Clay Cooley Volkswagen Of Richardson

I just got my wife's Jetta from there and I can't wait to get my Passat from there now! Amazing! Robbie did a great job and helped my wife and I get into the car of her dreams. Now it's my turn! get my Passat from there now! Amazing! Robbie did a great job and helped my wife and I get into the car of her dreams. Now it's my turn! More

Jeff Fagan provided truly exceptional customer care- as a female in a car repair shop I have not always been treated with respect, but Jeff was both courteous and considerate. When an unforseen problem arose female in a car repair shop I have not always been treated with respect, but Jeff was both courteous and considerate. When an unforseen problem arose with my car he called and explained, and made sure I was comfortable with making the necessary repairs before he proceeded. He was indeed forthcoming about the entire process- and when my car was ready he personally brought it around for me while I was with the cashier, parked it in the shade, and thoughtfully left the air running! I will definitely be requesting him next time I need repairs. I did not interact as much with the other members of the staff at Boardwalk VW, but I was left with a sense of professionalism and pride in their work. More

The dealership was nice and the sales person Andy was also nice and helpful. I spent more money than planned but I still feel I got a good deal. The finance process was quick and easy and I was out with also nice and helpful. I spent more money than planned but I still feel I got a good deal. The finance process was quick and easy and I was out with my car in no time. More

Mr. Jackson and the management of Boardwalk made my purchase of a used vehicle pleasant and extremely efficient. I believe their method of determining the value of a trade in to be fair and transparent purchase of a used vehicle pleasant and extremely efficient. I believe their method of determining the value of a trade in to be fair and transparent. We negotiated a fair price on the vehicle I purchased and their negotiating style was laid back and did not involve any high presure tactics; this was much appreciated. More

Great experience with prompt follow-up! Not too much pressure and they were willing to work with us, despite poor credit scores. Thank you! pressure and they were willing to work with us, despite poor credit scores. Thank you! More

The staff their was excellent. I got great customer service from the time I walked in to the time I left. They did not hassle me or pressure. They only wanted what was best for me. They made my car buy service from the time I walked in to the time I left. They did not hassle me or pressure. They only wanted what was best for me. They made my car buying excellent and effortless. They worked with me to make sure I got exactly what I wanted. I would recommend them to anybody wanting to purchase a new or used vehicle. More

I wanted to comment on the experience we had with Boardwalk Volkswagen in Richardson. Not only were we treated fairly but the service provided by the sales representative was above and beyond. I have Boardwalk Volkswagen in Richardson. Not only were we treated fairly but the service provided by the sales representative was above and beyond. I have to admit shopping for a vehicle is not my favorite thing to do and Tobias Jackson was a no nonsense, non abrasive representative that simply took care of the deal. That is how they all should be handled. The vehicle is great and fits the needs of our family perfectly. The sales manager worked with Tobias to formulate a fair deal and we couldn't be happier. More

I went in to VW Boardwalk looking to buy my first car. I was very nervous about my first new big purchase and the staff couldn't have been kinder or more understanding. I was new to how the car buying proce was very nervous about my first new big purchase and the staff couldn't have been kinder or more understanding. I was new to how the car buying process was and they were nothing but patient with me and really listened to what I wanted and could afford. For now on I won'recommend or go to any other dealership. I have already bragged to my friends about how great they are and have already recommended them to one of my friends and I have had the car only a few days. The whole staff was fantastic and all dealerships should strive to be as good. More

Boardwalk Volkswagen of Richardson is far and away the best VW service center I have been to since I have owned my car. I was immediately greeted by Terry when I pulled my car up in the service garage. Si best VW service center I have been to since I have owned my car. I was immediately greeted by Terry when I pulled my car up in the service garage. Since I was not going to wait for the service, he asked me if I needed a ride to my next destination. After only a little over an hour, Terry promptly called me to tell me that my car was finished, and again, he offered me a ride back to the dealership. With regard to the actual service on the vehicle, I couldn't have been happier. Terry actually listened to me when I requested a check of certain parts of the vehicle. The areas of concern were addressed quickly and thoroughly. Overall, I would say this is one of the best dealerships for VW service in town. Everyone was quick and informative, and I highly recommend working with Terry if you need to bring your car in for service. More

Ty Patterson was by far the best and most helpful car salesman i have ever had the pleasure of working with!!!! Best Car Purchase EXPERIENCE!! salesman i have ever had the pleasure of working with!!!! Best Car Purchase EXPERIENCE!! More