beware!! I bought a car for my son in September. It is now December and I still don't have the 2nd key I was promised by Clay Cooley. The technic Beware!! I bought a car for my son in September. It is now December and I still don't have the 2nd key I was promised by Clay Cooley. The technician that was suppose to have made the key has not been able to do so and there has been no word from Clay Cooley. I continue to leave text messages and still no response. Buyers beware of poor service after the sale. More
by Reggie Davis
Employees Worked With
Blake, Pete Nicholson, Kevon Fazelimanesh
December 01, 2022
I bought a car for my son in September. I was promised a 2nd key. I called multiple times. My son and I have been at the dealership multiple times and we still do not have the key as prom I was promised a 2nd key. I called multiple times. My son and I have been at the dealership multiple times and we still do not have the key as promised. I'm very disappointed by the service after the sale. More
by Reggie Davis
Employees Worked With
Blake Harris
October 31, 2022
Everyone is friendly and informative. One person even drove to my location to trade out my loaner vehicle while my special order was being shipped in. One person even drove to my location to trade out my loaner vehicle while my special order was being shipped in. More
by Terri
Employees Worked With
Reid
October 21, 2022
I’ve been sitting and waiting for an oil change and a recall for the drivers door electrical issue. I was told it would take about 2 hours. Now it’s 4 hours since I’ve dropped of the vehicle and still wa recall for the drivers door electrical issue. I was told it would take about 2 hours. Now it’s 4 hours since I’ve dropped of the vehicle and still waiting. I will not return here for service. More
by Cajunman110
Employees Worked With
Service department
August 02, 2022
I worked with Reid Ryan on purchasing my new car. He was fantastic and was very knowledgeable about the car. I appreciated that he respected my time and we were able to quickly make a deal. Thank yo He was fantastic and was very knowledgeable about the car. I appreciated that he respected my time and we were able to quickly make a deal. Thank you! More
by AprilStephens
Employees Worked With
Reid Ryan
