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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.5
1,624 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,624 reviews

September 28, 2011

I have now purchased four cars and leased two cars through Gary and have loved them all for one reason or another. Even with cars I had issues with, Gary and Billy Cooper who both worked hard to solv More

by tsoheili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakely and Finance Team, Gary Blakley
Sep 28, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience here on DealerRater. Please let Gary Blakley or Billy Cooper know whenever we can be of further service to you. We appreciate you and thank you for allowing us to earn your business - 6 cars. That is great and we appreciate your recommendation. It means a lot to our team.

September 28, 2011

They treat you like family. My mechanic always gives me options for choices based on the financial capability for myself and other customers. He always checks the pertinent maintenance needs before they n More

by AELang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakely, Martin Roth, Gary Blakley
Sep 28, 2011 -

Clay Cooley Volkswagen Of Richardson responded

You are definitely part of the Boardwalk Volkswagen family. Thank you for your sales and service review here on DealerRater. Please do not hesitate to contact Gary Blakley or Rick Roth whenever we can be of further service to you. We appreciate you and enjoy your Volkswagen!

September 28, 2011

The visit was very nice. The waiting room is very comfortable, but if you don't want to wait then they will call Enterprise to come pick you up and get you a rental car. Jeff is always making sure th More

by emilyregina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fagen
Sep 28, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience here on DealerRater. Please let Jeff Fagan know whenever we can be of further service to you. We appreciate you and have a great week.

September 27, 2011

IT WAS NICE HAVING FRIENDLY CUSTOMER SERVICE FROM JEFF, HE KEPT ME POSTED AND UP TO DATE ON MY VEHICLE AND HAD IT READY SAME DAY. More

by JOBANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF FAGAN
Sep 27, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience here on DealerRater. Please let Jeff Fagan know whenever we can be of further service to you. We appreciate you and have a great week.

September 27, 2011

Was shopping for tires and found that the dealership was easily the cheapest place. The service representative was very friendly and informative and got me a good deal for what I wanted. He seemed to want t More

by erichokamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Fagan
Sep 27, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We are glad to have been able to service you and your car. Please feel free to contact Jeffrey Fagan anytime we can be of further service to you. We are committed to delivering excellence and we are here to serve you.

September 27, 2011

My family and I have been going to Boardwalk VW for years. We started buying VWs back when Boardwalk was named Central VW! We have always received thoughtful, attentive service beginning with Robert More

by cuban65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakely, Jim Duke, Billy Cooper, Robert (Don't know last name. He answers the phones)., Gary Blakley, Robert King
Sep 27, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for your review here on DealerRater and for your business over the years. We sincerely appreciate you. Please do not hesitate to contact any of us whenever we can be of further service to you. Thank you for sharing your Boardwalk Volkswagen experience. You are part of the Boardwalk Volkswagen family.

September 27, 2011

In all my years of buying cars I have never had such a friendly and available staff, at any level. Follow up happened not just after the sale of the car but well into my 1st year of having the new car. More

by suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary , Gary Blakley
Sep 28, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience here on DealerRater. Please let Gary Blakley know whenever we can be of further service to you. We appreciate you and have a great week.

September 26, 2011

Have use Boardwalk VW in Richardson for all of my maintenance and repairs on my 2006 Jetta. I have been very happy with the service writers and work quality. I highly recommend them. More

by jmundt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob King, Robert King
Sep 26, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen for your 2006 Jetta's service needs. Please do not hesitate to contact Robert King whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Volkswagen experience and for your continued business. We appreciate you and thank you for your recommendations.

September 26, 2011

I was pleased with the friendliness and knowledge of the sales team. The finance office was friendly and proficient. The team was knowledgeable but did not put too much pressure on us as we made our decisio More

by jeffbyrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer Nichi Wallace, Josef Puhringer
Sep 26, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for placing your confidence in Boardwalk Volkswagen. Please do not hesitate to contact Josef Puhringer or Nichi Wallace whenever we can be of service to you. Thank you for taking your time to share your Boardwalk Volkswagen experience. We appreciate you and congratulations on your new Volkswagen.

September 26, 2011

Nicole was very helpful as was everyone I have delt with for the last four years. My relationship began in 2007 when we purchased the 2006 Jetta TDI from Gary Blakely. More

by kachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cloud, Gary Blakley, Nicole Cloud
Sep 26, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for your review here on DealerRater this Monday morning. Please do not hesitate to contact Nicole or Gary whenever we can be of service to you. Thank you for sharing your Boardwalk Volkswagen sales and service experience. We appreciate you and your continued business.

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