Clay Cooley Volkswagen Of Richardson

Very friendly, very helpful, and very flexible to accomodate my and my wife's busy schedules. Got a great deal on our trade-in and leasing a new VW Jetta. Wife loves it and the whole experience cou accomodate my and my wife's busy schedules. Got a great deal on our trade-in and leasing a new VW Jetta. Wife loves it and the whole experience couldn't have been better. Our last car purchase was a nightmare, and it's such a refreshing delight to deal with honest salesmen and a dealership that wants to provide a quality product for a fair price. More

Great experience and very far pricing. I would recommend calling Chris Liu. Chris is a very patient and knowledgeable person and went out of his way to make the deal happen. calling Chris Liu. Chris is a very patient and knowledgeable person and went out of his way to make the deal happen. More

Hello, I wanted to follow-up and tell you that I Hello, I wanted to follow-up and tell you that I purchased the 2012 VW GTI from the Boardwalk Volkswagen Richardson location. I had the pleasu Hello, I wanted to follow-up and tell you that I purchased the 2012 VW GTI from the Boardwalk Volkswagen Richardson location. I had the pleasure of dealing with Jason Villa and Josef Lederer and they went above and beyond my expectations. Every time I sent Jason an email, he immediately responded and answered any question or concern I had. Josef was a real pleasure to speak with and get to know. We had actually crossed paths before and didn't even know it. Good group of guys over there. It shows why you guys are at the top of the charts. Best Wishes Boardwalk. Thanks again!!! More

"I just want to say that Rick and Jeremy are THE BEST!!! This was our 3rd purchase from Boardwalk and we could not be happier!!! Our sixteen year old son totaled his car so we working on a limited b BEST!!! This was our 3rd purchase from Boardwalk and we could not be happier!!! Our sixteen year old son totaled his car so we working on a limited budget and not once did your sales staff try to sell a more expensive car. Todd called Rick told him what happened and he and Jeremy worked to find the best car in our budget! The car we bought was a used car and it had a few dings on it when we first look at it. There was one on the bumper I though would not be repaired due to the severity, to our absolute surprise and amazement Rick and Jeremy had it fixed and a few other items. The car looked BRAND NEW when we went to pick it up. We LOVE Rick and Jeremy both they make the car buying experience WONDERFUL!!! Keep up the great work! More

My first visit to Boardwalk. Ms Johnson was attentive, courteous and helpful. Three minor issues; she took care of one right away, and others were taken care of correctly and in a timely manner. They prov courteous and helpful. Three minor issues; she took care of one right away, and others were taken care of correctly and in a timely manner. They provided a ride to/from work-very nice. I had to wait 10-15 minutes for car, which was surprising, since I was picked up after I received notice the work was complete. Ms Johnson followed up to minimize the wait. I appreciate her help and attitude throughout. More

I think he is the best car sales person because he can make it go as easy as the car buying can be. But if there is even a thing wrong he will make sure that it is took care of in the best amount of time make it go as easy as the car buying can be. But if there is even a thing wrong he will make sure that it is took care of in the best amount of time that it can be done in. So that is why he will be the only guy that can and will sale me a new car. More

Great staff, clean shop and they do what they say. Follow up was awesome and the quality of the repairs were outstanding. Never get disappointed at Boardwalk VW. Follow up was awesome and the quality of the repairs were outstanding. Never get disappointed at Boardwalk VW. More

We purchased a VW Rabbit with Gary's assistance. Gary worked with us, very patiently I might say, to locate the car we wanted with the right accesssories. I have visited with Gary several times since we worked with us, very patiently I might say, to locate the car we wanted with the right accesssories. I have visited with Gary several times since we purchased the Rabbit. Looking at the 2011 Jetta and recently the 2012 Passat. I regard Gary as friend and great automobile salesman and would recommend him to anyone who in the market for a new VW. Boardwalk VW has serviced our Rabbit since we purchased the car. I am very pleased with the Boardwalk service department. I have been able to arrive at the service department early in the morning without an appointment and recieve the best of care. Generally, I have been able wait while my car is being service. More

Josef was extremely friendly and helpful with all my questions. He welcomed us in and helped us find the car of my dreams! Loved him questions. He welcomed us in and helped us find the car of my dreams! Loved him More

I was very relieved to find that there was a solution to the problem I was experiencing with repeated tire pressure alerts. Park Cities Volkswagen continued to tell me that it was the weather when the aler the problem I was experiencing with repeated tire pressure alerts. Park Cities Volkswagen continued to tell me that it was the weather when the alert had triggered every weekend for four weeks, Park Cities service department told me there was nothing in the tires even though the alert would go off regularly on the same interval. Finally when the Park Cities service representative told me that they could take the tires off and submerge them in water if I were willing to pay $150, I decided to go back to the great guys at Boardwalk in Richardson despite the distance from my home, and I am glad I did. The Park Cities person told me that if it were her she would just go to Tire Discounters across the street. She didn't even bother to check the computer to see that I had extended tire protection, which Billy did tell me when he and his crew spotted a huge construction nail in one tire in a location that couldn't be mended and a smaller nail in another tire that could be repaired. I will continue to have my New Beetle Convertible serviced a Boardwalk, and if I decide to lease another VW in 2013 it will be from Boardwalk NOT Park Cities. Interestingly but not surprisingly, I have had several encounters with Park Cities but have never been asked for feedback after the service. Sorry this review was so much about them, but I'll close by saying that the dissatisfaction I had with Park Cities was displaced by the satisfaction from working with Billy Cooper and his crew. Thank goodness if there has to be a really bad one there is an even better good one in the same area. More