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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,626 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,626 reviews
Verified Customer
August 15, 2024
Always quick with response, diagnostic, parts order and service completion. We bring all our cars…not just our VW. With KJ as my personal service professional I know I am getting fair treatment and a fair, service completion. We bring all our cars…not just our VW. With KJ as my personal service professional I know I am getting fair treatment and a fair, honest deal. More
by LALALEFTVEGAS
Employees Worked With
KJ Penn
August 14, 2024
The Team Killed it-They made the purchase really easy and seamless…Everything they said they were going to do… THEY DID.Thanks Guys seamless…Everything they said they were going to do… THEY DID.Thanks Guys More
by vinwalter1
August 13, 2024
I had a nail in my tire and needed to get to work. DJ was super helpful. I left my car there…shuttled to work and they picked me up a short while later with no issues. DJ was super helpful. I left my car there…shuttled to work and they picked me up a short while later with no issues. More
by Marie Huggins
Employees Worked With
DJ
August 13, 2024
I understand that during construction, delays and chaos can happen. Yet, take that into consideration for your customers who make an 11am appointment. I showed up at 1040, checked in, and they didn't give can happen. Yet, take that into consideration for your customers who make an 11am appointment. I showed up at 1040, checked in, and they didn't give me my car back till 2:15pm. It shouldn't take 3.5 hours for just an oil change. They discounted my bill $15 to offset my inconvenience, which was nice of them, but not worth that much of my time. I hope they get better at scheduling when the new shop opens. No one should have to wait longer than 1 hour for an oil change. I can go to another place and get it done cheaper and faster if that's the case, though I would prefer OEM. More
by WHHEIMAN
Employees Worked With
Rachel
August 13, 2024
Very professional and friendly service, looked after fantastically. Rachel Anderson is hands down the best service consultant I have ever dealt with fantastically. Rachel Anderson is hands down the best service consultant I have ever dealt with More
by Pevrogers
Employees Worked With
Rachel Anderson
August 12, 2024
The service is always top notch. Employee DJ Ahmed is professional and listens to the customer and addresses the issues with the vehicle. DJ Ahmed has been my service representativ Employee DJ Ahmed is professional and listens to the customer and addresses the issues with the vehicle. DJ Ahmed has been my service representative for several years. He is professional, courteous and provide EXCELLENT service. He should get a raise. More
by RUBENVILLEGAS87
Employees Worked With
DJ Ahmed
August 12, 2024
Great staff and customer service! Will be back in the future. Love the new facility. Will be back in the future. Love the new facility. More
by brandon_hill_87
August 12, 2024
I was very pleased with how quick I was able to get my car in and out for an inspection! Great service department! car in and out for an inspection! Great service department! More
by Jbanda95
Employees Worked With
