Clay Cooley Volkswagen Of Richardson

Josef assisted my husband in surprising me with a much needed gas saver vehicle for my birthday. I have to say that it was an amazing surprise as I pulled up the car on your website and showed him the ex needed gas saver vehicle for my birthday. I have to say that it was an amazing surprise as I pulled up the car on your website and showed him the exact one I wanted. To my surprise it arrived today, the exact one that I pulled up. The website eliminates the idea of going in and feeling the pressure of car shopping, however Josef made this experience a memorable one as it was not your typical car buying experience which was the reason my husband dreads purchasing cars. There were no tips and tricks with this experience and I would for sure send my closest and best friends to see him. He was very knowledgable with the 2010 Jetta model and knew the ethics of his job. It was definately a pleasure to work with him and we appreciate the fact that he was different and so was your dealership. The atmosphere surroundings were extremely professional and Josef just adds to that quality of your dealership. He has no idea what he has done for our family in this economy while we traded in a gas guzler and I drive over 70 miles a day. Thanks so much and you Josef you are awesome...I can't wait to refer my closest to you :) More

Extremely friendly and fast service, very knowledgeable salesman, clear and honest finance person, and we were very satisfied with everything. We definitely recommend this dealership to anyone who is look salesman, clear and honest finance person, and we were very satisfied with everything. We definitely recommend this dealership to anyone who is looking to purchase a Volkswagen. This is how a car buying experience should be. More

Donovan was extremely patient and helpful in finding me a car within my budget. I came into the dealership wanting a CC but then ended up getting sold on a Jetta. I am very satisfied with the purchase and fe car within my budget. I came into the dealership wanting a CC but then ended up getting sold on a Jetta. I am very satisfied with the purchase and feel the process went very smoothly. I would highly recommend this dealership to anyone based on the good experience I had. More

I visited Boardwalk Volkswagen of Richardson on 5/19 to look at the new Jetta TDI as my current TDI lease was expiring. I was approached by Josef Puhringer and he was very helpful and engaging. He walked look at the new Jetta TDI as my current TDI lease was expiring. I was approached by Josef Puhringer and he was very helpful and engaging. He walked me through the new 2011 Jetta TDI features and we discussed the current inventory (only 1 in stock) and the next batch arriving the following week. I would have been satisfied to wait but I wanted to take a look at the CC. Josef took me for a test drive in a 2012 R-Line CC and I loved the features and performance. We then started looking at options to buy a CC as VW is running the 0% interest special. We test drove the CC I would eventually buy and worked out the numbers. Once I got to finance, it was about 10 minutes with Patrick and I was the proud owner of a new CC. The whole process took about 5 hours from walking in the door and driving off. I made the process longer because I was not planning to drive off in a new car that day and was unsure if I wanted to buy that day. Josef was very patient with me and clearly discussed my options. I am very satisfied with his service and sales style. It was not pressure based or overbearing as I have experienced in other dealerships in the past. I returned on 5/21 to finish the "delivery" with Josef as I ran out of time on the 19th. He walked me through all the features of the vehicle that were new to me compared to my 2006 Jetta. He also helped me with the parts department to try and located an MDI connector that might work with my iPhone in a bumper case. Overall, this was a very pleasurable buying experience. I did not feel hassled and I would gladly recommend Boardwalk VW Richardson and Josef Puhringer to my friends looking to buy a new car. Thanks Josef and VW Richardson! Justin G. More

I had the best experience buying my new Jetta at Boardwalk Volkswagen. Ty Patterson was my salesman and he was outstanding. Highly recommended. He was very knowledgeable, extremely friendly and prov Boardwalk Volkswagen. Ty Patterson was my salesman and he was outstanding. Highly recommended. He was very knowledgeable, extremely friendly and provided the best customer service.He even brought the Jetta to my house so I could test drive it, since I had just sold my car. Ty went out of his way to make this the best buying experience so far. Thanks Ty! More

The sales and service staffs did an outstanding job to make buying a new or used car as painless as possible. The sales staff new their product and if I had a question they couldn't answer they searched make buying a new or used car as painless as possible. The sales staff new their product and if I had a question they couldn't answer they searched until they did. Service met my requests for giving my VW CC added attention. Also, my thanks to the technicians for finding the problem and the timely repair. More

It was an easy, friendly experience, buying a new car from Gary Blakley and Boardwalk Volkswagen. Hew was helpful, knowledgeable, very professional and he made the entire process from start to finish eas from Gary Blakley and Boardwalk Volkswagen. Hew was helpful, knowledgeable, very professional and he made the entire process from start to finish easy to handle. And he promised me that his follow up care would be just as comprehensive. More

After making an enquiry via the Internet I had to wait a couple of days for a response apart from the automated response. From there on in I had pretty good service, the staff were friendly and courteous an couple of days for a response apart from the automated response. From there on in I had pretty good service, the staff were friendly and courteous and explained the process very well. The only reserve I had was I felt like I was being rushed a little when they got a finance package agreeable to me and I felt a little more time to go over the details would have been nice. On hindsight I guess I could have held back on signing and gone over the paperwork more but the way the package was explained to me was pretty clear and I was happy enough to sign. The car was made available to me with all the items sorted they had mentioned to me and so far am very happy with the car. More

Boardwalk Volkswagen was my second Volkswagen buying experience within the same week. I had assisted a family member in buying a new Volkswagen at a different dealership. The difference between the 2 de experience within the same week. I had assisted a family member in buying a new Volkswagen at a different dealership. The difference between the 2 dealerships was like night and day. Boardwalk Volkswagen was a far superior buying experience than the other dealership. When I arrived at Boardwalk, I was greeted by smiling employees. I asked for Jeremy Heuss whom I had been in contact with via emails prior to my visit. Jeremy Heuss was extremely knowledgeable about the car and was very enthusiastic when discussing the vehicle. As a car enthusiast, it really felt good talking to a salesman who knew the car and wasn't just reading the window sticker to me. The price was also better than the other dealership. The other dealership tried to add a $2500 "market adjustment" on the TDI cars. Everyone that I dealt with at Boardwalk was friendly and knowledgeable of their department. In the weeks after the purchase I have been contacted several times by members of the Boardwalk team to assure that I am happy with the purchase and asking if I have any questions or comments. Their level of customer service goes above and beyond what you would expect from a dealership. The entire buying experience was a pleasure and I will definitely recommend Boardwalk to family and friends. More