Clay Cooley Volkswagen Of Richardson

Great car buying experience! Donovan was an outstanding no pressure salesman. Very friendly and seemed genuinely interested in us getting the right car at the right price. However, when we went to the fi no pressure salesman. Very friendly and seemed genuinely interested in us getting the right car at the right price. However, when we went to the finance person, Michael, he utlized high pressure sales tactics and tried to sell us additinaly items like extended warranties, paint protecdtion, and other junk that we were not interested in. He seemed arrogant and irritated that we were not interesetd and also that I wanted to verify his math calcualtions on the financing. Buying a new car is a big decision full of stress and I would prefer to have someone more supportive during the finance portion of the deal. Outside of the finance guy, the salesman, Donovan Guillory, and his manager, Rick Bayon, were exemplary during the process. More

This was a very low-pressure experience. Josef was knowledgeable and helpful as well as friendly and patient with our scheduling. We would definitely recommend him and Boardwalk VW to others. knowledgeable and helpful as well as friendly and patient with our scheduling. We would definitely recommend him and Boardwalk VW to others. More

The service was exceptional. Josef was very knowledgeable and took his time explaining all the features of the car. I hate the car buying process, but Josef made it painless. knowledgeable and took his time explaining all the features of the car. I hate the car buying process, but Josef made it painless. More

I had taken my car to shop and found out it was going to cost me a lot of money to get fixed. Lease was due in June so I didn't really want to spend that money just to turn in a few months. Gary was able to cost me a lot of money to get fixed. Lease was due in June so I didn't really want to spend that money just to turn in a few months. Gary was able to get me a deal and help me get into a brand new 2012 Passat. More

Having entrusted the maintenance of my 2005 Jetta to service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was a service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was always done right the first time 2. the car was ready when they said it would be ready, if not sooner 3. i knew what to expect and what i was paying for before i got the bill 4. i was never encouraged to authorize unnecessary repairs 5. when i needed a loaner, they gave me a brand new Jetta I've been dealing with auto repair shops for a lifetime. Boardwalk VW is as good as it gets. More

A local muffler shop determined that my catalytic converter was bad and was still under warranty by the manufacturer. After calling Billy, he personally went above and beyond to pick up my vehicle a converter was bad and was still under warranty by the manufacturer. After calling Billy, he personally went above and beyond to pick up my vehicle and get the repairs done. I gratefully appreciated Billy's willingness to help me out by picking up the car, getting the repairs done and letting me know the vehicle was ready - all within a 6 hour period. Outstanding customer service. More

We have been dealing with this dealership since 1996 and have experienced only the finest examples of honesty and helpfulness. We have about a 19 mile one way trip to the dealership and have to pass one on have experienced only the finest examples of honesty and helpfulness. We have about a 19 mile one way trip to the dealership and have to pass one on the way. We have never considered going to another dealership. We have full confidence that if we are told there is a need for a repair, then there is indeed a need. Everyone goes out of their way to be helpful (even to coming to out house to drop off an item). Our only disappointment is that VW Corporate has chosen not to offer a diesel Passat Wagon this year; we were waiting for it and ready to buy. Sadly, there is not one to buy at this time. However, this is certainly not the fault of the dealership; I"m sure they wish there were a diesel Passat wagon to sell us! Since we have only 54,000 miles on our 2004, we can wait and enjoy the one we have! Merita and Steven Hurst More

Best price for overall service dealership or other. Service advisors are friendly and knowlegable. My last oil change January 2012, synthetic oil and filter including tax $71. You can't find it c Service advisors are friendly and knowlegable. My last oil change January 2012, synthetic oil and filter including tax $71. You can't find it cheaper. Car wash after every service. Most service in an hour. More

I have been going to Boardwalk VW since 2001 for service and purchases. I have bought to cars and both experiences were great. They were able to put me in the exact car I wanted.I would highly recommend thi and purchases. I have bought to cars and both experiences were great. They were able to put me in the exact car I wanted.I would highly recommend this dealership and often times do to my friends and family. I especially try to sell people to give the TDI a drive, as it is by far the best car I have ever owned. More

It was a wonderful experience....Gary was awesome!!!! It was a wonderful experience....Gary was awesome!!!! I came into the dealer for service to my Jetta and while there noticed the 2012 CCs .....I It was a wonderful experience....Gary was awesome!!!! I came into the dealer for service to my Jetta and while there noticed the 2012 CCs .....I spoke to Terry and told me he will let one of his best salesman help me. Sure enough Gary was great. More