Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I have purchased three vehicles from Gary. He is always friendly and willing to do whatever ii takes to make sure that you leave the dealership happy. friendly and willing to do whatever ii takes to make sure that you leave the dealership happy. More
I scheduled my car for a regular oil change. I also asked that a noise that I thought was unusual be investigated. Ms. Johnson saw me come for the appointment, and even though it was past time for her asked that a noise that I thought was unusual be investigated. Ms. Johnson saw me come for the appointment, and even though it was past time for her to go home, she greeted me enthusiastically and took over the checkin of my vehicle. It had been several months since I had seen her last; I am amazed that she remembered my husband and me so clearly. She listened carefully when we described the noise and she made appropriate notes, promising that the technicians would listen both when the car was started cold the next day and also as it was being driven. Then she did something I have never seen a representative do when we brought in a vehicle. She checked the oil level! She verified that it was fine. When she called the next day, her message was cheerful and professional, stating that the car was ready. As I was leaving and having a conversation with one of the personnel about my confusion concerning how a coupon I used had been applied, Ms. Johnson approached and in a few sentences explained the whole situation clearly to me. More
Very pleasant experience with a Sales Person. Went above and beyond with information and finding exactly the right car for me. Gary helped me in staying the price range that I had given him and the type of and beyond with information and finding exactly the right car for me. Gary helped me in staying the price range that I had given him and the type of vehicle that I was looking for. He far exceeded my expectations in what I had previously experience with a car sales person. I will definitely be buying from him in the future. More
Jim provided an excellent customer service to me and my wife. We purchased a new Passat and were treated very professionally by all employees especially Jim Duke. Thank you for a great experience. wife. We purchased a new Passat and were treated very professionally by all employees especially Jim Duke. Thank you for a great experience. More
Jeff Fagan gave me the best service I have ever received from the service area. Jeff showed real concern about my satisfaction and followed up on everything he promised. I took the time to send the Servic from the service area. Jeff showed real concern about my satisfaction and followed up on everything he promised. I took the time to send the Service Director a note of thanks for the excellant service I received from Jeff. Thanks Karen Shields 214 546-7114 More
I have refered people to Gary Blakley several times. Not I have refered people to Gary Blakley several times. Not only did Gary make me feel welcome the whole dealership has taken great care of me. I have I have refered people to Gary Blakley several times. Not only did Gary make me feel welcome the whole dealership has taken great care of me. I have a new 2012 VW CC and have truly been spoiled by Volkswagen. The service crew has topped off my fluids and repaired a sticky right window button. I have smiles every time I get in my car to drive. Thanks everyone. More
Just excellent service over all for over 10 years I know I can always depend on you guys for all my car needs Brandon is the very best Thanks Susan Augustine I can always depend on you guys for all my car needs Brandon is the very best Thanks Susan Augustine More
Brian and Jason were able to get me out of a car that I had owned for less than a year without any pain whatsoever. With the amount of miles I drive on a weekly basis, I was looking for somehting that woul had owned for less than a year without any pain whatsoever. With the amount of miles I drive on a weekly basis, I was looking for somehting that wouldn't take me to the poor house. I ended up with a 2012 Jetta TDI. Yes, the payment did go up, but I will save more than the increase in payment in fuel costs so it is a win, win situation. I absolutely love my new Jetta. This is now the second Jetta that I have bought from Boardwalk, and I recommend Jason and Brian to everyone I know. More
I cannot express how pleased I have been with my experience. I traded a recently purchased Nissan Armada (I only owned it for four months). My experience at Nissan felt cheap and dishonest. The pr experience. I traded a recently purchased Nissan Armada (I only owned it for four months). My experience at Nissan felt cheap and dishonest. The professionalism this dealership shows is outstanding. Brian and Jason were terrific! Patrick made the financing quick and easy. I HIGHLY recommend this dealership! More
I bought my new early model 2001 Passat 1.8T (black magic paint) from Central VW (now Boardwalk)and I've been coming back ever since even though I live far away now. It's been a super car and a super mechan paint) from Central VW (now Boardwalk)and I've been coming back ever since even though I live far away now. It's been a super car and a super mechanic, Martin Roth (great attitude), does a great job with repairs and in keeping me informed on what the car needs. There's two other guys I need to mention because they are so helpful and frienly, Billy Cooper and Robert at receptions. I didn't buy my car from Gary only because I didn't know him back then or I would have. Over the years I've gotten to know Gary and he is a great guy, very friendly, upbeat, good sense of humor, courteous and professional with customers. He's really very customer oriented and approachable. A friend of mine and I like to shoot the breeze and talk VDubs with Gary when we happen to be in. There's also a Lubbock connection as I lived there from 1962 - 1969 and he was Buddy Holly's drummer! Gary, Billy, Martin and Robert get my votes!!!! More