Clay Cooley Volkswagen Of Richardson

Michael Trammell is an excellent sales person. From the time I applied online, to the time to sign all my paperwork he was there guided me to get the best deal and the best car. While I was waiting for my time I applied online, to the time to sign all my paperwork he was there guided me to get the best deal and the best car. While I was waiting for my new 2011 jetta arrived, boardwalk lend me loaner car, which by the way, got in a little car accident on my way to work. When I call Michael to tell about this accident, he was very supportive and told me what to do. Thanks for everything Michael! I am really enjoying my new jetta! More

Great communication with staff. My deal was negotiated over the internet. The best part...there were NO surprises. They sold me a car that was represented fairly, and I traded a car that was represented over the internet. The best part...there were NO surprises. They sold me a car that was represented fairly, and I traded a car that was represented fairly. Very good guys to do business with! More

I was extremely pleased with my overall experience at Boardwalk VW in Richardson. Josef, my Sales Consultant, was very professional, knowledgeable and wonderful to work with. He was very understanding o Boardwalk VW in Richardson. Josef, my Sales Consultant, was very professional, knowledgeable and wonderful to work with. He was very understanding of all my questions and conerns and made sure I had all the information I needed. I returned two months later when I was ready to purchase and I again worked with Josef and he helped me get the car I wanted at a great price!! Josef personally introduced me to Kenny Smith, the Service Manager, so I would know exactly where to go when I needed my maintenance work done on my car. He was absolutely wonderful. He showed me the service facility which I was so impressed with the waiting area and cleaniness of the entire center. I would highly recommend Boardwalk VW to everyone! It is a FIVE STAR buying experience!!! More

Jason and Ryan were wonderful to work with. They answered everyone of my many, many questions and let me look at and drive all the cars I wanted to compare including a test drive in the pouring rain! And, th everyone of my many, many questions and let me look at and drive all the cars I wanted to compare including a test drive in the pouring rain! And, then, in the end, had to transfer a car from a different dealership. The purchase process was seamless and easy and we were out of the dealership in a shorter time than it has ever taken me to get out of a dealership...and that included the transfer of the vehicle! I will definitely recommend Jason, Ryan, and Boardwalk VW - Richardson to any and all who are in need of a car whether it be pre-owned or new. Thank you for making this car buying experience a wonderful one! More

We have purchased five vehicles from the Boardwalk Auto Group. We have owned many cars and recognize that a mechanical device will fail at times and need o be repaired or replaced. I don't believe that ha Group. We have owned many cars and recognize that a mechanical device will fail at times and need o be repaired or replaced. I don't believe that has anything to do with the dealer rather the manufacturer. However, how the dealer takes care of you once something goes wrong speak loudly of the type of dealer you are dealing with. We have had a few issues with our cars over the years and these guys have always done their part to take care of us. That is all we expect from them which is why we keep going back there. Loyalty, it goes both ways. More

My wife and I are from Little Rock and went to Dallas for the weekend. Our car, the week prior, had an engine light come on. We took it to our local dealer in North Little Rock and they claimed it was heat the weekend. Our car, the week prior, had an engine light come on. We took it to our local dealer in North Little Rock and they claimed it was heat related. Outside temps have been over 100 for a week or so. The local dealer just said to drive it and it would be fine when the weather cooled down. On our trip to Dallas the car started shutting down on us. It would run about thirty minutes then quit. We were close to Dallas when this started happening so we limped it in. I had no appointment but just showed up Saturday morning at Boardwalk VW. I told John our problem and that we needed to go home Sunday and would love to take our car with us. I was prepared to have to leave it because we found out after the service dept ran some tests it was a fairly severe problem with the high pressure fuel pump. I was amazed when John called me Saturday around 4:00pm and said the car was ready. We went back to the dealer and picked up our car and John even took my rental to turn in for me on Monday. We drove our car back home on Sunday and it is running great. I am very pleased with the service and would like to thank John and the techs that took care of our car so quickly on Saturday. More

Josef and the entire staff at Boardwalk were great. I came in to compare prices for a 2010 Routan and ended up buying one. They had several colors and packages available and I got the exact one my wife w came in to compare prices for a 2010 Routan and ended up buying one. They had several colors and packages available and I got the exact one my wife wanted. Josef answered all of my questions and has made sure that I got everything that I needed after the sale was completed. I would highly recommend Boardwalk to anyone that is looking for a vehicle. More

Boardwalk was recommended by a local VW forum where they had nothing but great reviews. I spoke to Jason Villa and he was able to give me a good deal on my trade in. Rick was able to give a good deal on the had nothing but great reviews. I spoke to Jason Villa and he was able to give me a good deal on my trade in. Rick was able to give a good deal on the CC and had the perfect car transferred from another dealership. Michael let me take the car on a test drive and showed me how everything worked and even let me take a CC home for the weekend to let my wife see it. I'd recommend this dealership to anyone looking to buy a VW. I've bought VW's from Metro and Hiley and Boardwalk was definately the easiest and friendliest to buy from. More