Clay Cooley Volkswagen Of Richardson

I sent requests for quotes to several dealers, and ended up buying from Boardwalk for three reasons: 1. They were the quickest to respond to both my initial inquiry and to follow up when I had questions up buying from Boardwalk for three reasons: 1. They were the quickest to respond to both my initial inquiry and to follow up when I had questions. 2. They had the best price on the car -- the initial quote was only a few dollars off the best quote, and when I told them the difference, they quickly matched. 3. Ty was very easy to work with, and the entire transaction was quick and easy from start to finish. More

Everything was great at Boardwalk. Jeremy was very professional and extremely helpful. I went online and had basic info from Jeremy before coming to the dealer. He was helpful ,not pushy.Everyone at t professional and extremely helpful. I went online and had basic info from Jeremy before coming to the dealer. He was helpful ,not pushy.Everyone at the show room was friendly. We received a great price on the new Jetta and a more than fair trade in on our car. My wife and I considered it the best car buy we've made in 35 years together. I would highly recommend Boardwalk as a dealer and Jeremy Heuss as the salesperson to see! More

Went in for a quick test drive and told Tony I just want this transaction to be quick and easy. Tony asked me what numbers I needed to make the deal work and within a few minutes we had agreed on a price. T this transaction to be quick and easy. Tony asked me what numbers I needed to make the deal work and within a few minutes we had agreed on a price. This was the best experience purchasing a new car I've ever had. Everyone was friendly and worked quickly to get us in our new GTI. I would do business again in a heartbeat with Boardwalk VW in Richardson. More

I did my research on the internet from VW's website. I used thier chat feature to ask a few questions. When I determined what I wanted, I exchanged a few emails and actually worked my deal without ever w used thier chat feature to ask a few questions. When I determined what I wanted, I exchanged a few emails and actually worked my deal without ever walking into the dealership. I called and emailed around to shop my deal and while I could match it, something about Richardson and thier almost immediate reply to email sold me on buying from them. They literally put me in the driver seat of my new Jetta TDI. In short, they made me feel like I was the only customer. I agreed to the purchase on a late Friday afternoon, asked if they could have it ready on Saturday morning. And they did just that. They got EVERYTHING right! Brett was outstanding in giving me the lesson on the car. I drove myself down and asked if they could take the car to my house. NO Problem! I got follow-up emails on Monday to insure that I was satisfied and to invite any questions. Patrick?, the finance guy answered all my questions about lease vs purchase and did not hurry me. Heck, he even made sure I understood. When it comes time to get my next VW, why go anywhere else! Thank you all for making car buying what it should always be! More

This have been by far the best experience of my life. My husband and I have been married for 16 years and have never owned a new car, but we do now. We are so excited that these three young men assisted in husband and I have been married for 16 years and have never owned a new car, but we do now. We are so excited that these three young men assisted in such a spirit of excellence. We really appreciate all that they did for us.Tony, Jason and Patrick great job. This is by far a 10 star rating. Thank You all, Eddie & Mary Johnson More

Gary and Pat did their utmost to help put me in a new car that I could afford. I actually drove home in my new 2011 Jetta with a very minimal downpayment and am paying less that I did for my 2006 Pontiac. that I could afford. I actually drove home in my new 2011 Jetta with a very minimal downpayment and am paying less that I did for my 2006 Pontiac. I was so excited to show the new VW to my children who all wanted me to give them a test ride. It was an uphill battle for them because of my financial rating. I was apprehensive at first because I expected to be turned down. They used their good contacts to get me a competitive finance rate. They assured me that they would help me and treated me like a family member. They explored various finance scenarios, including a larger downpayment or a co signor. In the end I got my car with only a very minimal downpayment and without a co-signor. I am also on the road to restoring my credit rating. Not only did I leave with a new VW, I also left with my self esteem restored. Karole More

This is the fourth new car my wife and I have purchased/leased from Boardwalk Volkswagen of Richardson. We have always received excellent service when purchasing our cars and when having them su purchased/leased from Boardwalk Volkswagen of Richardson. We have always received excellent service when purchasing our cars and when having them subsequently serviced. Gary Blakley worked to get us what we considered to be a great deal. Billy Cooper is the best service person we know of. More

Brett's energy and attitude has been evident in each of the three visits we have made to the dealership. He knew absolutely everything about Volkswagen's company, local dealership, and its cars. I went o the three visits we have made to the dealership. He knew absolutely everything about Volkswagen's company, local dealership, and its cars. I went on 5 test drives and each one was treated with equal attention and focus on Brett's part. His follow up was appreciated and never too aggressive. After making the purchase of my new Tiguan, he offered to be the point person for my further appointments- license plates, tinting, 90 day follow up, etc. He also assisted me with the set up of all the technological features of the Tiguan. I would insist that anyone, interested in checking out a Volkswagen, go see Brett. More

Everything about my experience here has been great. I bought a new 2011 Tiguan in December of 2010 after shopping extensively. This was the best deal and the best customer service I experienced. The ser bought a new 2011 Tiguan in December of 2010 after shopping extensively. This was the best deal and the best customer service I experienced. The service advisor I had on our first service was friendly and proactive in getting everthing done right and then even had our car washed before she gave it back to us. More

Josef Puhringer was my sales associate and was great to work with. I went into the dealership initially about 6 weeks ago looking at a new 2011 Tiguan. Josef was extremely knowledgeable about the Tiguan work with. I went into the dealership initially about 6 weeks ago looking at a new 2011 Tiguan. Josef was extremely knowledgeable about the Tiguan and we went for a test drive that night. I went in the following week and he let me take the car myself for a couple of hours. I wasn't entirely ready to buy yet at that point because I still needed to sell my 2004 BMW 330i ZHP. I was initially disappointed at the trade-in value offered, but it's only reality that a private-party sell would attract a higher sale price. So after a ZHP enthusiast purchased the 330i, I was back into the VW dealership within just a few days. Josef went to bat for me in regards to the down payment. They were kind enough to allow me to split up my down payment. I put a portion down that night and they accommodated me by holding a 2nd check for a week until my tax refund came in. But what I was most impressed with is the speed in which Josef located the exact vehicle I wanted and had it brought via trailer to the Boardwalk location. I was set on a white exterior and charcoal interior; however the sandstone interior was the prevalent color I noticed everywhere. I left Josef an voice message one morning and by the same evening he had the car on his lot, detailed and ready for me. I drove it home the same night! My experience with Josef and the everyone at Boardwalk was good and I'm looking forward to having my Tiguan serviced there regularly. What service shop could beat hours until 10:00 PM? How convenient! I will probably be back to Boardwalk in about 3 years to purchase my daughter a cute little used Beetle! More