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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,962 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,962 reviews
July 29, 2011
Boardwalk Volkswagen has a fantastic service dept. Great Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repair Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repairs were completed in an extremely timely fashion. Thank you for a no worries experience. More
by matstim
Employees Worked With
Brandon Boldon
July 28, 2011
When I came in and talked with Josef and he had a great knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by th knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by the warranty. When I talked with Josef about it he immediately talked with the service manager to get everything taken care of. If I ever need another car I'm coming back here to see Josef! More
by danjim
Employees Worked With
Josef Puhringer, Josef Puhringer
July 28, 2011
The reason I score Jeff Fagan at that rating is the follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that always assisted me. Always professional, friendly, and great customer service. Am glad to see him at Boardwalk in Richardson, he is one of the best!!! More
by Cintya
Employees Worked With
Jeff Fagan Service Manager
July 27, 2011
Good Experience. Thorough description of vehicles. Clean well kept facility. Hospitable employees. Quick prep of vehicle and prompt execution of paperwork. Would recommend to friends and family. well kept facility. Hospitable employees. Quick prep of vehicle and prompt execution of paperwork. Would recommend to friends and family. More
by Brivns
Employees Worked With
Steve Lin, Steve Lin
July 22, 2011
I called and taled to Charles liked what I heard and went to Dealership. When we arrived Charles was busy and Robbie Helped us with our test drive. We decided to purchase and Jason was great. One of the be to Dealership. When we arrived Charles was busy and Robbie Helped us with our test drive. We decided to purchase and Jason was great. One of the best expriences we have ever had with a automobile purchase. More
by mcato2
Employees Worked With
Charles Currier and Robbie White and Jason, Charles Currier
July 21, 2011
Jeff Fagan was the service manager who handled our service. He was really nice and called me to keep in informed when our car would be ready in a very timely manor. Jeff also knew about and took c service. He was really nice and called me to keep in informed when our car would be ready in a very timely manor. Jeff also knew about and took care of a recall and still had the car ready when we needed it. More
by shelizard5
Employees Worked With
Jeff Fagan
July 21, 2011
Boardwalk Volkswagen of Richardson has always given me great customer service, that is why I continue to return. Sales, Service, Cashiers and Transportation Drivers have all been exceptional to me. Bill great customer service, that is why I continue to return. Sales, Service, Cashiers and Transportation Drivers have all been exceptional to me. Billy Cooper, I met when I leased my 2003 Jetta. He is one of the most courteous and knowledgeable employees in the Service Department. I am truly satisfied with Boardwalk Volkswagen. More
by SYLVIACON
Employees Worked With
Billy Cooper
July 20, 2011
I was very pleased with the friendly and courteous service I received at this dealership. I was helped by Brandon who took the time to listen and take care of my car needs. I will defenitely go back service I received at this dealership. I was helped by Brandon who took the time to listen and take care of my car needs. I will defenitely go back to this dealership again. Thanks Brandon! More
by triplettt
Employees Worked With
Brandon
July 20, 2011
This is the ONLY dealership I have been to in years where I feel at peace about my vehicle purchase. Every other dealership makes you feel like you are getting ripped off. Sales transactions are smooth. Sale I feel at peace about my vehicle purchase. Every other dealership makes you feel like you are getting ripped off. Sales transactions are smooth. Sales Team are confident and knowledgeable people and have very positive attitudes. More
by Kemba
Employees Worked With
Tony Brown and Jae
July 14, 2011
I was very satisfied with my purchase of my pre-owned car. After the purchase, they found a scratch in the windshield while preparing my car and replaced it! My salesman Steve Lin then personally deliver car. After the purchase, they found a scratch in the windshield while preparing my car and replaced it! My salesman Steve Lin then personally delivered my car to me over 50 miles away. The service there was just excellent. More
by contactzbox
Employees Worked With
Steve Lin, Steve Lin
