Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,626 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,626 reviews
October 15, 2011
Everyone at the dealership was friendly, helpful and very professional. They did not waste my time with "games" and conducted business in a timely and professional manner. I have already recommended this d professional. They did not waste my time with "games" and conducted business in a timely and professional manner. I have already recommended this dealership to family and friends. Tony Brown was wonderful and put up with my dry sense of humor which is not always easy for strangers to do. Thanks for making buying a car a great experience. More
by bbpaules
Employees Worked With
Tony Brown
October 15, 2011
I came in for information about a 2008 VW EOS. Not only did I get the information, they lowered the price and I drove out in it. All in less that 60 minutes. Rick Roth and his team did a marvelous job, did I get the information, they lowered the price and I drove out in it. All in less that 60 minutes. Rick Roth and his team did a marvelous job, and I am a Happy Camper. More
by emailsent2u
Employees Worked With
Rick Roth
October 15, 2011
Boardwalk volkswagen has always taken great care of my Jetta. Their service advisors are friendly and always keep you up to date as your car gets worked on. I don't live in the area, but always worth it t Jetta. Their service advisors are friendly and always keep you up to date as your car gets worked on. I don't live in the area, but always worth it to drive a little further to get such good service for my car. And they are always efficient, and able to get my car back to me quickly. More
by Ajberg
Employees Worked With
Tayari Johnson, Tie Johnson
October 14, 2011
Good experience at Boardwalk Volkswagen. I usually dread trying to find a car and the inevitable haggle. Jim made it fairly easy on me. There should be a way to customize a car at the dealership, like the g trying to find a car and the inevitable haggle. Jim made it fairly easy on me. There should be a way to customize a car at the dealership, like the global VW website offers, and search for an instant match on the property. Overall, good experience. More
by dustinnulf
Employees Worked With
James Duke
October 14, 2011
I had no experience with this dealership before going there. However, I was very happy with the car that I purchased and the level of customer service that I received. I would highly recommend Boardwal there. However, I was very happy with the car that I purchased and the level of customer service that I received. I would highly recommend Boardwalk and Mark Sayers to anyone. More
by bdoerr
Employees Worked With
Mark Sayers, Mark Sayers
October 14, 2011
We walked in to Boardwalk off an internet ad and were very pleased with the professionalism and knowledge of the dealership, specifically Steve Lin. Steve was super helpful and made it easy for us to pur very pleased with the professionalism and knowledge of the dealership, specifically Steve Lin. Steve was super helpful and made it easy for us to purchase the car the same day. Overall the experience was excellent. More
by cccol
Employees Worked With
Steve Lin, Steve Lin
October 13, 2011
I worked with Gary Blakley today when I purchased my new 2012 GTI. I was very impressed with Gary and Sales manager Edward. Gary was very helpfull, professional and friendly. I strongly suggest this dealers 2012 GTI. I was very impressed with Gary and Sales manager Edward. Gary was very helpfull, professional and friendly. I strongly suggest this dealership to VW lovers. More
by rzzg20
Employees Worked With
Gary Blakley and Edward Niche, Gary Blakley
October 12, 2011
My overall experience with working with Terry Granger and the VW team was great. Terry was very helpful and even researched a prior service ticket. I am still waiting on a phone call regarding my center co the VW team was great. Terry was very helpful and even researched a prior service ticket. I am still waiting on a phone call regarding my center console for my 2006 Pasat. Apparently the part was returned or given to someone else. As soon as it arrives I would like to know so it won't happen again. Terry was on top of this issue and made the necessary phone cals to get another one ordered for me----I truly appreciated his extra efforts. The only reason I gave "price" an okay is because I can never seem to get out of the VW dealerhip with repairs less than $1000. Would appreciate any coupons to assist with the cost. I did utilize my 10% coupon for this service visit. Thanks, Martha (Marti) McCune More
by martimccune
Employees Worked With
Terry Granger - Richardson VW , Terry Granger
October 12, 2011
Jeff Fagan at Boardwalk VW in Richardson is by far the best Service Adviser I have ever dealt with on any car that I have owned. He called us everyday with service updates and advised us on what work nee best Service Adviser I have ever dealt with on any car that I have owned. He called us everyday with service updates and advised us on what work needed to be done. Everything was above board, and we absolutely appreciated to continuous follow up until our service was complete. More
by Craig Hatmann
Employees Worked With
Jeff Fagan
October 12, 2011
Gary has been the best salesman I have had the pleasure of working with! He made sure I knew every option and I can say that the honesty and help is not something I see often. of working with! He made sure I knew every option and I can say that the honesty and help is not something I see often. More
by Negink
Employees Worked With
Gary Blakely, Gary Blakley
