Clay Cooley Volkswagen Of Richardson

First experience with Tayari and she made me feel like he has been my private service supervisor for many years. Once we went through all details of the repair on my Passat (New Battery), she kept taking ca has been my private service supervisor for many years. Once we went through all details of the repair on my Passat (New Battery), she kept taking care of me, walked me to the check in booth area for a ride to my office. Then she called mw twice, first to give me an update on my car and then to let me knwow my car was ready and even when she knew someone else was driving me for pick up, she offered the shuttle ride. More

gary was super friendly and aproachable. he went above and beyond to get me into a jetta that was in my pricerange. gary was very personal and professinal to deal with. i will reccomend anyone i can to de and beyond to get me into a jetta that was in my pricerange. gary was very personal and professinal to deal with. i will reccomend anyone i can to deal with him antony mansour More

I found this dealership online, it was the only one that had the car that I was looking for. I called and set up a testdrive. It was the easiest thing I have ever done in car buying. This was the first tim had the car that I was looking for. I called and set up a testdrive. It was the easiest thing I have ever done in car buying. This was the first time that I have ever thought about buying a VW. Mostafa was very good in going thru the cars details. He had very good knowledge about what he was talking about and made me feel confident in the car that I was buying. It was so easy. Comfortable staf. They had everything that I was looking for. Easy financing. Michael was really quick about getting our paperwork ready and talked me through everything that I was signing. It was the first time that I had ever bought a car and they made it SO easy. My next car will come from Broadway VW dealership. THANKS SO MUCH GUYS!! More

The best and smoothest sales I've ever had. I will highly recommend micheal to anyone I know. He is always very professional and promt. Thank you so much I love my new golf and I love the fuel mileage. recommend micheal to anyone I know. He is always very professional and promt. Thank you so much I love my new golf and I love the fuel mileage. More

I test drove the Volkswagen cc with Charles and he was very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better p very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better price. Once I went to look at the vehicle at the other dealership, they didn't have the color I was after and didn't know if they could get one. They also kept upcharging everything on the vehicle such as tint, warranty, interest rate, etc. I called Boardwalk Volkswagen and told them exactly what I wanted and they found the vehicle for me at another dealership and threw in the window tinting and had the pricing negotiation and everything over the phone. The sales manager had the vehicle ready for me the next day with tint, pricing, warranty, and all the paperwork true to his word. More

Mr. Currier was kind and very informative. He stayed late on the day of the sale to accommodate our schedule and then he took time to go over the functions on the car with me. The dealership even had t late on the day of the sale to accommodate our schedule and then he took time to go over the functions on the car with me. The dealership even had the car on the showroom floor for me when I arrived to pick it up! What a treat! My experience could not have been more positive. He also has contacted us to check on our satisfaction and offer the car washes and any other services we may need. His excellent customer service means a lot. We visited every VW dealership in the metroplex and we chose to do business with Boardwalk because of Mr. Currier. More

After beginning wiht a different dealer in our search for a new VW Turbo Beetle, we stopped in at Boardwalk and met Michael. He was great from the beginning and really spent time with us to determine what w a new VW Turbo Beetle, we stopped in at Boardwalk and met Michael. He was great from the beginning and really spent time with us to determine what we wanted and how his dealership could get us into the perfect car. Even though there were no turbos to test drive, we did drive a non-turbo just to see how it handled. As time went on while we waited for my car to get in, Michael always kept us informed of the status and reason for the delays. He and Boardwalk went above and beyond normal efforts in trying to find a way to get us the car we wanted when the sun roof became an issue for Volkswagen's production, and even ordered us a car without the sun roof for after-market installation in order to get the car to us faster. He did not stop at this solution and finally found the car we wanted listed on another dealer's manifest and made a trade to get it for us. It took 4 months from the time we originally ordered the car, but Michael and his team at Boardwalk never stopped doing everything in their power to get the car as fast as possible and kept us informed at every turn. He also was able to keep our trade-in at the same amount even though 4 months had passed. Overall, a great experience with the dealership, especially when you consider the popularity of the car and production issues along the way. More

Honest and fair. I've owned 2 Jettas over 10 years and Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! More

My husband and I went to Broadway Volkswagen of Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing the car and driving away a few hours later! Absolutely the best car-buying experience we've ever had!! More

OVERALL SERVICE WAS GOOD, SERVICE SCHEDULING WAS KEPT AND COMPLETED IN A TIMELY MANNER. SERVICE MGR CALLED AND ADVISED ME OF ANY ISSUES OUTSIDE OF THE ORIGINAL SCHEDULED MAINTENACE. COMPLETED IN A TIMELY MANNER. SERVICE MGR CALLED AND ADVISED ME OF ANY ISSUES OUTSIDE OF THE ORIGINAL SCHEDULED MAINTENACE. More