Clay Cooley Volkswagen Of Richardson

Great salesman (Steven Li) and great finance manager (Patrick Carroll), made the pain in the butt process of buying a new car a great experience, will buy again from Richardson VW!!! Steven Li made the (Patrick Carroll), made the pain in the butt process of buying a new car a great experience, will buy again from Richardson VW!!! Steven Li made the process of looking at cars fun and was able to schedule other models with us, finance manager Patrick Carroll made the paperwork easy and the whole process enjoyable!! More

Before I visited Boardwalk Volkswagen in Richardson, I knew the model (CC), transmission (manual), and color (White Gold) I wanted. This proved very difficult to find locally. At the time I was looking, knew the model (CC), transmission (manual), and color (White Gold) I wanted. This proved very difficult to find locally. At the time I was looking, there were only 6 in the entire United States, and none of these were close by. Josef Puhringer understood that I was not flexible on these requirements. Josef offered to look for this vehicle, and let me know when one was located in our area. During the next three months, Josef called me every 4 weeks, asking if I was still interested, and letting me know he was still looking. Josef found the trim level and color the day the car arrived at its port of entry. I was expecting a 2011 model (it was February 2011), but the car turned out to be a 2012. I asked Josef about differences between the 2011 and 2012 models, as there was no literature available yet for the 2012. When I stopped at Boardwalk to leave a deposit. Josef had the details on all differences between the 2011 and 2012 models. I had the car within the next week. This is our sixth Volkswagen. What I enjoyed about working with Josef is that he has extensive knowledge of Volkswagen’s products, past and present. He is a good listener, and very thorough in all his communications. I would say Josef the best car salesperson I have ever worked with. I would not hesitate to recommend him to others. The car is everything I expected it to be, and drives and looks like a car costing much more. More

Boardwalk VW definately rasies the benchmark on quality standards in the car buying process. I was able to not only apply for my loan online prior to visting, but I was able to email, and instant message standards in the car buying process. I was able to not only apply for my loan online prior to visting, but I was able to email, and instant message all fo the information to get the deal set up. I would highly recommend this dealership to ANYONE in the market for a vehicle. It amazes me that within a 90 minute timeframe, the sale was complete. The metroplex needs to be made aware of your professionalism, respect, and promptness. More

I was cheerfully greeted as I walked into Boardwalk VW. I was taken care of by Steve Lin, who was very professional. The van I required was located and delivered to Boardwalk for my purchase. I was introduce was taken care of by Steve Lin, who was very professional. The van I required was located and delivered to Boardwalk for my purchase. I was introduced to several folks who were all polite. Steve gave me answers to all my questions/concerns. I am very satisfied with my Routan and Boardwalk VW. More

I sent requests for quotes to several dealers, and ended up buying from Boardwalk for three reasons: 1. They were the quickest to respond to both my initial inquiry and to follow up when I had questions up buying from Boardwalk for three reasons: 1. They were the quickest to respond to both my initial inquiry and to follow up when I had questions. 2. They had the best price on the car -- the initial quote was only a few dollars off the best quote, and when I told them the difference, they quickly matched. 3. Ty was very easy to work with, and the entire transaction was quick and easy from start to finish. More

Everything was great at Boardwalk. Jeremy was very professional and extremely helpful. I went online and had basic info from Jeremy before coming to the dealer. He was helpful ,not pushy.Everyone at t professional and extremely helpful. I went online and had basic info from Jeremy before coming to the dealer. He was helpful ,not pushy.Everyone at the show room was friendly. We received a great price on the new Jetta and a more than fair trade in on our car. My wife and I considered it the best car buy we've made in 35 years together. I would highly recommend Boardwalk as a dealer and Jeremy Heuss as the salesperson to see! More

Went in for a quick test drive and told Tony I just want this transaction to be quick and easy. Tony asked me what numbers I needed to make the deal work and within a few minutes we had agreed on a price. T this transaction to be quick and easy. Tony asked me what numbers I needed to make the deal work and within a few minutes we had agreed on a price. This was the best experience purchasing a new car I've ever had. Everyone was friendly and worked quickly to get us in our new GTI. I would do business again in a heartbeat with Boardwalk VW in Richardson. More

I did my research on the internet from VW's website. I used thier chat feature to ask a few questions. When I determined what I wanted, I exchanged a few emails and actually worked my deal without ever w used thier chat feature to ask a few questions. When I determined what I wanted, I exchanged a few emails and actually worked my deal without ever walking into the dealership. I called and emailed around to shop my deal and while I could match it, something about Richardson and thier almost immediate reply to email sold me on buying from them. They literally put me in the driver seat of my new Jetta TDI. In short, they made me feel like I was the only customer. I agreed to the purchase on a late Friday afternoon, asked if they could have it ready on Saturday morning. And they did just that. They got EVERYTHING right! Brett was outstanding in giving me the lesson on the car. I drove myself down and asked if they could take the car to my house. NO Problem! I got follow-up emails on Monday to insure that I was satisfied and to invite any questions. Patrick?, the finance guy answered all my questions about lease vs purchase and did not hurry me. Heck, he even made sure I understood. When it comes time to get my next VW, why go anywhere else! Thank you all for making car buying what it should always be! More