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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,626 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,626 reviews
June 30, 2024
Michael Lutz was great! He made my purchase experience very easy and was always available to answer any questions that I had. Would buy from him again! Cameron accompanied He made my purchase experience very easy and was always available to answer any questions that I had. Would buy from him again! Cameron accompanied me on the test drive and explained to me the various systems and connected my phone for me. Very helpful. More
by atcsteve1
Verified Customer
June 30, 2024
Nick took great care of me and was able to get me in the car I wanted car I wanted More
by webstern0721
Employees Worked With
June 29, 2024
Very satisfied with service . Nice staff especially jack and Jeff . No surprise , good customer service Nice staff especially jack and Jeff . No surprise , good customer service More
by jayaims20
June 28, 2024
Found the car I liked online and made an appointment to see it, My salesman Nick had the car pulled up front and ready to show! Negotiation process was relatively quick and easy compared to other experienc see it, My salesman Nick had the car pulled up front and ready to show! Negotiation process was relatively quick and easy compared to other experiences I’ve had in the past, and even with their systems down, finance was accommodating and got me in and out pretty quickly. Brought the car back the next morning to have exterior detail done and they gave me a loaner instead of having me wait at the store, which I appreciated. I purchased a preowned off-brand vehicle here, but if I have any friends or family looking for a VW, I would definitely refer them to this store! More
by RS
June 27, 2024
Great customer service. Stayed in contact with me about what was going on step by step. Stayed in contact with me about what was going on step by step. More
by VAUGHANJAYNE47
Employees Worked With
DJ in service was great about keeping me informed on the progress of my vehicle. Larry the Porter was excellent customer service
June 25, 2024
Nick was amazing! I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon More
by EP96
June 24, 2024
Good treat, at the beginning not very good but they changed vendor and mamanger and got better changed vendor and mamanger and got better More
by MIGUEL.ANGEL.GUTIERREZ.CALDERON00
Employees Worked With
Other Employees :
Enrique, very good mananger , Salvador Amador
June 22, 2024
Cam was very outgoing, and made sure I was happy with my deal. Definitely recommend! deal. Definitely recommend! More
by emmanuel.luna1119
June 21, 2024
The service of my vehicle went smoothly and was handled reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy shuttle never materialized. More
by GREGBCALHOUN
Employees Worked With
Alex Treber
