Clay Cooley Volkswagen Of Richardson

I bought by New Beetle a little over 2 years ago and have been back to the dealer maybe 4 or 5 times for oil changes, a new tire, and a couple of minor things. Every time I was there, without exception, eve been back to the dealer maybe 4 or 5 times for oil changes, a new tire, and a couple of minor things. Every time I was there, without exception, every person I dealt with could not have been nicer, more friendly, or more helpful. The waiting area is nice (flat screen TV, tables, chairs, magazines, drinks, food--even free cookies--the good kind!), nice restrooms -- and if you don't want to wait, they'll take you wherever you want to go. And they always wash your car for free. As for the price, I don't know how it compares to other places because I don't WANT to go anywhere else -- so my "ok" rating is not really a reflection on Boardwalk Volkswagon's price -- I would just naturally rather pay less. More

My AC compressor went out on my way home from work. Terry Granger met me without an appointment and kept me updated on the work needed to fix my car and the estimated times required. At all times he w Terry Granger met me without an appointment and kept me updated on the work needed to fix my car and the estimated times required. At all times he was helpful and easy to talk to. The repair was done quickly and very well. I left with a working AC and a much cleaner car. Thanks Terry and everyone associated with the repair. More

I came in to buy my first vehicle and was very pleased with the service and attention I received. Steve was very friendly, helpful, and had great knowledge of the car he was selling. I came back about a with the service and attention I received. Steve was very friendly, helpful, and had great knowledge of the car he was selling. I came back about a month after my first visit and bought a Jetta SE. Although I was extremely pleased with the entire process, I was a bit disappointed that I could not negotiate price so much. More

shocked that a 4 year old car with only 49,000 miles needed such expensive and extensive work. Service was great, Tie was very good. But how do I know the work quality until I see how long it lasts this needed such expensive and extensive work. Service was great, Tie was very good. But how do I know the work quality until I see how long it lasts this time? Disappointed in VW needing work of this magnitude so early in the life of my car. More

Steve was such a great help during my first car-buying experience. He was friendly, helpful, and not at all pushy. I felt totally comfortable buying from Boardwalk and am so happy with my purchase! experience. He was friendly, helpful, and not at all pushy. I felt totally comfortable buying from Boardwalk and am so happy with my purchase! More

Josef was extremely helpful. He made our experience hassle-free. I would definitely recommend him to my friends. If you go to Boardwalk Volkswagen dealership - ask for Josef. hassle-free. I would definitely recommend him to my friends. If you go to Boardwalk Volkswagen dealership - ask for Josef. More

Steve was very helpful and knowledgeable. I'd Steve was very helpful and knowledgeable. I'd recommend him to anyone looking for a good deal on a quality used car. He had my used car washed a Steve was very helpful and knowledgeable. I'd recommend him to anyone looking for a good deal on a quality used car. He had my used car washed and two new tires put on it because the tread was questionable. He always puts the customer before himself. I was running late to meet him to finalize the sale and he waited for 2 hours after his shift and missed out on a personal get together just so he could give me my car a day early. More

This is the second time I have dealt with Boardwalk and Gary Blakely and both times were the most hassle-free and timely experience I have ever had in making a "car deal". The atmosphere of friendliness i Gary Blakely and both times were the most hassle-free and timely experience I have ever had in making a "car deal". The atmosphere of friendliness is quite refreshing and not what I have experienced at other dealerships. I won't hesitate to return to Boardwalk in the future nor to recommend Gary to my friends. More

Josef Puhringer at Boardwalk Volkswagen made shopping for a new car a fun and easy experience. I've had my eyes on a VW convertible since I was 15 years old- back when it was the Rabbit! When VW came out w a new car a fun and easy experience. I've had my eyes on a VW convertible since I was 15 years old- back when it was the Rabbit! When VW came out with the EOS I knew that was going to be my next car. I was able to take a test drive around the neighborhood, and also on the highway for a speed assessment. Josef showed off all of the spectacular features of the car, and of course allowed me to put the top down in order to make the test drive as fun as possible. Josef has also followed up with me on several occasions to ensure that I am still happy with my purchase, and to see if there is anything else I need from the team at Boardwalk Volkswagen. I really do feel like my car is in the hands of a team that treats their customers like family!! More

Great experience. Got in quick and when it fit my schedule. They even found some issues with my car that I was not aware of. Thanks schedule. They even found some issues with my car that I was not aware of. Thanks More