Clay Cooley Volkswagen Of Richardson

I contacted Boardwalk Volkswagen after I learned the insurance company totaled my 2009 Jetta. I was not really ready to purchase a car and was mostly seeking information. I spoke with Josef Puhringer insurance company totaled my 2009 Jetta. I was not really ready to purchase a car and was mostly seeking information. I spoke with Josef Puhringer who exhibited a 'can do' attitude from the very beginning. I preferred to speak with him in person to gather information and told him about the car that I wanted. I came from the far side of the metroplex and was not able to get to the dealer until nearly closing time. He identified the vehicle from their inventory and had it available upon my arrival. After demonstrating that we could make the purchase that evening, we went forward to make that car mine. I got a deal I am very happy with and Josef Puhringer, the sales manager, and the finance manager all stayed well past closing to put me in the car. Even with the late hours, they did not cut any corners on courtesy. This was an overall great experience, thanks to their efforts. I have owned innumerable VW's in the past and this was my third Jetta. I will continue to purchase VWs and will revisit Boardwalk Volkswagen when the time comes again. Thank you Josef Puhringer!!! Gary C. More

WE JUST HAPPENDED TO DRIVE BY THIS DEALERSHIPE AND DECIDED TO WALK IN TO SEE ABOUT PURCHASING A VEHICLE. WE HAD JUST HAD A VERY BAD EXPERIENCE AT ANOTHER DEALER AND HAD LEFT TO LOOK FOR ANOTHER CAR. DECIDED TO WALK IN TO SEE ABOUT PURCHASING A VEHICLE. WE HAD JUST HAD A VERY BAD EXPERIENCE AT ANOTHER DEALER AND HAD LEFT TO LOOK FOR ANOTHER CAR. HAROLD WAS VERY HELPFUL AND WE PURCHASED A CAR FROM HIM IMMEDIATELY. IT WAS NICE TO HAVE A POSITIVE EXPERIENCE AND I FEEL GREAT ABOUT MY PURCHASE. More

MATTHEW SMITH was extremely friendly, happy to do his job, his enthusiastic approach was contagious, he clearly loved, I repeat, loved what he was doing and it makes a huge difference for me as a consume job, his enthusiastic approach was contagious, he clearly loved, I repeat, loved what he was doing and it makes a huge difference for me as a consumer and a pleasant experience in general. I would actually will come back to him few days later and will thank him again for being who he is. The Internet sales manager, DONOVAN GUILLORY, helped a lot thru the process as well. He was very helpful, patient and professional. New car sales manager EDWARD DENICE was pleasant to deal with and very professional. PATRICK CARROL, the finance manager, was pleasant to deal with and very professional. More

I went in looking for a lease on a new jetta advertised by volkswagon. Other area dealerships told me the price (2199 down plus first month) was non-negotiable. Vw boardwalk let me trade in my golf for the by volkswagon. Other area dealerships told me the price (2199 down plus first month) was non-negotiable. Vw boardwalk let me trade in my golf for the down payment and first month. It was my first time leasing and they made the process very easy and hassle free. Mr. Guillory was very nice and didn't try to convince me to upgrade, he worked within my price limitations. Pat Carroll made the financing worry free as well, I was in and out of the dealership in two hours with my new jetta! Incant recommend these guys enough. Great service, super friendly and welcoming. They set up my first servicing right then and there, and even topped off my gas. If you want a great car experience I suggest boardwalk vw! More

I have already and will continue referring friends to I have already and will continue referring friends to Boardwalk VW. Its Not your dealership that impressesed me nor was it the selection of used car I have already and will continue referring friends to Boardwalk VW. Its Not your dealership that impressesed me nor was it the selection of used cars. I found my car on line, I live two and a half hours away. Made it to Boardwalk met Mark and drove the jetta i was interested in. LOVED it from bought it. Drove it home, on my way home ck engine light comes on. I take it to my certified vw mechanic and finds no oil on dipstick. I painic I immediately think engine. I was called earlier by Bill Gironda following up on my purchase. When i told him of the no oil he asked me to bring it in. Not until i brought it in and mechanics checked it and the timing belt{My other big concern}Light went off drives smooth and got the ok till closer to 100,000 on timing belt. For the first time on my ride home did i open the sunroof crank the radio and cruise on back with peace of mind. Thanks to Bill and really following up and seeing the car was exactly what i thought i was buying. Money is tighter and tighter everyday, its such a blessing to know Boardwalk appreaciates you choosing them and truely want to take car of their customers. It matters! Thanks again guys I love my jetta! More

I've been a VW fan for life. I've had 4 VW in the past 22 years. I purchased my last Jetta from Boardwalk and kept it for nearly 10 years, always having it serviced with their service department. When it cam years. I purchased my last Jetta from Boardwalk and kept it for nearly 10 years, always having it serviced with their service department. When it came time to purchase my new VW, the CC in question there was no question about where to go in order to get the best experience possible. Boardwalk Richardson. Quite frankly for location convenience and trying to stay in the family, I had my first two warranty service visits done with another VW dealer closer to home. For this visit, I stopped by the Boardwalk Richardson service department on my way home, after having my battery drained due to the extreme heat we've been having. Unannounced and unscheduled by the way and 30min from closing. I was promptly attended by the service advisor who was extremely helpful in finding me a loaner vehicle (instead of having to drop the car off the next morning) and took my car in for service the next day. In 15minutes I was on my way home. The service crew not only resolved the battery issue, performed the 30K mile revision work, and state inspection, but was able to resolve a radio issue that was unresolved for months. Boardwalk VW of Richardson Service Advisors, Cashiers, and Technicians are 5 Star material. All were extremly helpfull and resolved my service issuses, even one that other service places could not resolve. Even with a dealer closer to home you can be certain that all of my VW vehicle service needs will be with Boardwalk of Richardson going forward. More

Sales Consultant Josef Puhringer was extremely helpful,courteous and professional. He made certain we were given all the information in regard to the vehicle we were interested in. He made what so helpful,courteous and professional. He made certain we were given all the information in regard to the vehicle we were interested in. He made what sometimes can be a frustrating ordeal into a pleasant experience. More

Jeremy was great to work with! I am a Naval Officer attached to a ship in San Diego and needed to buy a car for my college age daughter in the Dallas Metro area. Jeremy was very instrumental in helpin attached to a ship in San Diego and needed to buy a car for my college age daughter in the Dallas Metro area. Jeremy was very instrumental in helping me through this process and made it as painless as possible. More

I found a great car while shopping online on a Friday night about 9pm. I had a couple questions and the website offered a live chat feature. I used it and within a few moments I had connected (through night about 9pm. I had a couple questions and the website offered a live chat feature. I used it and within a few moments I had connected (through email) with the saleperson who would sell me a car the following day. I really appreciate the dealership being abreast of the best of technology - including online scheduling for service appointments. This tells me they understand their customers needs (we don't talk on the phone much anymore!). I was phoned the next morning first thing by the sales consultant, Mark Sayers, who had emailed the night before. By 10am I had an 11am appt set, the appt was confirmed with another phone call. By 1pm I was driving away in my new (used) VW completely happy with the day left to spend with my family. Quite frankly, I think the transaction could have been even faster, had I been more prepared and not made small talk with Mark! We really appreciated his sales "style". A very authentic man, who made us feel comfortable as we exposed some personal things to him (regarding credit challenges). I felt only comfortable with him and the entire experience was positive. Mark was confident in his abilities to get me the car I desired and I felt reassured by him and his commitment to the customer. His years of experience showed in our transaction - me a bit worried (about my limitations) and him telling me it was going to be ok! And it is. I absolutely love my VW (my third) and my husband plans to buy his next car from Mark and Boardwalk VW. You have an equally great finance guy in Mr. Weimer (I've blanked in his last name). I purchased the platinum extended warranty and I couldn't be happier. Everyone at Boardwalk VW was great. If you want an easy/no hassle/ no craziness car buying experience (in and out in under 3 hours) this is the place! Thanks Guys!! More

Friendly, knowledgeable people, great price! Chris was upfront knowledgeable and outgoing. He knew the product well. Gave me a great check-out after purchase and made a great effort to be transparent be upfront knowledgeable and outgoing. He knew the product well. Gave me a great check-out after purchase and made a great effort to be transparent before the sale. Overall, a great experience!! More