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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,624 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,624 reviews
September 01, 2024
This Dealership was very Clean, the staff was very Friendly, I would Highly recommend it to everyone. Friendly, I would Highly recommend it to everyone. More
by maryenglish
Verified Customer
September 01, 2024
Started off a little "rocky" but ended up fine. In the past at Clay Cooley i would be sent a video of the things wrong with the inside or underneath the car. This time there was no video and i wa In the past at Clay Cooley i would be sent a video of the things wrong with the inside or underneath the car. This time there was no video and i waited 3 hours for a diagnosis of my vehicle while expecting only an hour wait. I actually asked for my car back before i received information. i felt the wait was too long before receiving information on the problem. I became rather upset and finally received attention. Still no video. I had to call and make sure the whole situation would be handled after a brief ex planation was given on the updates regarding the vehicle. I'm very used to better customer service in the past and was disappointed in my experience this time. After some dialogue of my frustration, i received better service. More
by CFARNHAM
Employees Worked With
Not worked with any one in these departments.
August 30, 2024
This is my 4th time getting a car from Bryan Bauer and 1st time dealing with J Kval( what a sweetheart. It is always a pleasure coming here and getting a new car. I do appreciate their time dealing with m 1st time dealing with J Kval( what a sweetheart. It is always a pleasure coming here and getting a new car. I do appreciate their time dealing with me. Thank you. More
by ranaz123
August 30, 2024
I found my experience at Clay Cooley Volkswagen in Richardson to be customer friendly and customer centered. Richardson to be customer friendly and customer centered. More
by WJWARMSTRONG
August 30, 2024
Customer service was amazing I love the new location as well clean and nice. My car was in like 2 hours didn’t take long, they always calling and texting to make sure your all taking care of. Keri Hill and well clean and nice. My car was in like 2 hours didn’t take long, they always calling and texting to make sure your all taking care of. Keri Hill and Rachel is always amazing people to take care of things. Thank you Volkswagen for making my day amazing More
by Brandon Atkins
Employees Worked With
Keri hill and Rachel
August 30, 2024
The service was great. I was able to get the car I wanted for a decent price. I was able to get the car I wanted for a decent price. More
by JACKMIKE88
Employees Worked With
