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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,626 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,626 reviews
June 21, 2024
Excellent service . Rep was nice . 10 out of 10. Finace guy was also cool . Volkswagen taos Rep was nice . 10 out of 10. Finace guy was also cool . Volkswagen taos More
by M JUNAID
Verified Customer
June 19, 2024
As always my experience was great my service advisor Alex Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! More
by MICHELE9056
Employees Worked With
Alex Trevor
June 18, 2024
Lots of promises made during the sales pitch. When it came time to sign the papers one by one things kept changing. Anytime I would ask about what I was told they would just say "that person has When it came time to sign the papers one by one things kept changing. Anytime I would ask about what I was told they would just say "that person has been fired" so they couldn't stand behind the original promise. Overall a very frustrating process. My sales guy was cool but I wouldn't buy another car from this dealership. More
by Dallas23
Employees Worked With
Joey
June 18, 2024
This is my 4th VW vehicle from Clay Cooley in Richardson Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 war Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 warranty which just expired before the last recommended service. I keep buying Volkswagens because of the high quality German engineering as well as Alex and the high quality service Clay Cooley continues to offer. John H Plano Texas More
by HATFIELDTENNESSEE
Employees Worked With
Alex
June 18, 2024
My experience went pretty well. I was able to find the vehicle i wanted and finish the deal over the phone. Saved me a lot of waiting time in the dealership. I was able to find the vehicle i wanted and finish the deal over the phone. Saved me a lot of waiting time in the dealership. More
by Codyg7777
Employees Worked With
June 17, 2024
James was fun and easy to work with. He didn’t push anything and made us all feel comfortable. He didn’t push anything and made us all feel comfortable. More
by heathershelby11
June 17, 2024
Service advisor Kari communicated with my every step of the way and addressed my questions and concerns. Very punctual and overall nice experience being my first time there. the way and addressed my questions and concerns. Very punctual and overall nice experience being my first time there. More
by MORENOANTHONY.2705
Employees Worked With
Kari from service department and Aaron Allison
