Clay Cooley Volkswagen Of Richardson

I always take my car in to Kenny Smith for all of my service needs. He is extremely friendly, respectful of my time and great at providing me all information about what was done and what will be needed service needs. He is extremely friendly, respectful of my time and great at providing me all information about what was done and what will be needed next. When I called to schedule my appointment, he told me he would be out of town in a training, but I could still bring it in. I specifically scheduled my appointment for after his return because I like dealing with him and how he treats me. He makes me feel like my Jetta is the only car he has on his calendar!! More

Jeff Fagan is an outstanding Service Manager....He is an Jeff Fagan is an outstanding Service Manager....He is an honest and caring individual...and explains things in terms the customer can understand..... Jeff Fagan is an outstanding Service Manager....He is an honest and caring individual...and explains things in terms the customer can understand.....He is direct and gives you the bottom line... He keeps his promise and communicates often to provide a status update...This Dealership is very fortunate to have Jeff Fagan join their team....I have known him for several years and he always takes care of me and my 2006 Jetta TDI.... More

Tony Brown was out sales associate. He was very friendly and courteous. The service was quick and accurate. We also worked with the finance department and was treated fairly and we were listened to about ou and courteous. The service was quick and accurate. We also worked with the finance department and was treated fairly and we were listened to about our needs for payment. The entire experience was pleasant and I would highly recommend Tony and Boardwalk. More

Josef was wonderful!! He was very positive and upbeat and helped us to get the best deal we could. Thank you Josef!!! You will see us again!! and helped us to get the best deal we could. Thank you Josef!!! You will see us again!! More

This is my forth purchase from Boardwalk and with each transaction the staff goes above and beyond my expectations. Boardwalk will be the first place I go when making any car purchase, whether new or use transaction the staff goes above and beyond my expectations. Boardwalk will be the first place I go when making any car purchase, whether new or used. The sales staff is very friendly, knowledgeable and helpful. The prices are very fair and they offer a great price for your trade in. The finance department is easy to work with. they explain every aspect of the deal. Through the entire process the staff is very professional, helpful and honest. After the deal has concluded you are confident that you received a great car, fair treatment and a satisfied feeling. The support after the sale is top notch! More

"I was very happy with my other dealership untill I used your service department. I now have a new dealership for all my needs and that is Boardwalk Volkswagen. Thank you, Stephen Molinari Touareg used your service department. I now have a new dealership for all my needs and that is Boardwalk Volkswagen. Thank you, Stephen Molinari Touareg TDI " More

The salesman was very knowledgeable about Volkswagon and was obviously very enthusiastic about his product. He helped us make decisions regarding which of our requirements matched which of the available mo was obviously very enthusiastic about his product. He helped us make decisions regarding which of our requirements matched which of the available models. We were able to reach a deal that matched our price point and the features we wanted. More

I would like to say one thing only ,whatever you changed ( new personnel I noticed much more skilled for this job then the previous one) is working very well, my last visit is huge improvement from last yea ( new personnel I noticed much more skilled for this job then the previous one) is working very well, my last visit is huge improvement from last year and I was thinking about selling my car and going to Volvo or something different, now I will definitely stay with "VW" and recommend to my friends and family, Thank you. More

Steve was very informative about the car and services, and was very helpful regarding our concerns. He was literally with us every step of the way; he was very courteous and thoughtful. I was very pleased and was very helpful regarding our concerns. He was literally with us every step of the way; he was very courteous and thoughtful. I was very pleased with their service-highly recommended. More

Went to Boardwalk Volkswagen for the 90 service check-up for my 2011 Jetta. Brandon was right there at the scheduled time and was friendly and gave me an idea how long it would take and where my son and I for my 2011 Jetta. Brandon was right there at the scheduled time and was friendly and gave me an idea how long it would take and where my son and I could wait until it was finished. There were two recall notices that he informed me of during the process and asked me if I had the time to have these fixed on that day. I appreciated the fact that he was aware of my time and that I had a 5 year old with me. Everyone at Boardwalk was friendly and helpful and I enjoy catching up with Jeremy Heuss, the salesman who leased me the vehicle. I had my wife's Jetta serviced here as well and that was also a positive experience. I've never had an issue scheduling the day and time I wanted. I would definitely recommend Boardwalk Volkswagen for current and future Volkswagen owners. More