Clay Cooley Volkswagen Of Richardson

Our car stopped moving AGAIN. It is time to grab a new one. But we have 1 boy at summer break and other 4 month baby. They don't give us much time. Plus hot temperature, it would be horrible for us to go one. But we have 1 boy at summer break and other 4 month baby. They don't give us much time. Plus hot temperature, it would be horrible for us to go out for looking a new car. Steve did help us out of the trouble. His kind and quick service saves us a lot of time and the most important we find a car we both love. I really appreciate all things Boardwalk and Steve did for us. More

After having recently been in a car accident I was in the market for a new car. Secondly I had previously owned a VW and was looking to stay with the brand. Having had a friend suggest we check out Board market for a new car. Secondly I had previously owned a VW and was looking to stay with the brand. Having had a friend suggest we check out Boardwalk we did just that and I am very happy with the results. Our sales advisor was Andy and he did a fantastic job in providing all the information needed to be happy with purchasing our car. He made sure to reassure us of every detail that is relevant to the car and stayed with us throughout the evening to make sure we were happy and satisfied with our purchase. Overall I would recommend Boardwalk - VW - Richardson and Andy Kitch to anyone in the market for a new car. More

It was great experience. This is my second car from Boardwalk and that is why I came back -- because of the people! Maintence also is great! Boardwalk and that is why I came back -- because of the people! Maintence also is great! More

The Boardwalk dealership has always gone above and beyond anything I have experienced in buying and having cars serviced. From giving us a great low interest deal on our 2008 Beetle to the extended elements anything I have experienced in buying and having cars serviced. From giving us a great low interest deal on our 2008 Beetle to the extended elements of the warranty. We were having budget problems when the car was dead and my wife needed to go to work. One cannot work on the battery yourself it is a special design only a dealer can properly handle. We were in a bit of panic worried about towing and labor we could not handle at the moment. Even the battery itself was $110. Boardwalk looked up my warranty info and provided a towing service to come and get the car and loaded it up with the utmost care and concern. They also came and picked me up with a shuttle and took me to pick the car up. Service was done, and they had cleaned the car also performing a points service check for free. The battery system was replaced and they even managed to have the time on the clock and our radio stations still programmed. The CD exchange mechanism had also stopped working and they ordered a new replacement radio as well. Simply amazing service. Despite having lost money on a tire replacement contract 3rd party that went bankrupt and kept our money, no blame was on the part of Boardwalk and their continued courteous and thoughtful service will assure we do our utmost to buy another car from them in the future. Paul & Anne-Marie Angle More

Not only when I purchased the vehicle in 2009 did I receive exceptional service, but after my purchase I required service from the dealership. My service representative went above and beyond my expecta receive exceptional service, but after my purchase I required service from the dealership. My service representative went above and beyond my expectations in the handling of my service needs. The service I was provided was exceptional. I am very satisfied and will return to not only buy my next vehicle at Boardwalk but also for any other service needs. More

I found the exact model of VW GTI I wanted online at the I found the exact model of VW GTI I wanted online at the Richardson (TX) Boardwalk Volkswagen site, I clicked "request a quote" and was contacted vi I found the exact model of VW GTI I wanted online at the Richardson (TX) Boardwalk Volkswagen site, I clicked "request a quote" and was contacted via email by Jeremy Heuss within a couple of hours. His email included all the details of the car including the MSRP and Invoice price. Later that day I went to the dealership to see/drive the car and loved it. We closed the deal and I drove it home that day. Working with the dealership and Jeremy in particular was great, he gave me 200 over invoice without any haggling (always start over the internet in your car search, you basically get the price you could haggle to automatically). I've had a couple of questions since I got the car and Jeremy has been just as helpful as the day I bought the car each time I call. I couldn't recomend the Jeremy and the dealership more highly. More

We worked with Jeremy online first, then scheduled to meet with him. Fast responses via internet as well as highly professional and courteous service. Jeremy went the distance for us to help us mak meet with him. Fast responses via internet as well as highly professional and courteous service. Jeremy went the distance for us to help us make our purchase. Didn't feel pressured or glossed with a "Sales Pitch". We discussed facts and dealt with a professional getting what we wanted at the right price! This includes the Sales manager! Jeremy made sure we knew all about our new purchase including a tour of all features and assistance with set-up. It was a pleasure doing business with a team that knows how to provide quality service. We look forward to maintaining a relationship with this dealer. More

Boardwalk Volkswagen has a fantastic service dept. Great Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repair Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repairs were completed in an extremely timely fashion. Thank you for a no worries experience. More

The reason I score Jeff Fagan at that rating is the follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that always assisted me. Always professional, friendly, and great customer service. Am glad to see him at Boardwalk in Richardson, he is one of the best!!! More

When I came in and talked with Josef and he had a great knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by th knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by the warranty. When I talked with Josef about it he immediately talked with the service manager to get everything taken care of. If I ever need another car I'm coming back here to see Josef! More