Clay Cooley Volkswagen Of Richardson

Mr. Jackson and the management of Boardwalk made my purchase of a used vehicle pleasant and extremely efficient. I believe their method of determining the value of a trade in to be fair and transparent purchase of a used vehicle pleasant and extremely efficient. I believe their method of determining the value of a trade in to be fair and transparent. We negotiated a fair price on the vehicle I purchased and their negotiating style was laid back and did not involve any high presure tactics; this was much appreciated. More

The staff their was excellent. I got great customer service from the time I walked in to the time I left. They did not hassle me or pressure. They only wanted what was best for me. They made my car buy service from the time I walked in to the time I left. They did not hassle me or pressure. They only wanted what was best for me. They made my car buying excellent and effortless. They worked with me to make sure I got exactly what I wanted. I would recommend them to anybody wanting to purchase a new or used vehicle. More

I wanted to comment on the experience we had with Boardwalk Volkswagen in Richardson. Not only were we treated fairly but the service provided by the sales representative was above and beyond. I have Boardwalk Volkswagen in Richardson. Not only were we treated fairly but the service provided by the sales representative was above and beyond. I have to admit shopping for a vehicle is not my favorite thing to do and Tobias Jackson was a no nonsense, non abrasive representative that simply took care of the deal. That is how they all should be handled. The vehicle is great and fits the needs of our family perfectly. The sales manager worked with Tobias to formulate a fair deal and we couldn't be happier. More

I went in to VW Boardwalk looking to buy my first car. I was very nervous about my first new big purchase and the staff couldn't have been kinder or more understanding. I was new to how the car buying proce was very nervous about my first new big purchase and the staff couldn't have been kinder or more understanding. I was new to how the car buying process was and they were nothing but patient with me and really listened to what I wanted and could afford. For now on I won'recommend or go to any other dealership. I have already bragged to my friends about how great they are and have already recommended them to one of my friends and I have had the car only a few days. The whole staff was fantastic and all dealerships should strive to be as good. More

Boardwalk Volkswagen of Richardson is far and away the best VW service center I have been to since I have owned my car. I was immediately greeted by Terry when I pulled my car up in the service garage. Si best VW service center I have been to since I have owned my car. I was immediately greeted by Terry when I pulled my car up in the service garage. Since I was not going to wait for the service, he asked me if I needed a ride to my next destination. After only a little over an hour, Terry promptly called me to tell me that my car was finished, and again, he offered me a ride back to the dealership. With regard to the actual service on the vehicle, I couldn't have been happier. Terry actually listened to me when I requested a check of certain parts of the vehicle. The areas of concern were addressed quickly and thoroughly. Overall, I would say this is one of the best dealerships for VW service in town. Everyone was quick and informative, and I highly recommend working with Terry if you need to bring your car in for service. More

Ty Patterson was by far the best and most helpful car salesman i have ever had the pleasure of working with!!!! Best Car Purchase EXPERIENCE!! salesman i have ever had the pleasure of working with!!!! Best Car Purchase EXPERIENCE!! More

Ty Patterson was great. He was very candid to deal with about the price, and even picked us up from the airport. He was very knowledgeable about the product, happy to answer questions, and professional. I about the price, and even picked us up from the airport. He was very knowledgeable about the product, happy to answer questions, and professional. I would HIGHLY recommend Ty and Boardwalk. Jason in finance also got us a great deal and was great to work with. More

Terry was my service consultant. I had to replace a turbo charger, Unfortunatly the turbo charger went out 2 days after the replacement. Terry performed an excellent service recovery by taking my car back in charger, Unfortunatly the turbo charger went out 2 days after the replacement. Terry performed an excellent service recovery by taking my car back in and repairing it at no cost, gave me a free loaner car, changed the oil on my car and filled up the gass tank. This could have been a very painful experience for me and Terry made it all work! Thank you Terry and I'll gladly send all of my friends to Boardwalk!! Sarah Moody More

We have had my VW Beetle serviced many times at Boardwalk. We have worked with several customer service representatives...most recently with Ty Johnson. She is absolutely wonderful! So friendly a Boardwalk. We have worked with several customer service representatives...most recently with Ty Johnson. She is absolutely wonderful! So friendly and so so very effecient! She called several times to update the progress and my car was ready ahead of time. Ty is awesome! More

Got in and got out the same day, great help and patient sales people. Great benefits from purchasing a certified pre owned vehicle from VW. I would recommend everyone to go the Boardwalk and ask for Steve sales people. Great benefits from purchasing a certified pre owned vehicle from VW. I would recommend everyone to go the Boardwalk and ask for Steve! Thanks Boardwalk VW of Richardson for making my first purchase painless. More