Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Ty Patterson was great. He was very candid to deal with about the price, and even picked us up from the airport. He was very knowledgeable about the product, happy to answer questions, and professional. I about the price, and even picked us up from the airport. He was very knowledgeable about the product, happy to answer questions, and professional. I would HIGHLY recommend Ty and Boardwalk. Jason in finance also got us a great deal and was great to work with. More
Terry was my service consultant. I had to replace a turbo charger, Unfortunatly the turbo charger went out 2 days after the replacement. Terry performed an excellent service recovery by taking my car back in charger, Unfortunatly the turbo charger went out 2 days after the replacement. Terry performed an excellent service recovery by taking my car back in and repairing it at no cost, gave me a free loaner car, changed the oil on my car and filled up the gass tank. This could have been a very painful experience for me and Terry made it all work! Thank you Terry and I'll gladly send all of my friends to Boardwalk!! Sarah Moody More
We have had my VW Beetle serviced many times at Boardwalk. We have worked with several customer service representatives...most recently with Ty Johnson. She is absolutely wonderful! So friendly a Boardwalk. We have worked with several customer service representatives...most recently with Ty Johnson. She is absolutely wonderful! So friendly and so so very effecient! She called several times to update the progress and my car was ready ahead of time. Ty is awesome! More
Got in and got out the same day, great help and patient sales people. Great benefits from purchasing a certified pre owned vehicle from VW. I would recommend everyone to go the Boardwalk and ask for Steve sales people. Great benefits from purchasing a certified pre owned vehicle from VW. I would recommend everyone to go the Boardwalk and ask for Steve! Thanks Boardwalk VW of Richardson for making my first purchase painless. More
I always take my car in to Kenny Smith for all of my service needs. He is extremely friendly, respectful of my time and great at providing me all information about what was done and what will be needed service needs. He is extremely friendly, respectful of my time and great at providing me all information about what was done and what will be needed next. When I called to schedule my appointment, he told me he would be out of town in a training, but I could still bring it in. I specifically scheduled my appointment for after his return because I like dealing with him and how he treats me. He makes me feel like my Jetta is the only car he has on his calendar!! More
Jeff Fagan is an outstanding Service Manager....He is an Jeff Fagan is an outstanding Service Manager....He is an honest and caring individual...and explains things in terms the customer can understand..... Jeff Fagan is an outstanding Service Manager....He is an honest and caring individual...and explains things in terms the customer can understand.....He is direct and gives you the bottom line... He keeps his promise and communicates often to provide a status update...This Dealership is very fortunate to have Jeff Fagan join their team....I have known him for several years and he always takes care of me and my 2006 Jetta TDI.... More
Tony Brown was out sales associate. He was very friendly and courteous. The service was quick and accurate. We also worked with the finance department and was treated fairly and we were listened to about ou and courteous. The service was quick and accurate. We also worked with the finance department and was treated fairly and we were listened to about our needs for payment. The entire experience was pleasant and I would highly recommend Tony and Boardwalk. More
Josef was wonderful!! He was very positive and upbeat and helped us to get the best deal we could. Thank you Josef!!! You will see us again!! and helped us to get the best deal we could. Thank you Josef!!! You will see us again!! More
This is my forth purchase from Boardwalk and with each transaction the staff goes above and beyond my expectations. Boardwalk will be the first place I go when making any car purchase, whether new or use transaction the staff goes above and beyond my expectations. Boardwalk will be the first place I go when making any car purchase, whether new or used. The sales staff is very friendly, knowledgeable and helpful. The prices are very fair and they offer a great price for your trade in. The finance department is easy to work with. they explain every aspect of the deal. Through the entire process the staff is very professional, helpful and honest. After the deal has concluded you are confident that you received a great car, fair treatment and a satisfied feeling. The support after the sale is top notch! More
"I was very happy with my other dealership untill I used your service department. I now have a new dealership for all my needs and that is Boardwalk Volkswagen. Thank you, Stephen Molinari Touareg used your service department. I now have a new dealership for all my needs and that is Boardwalk Volkswagen. Thank you, Stephen Molinari Touareg TDI " More