Clay Cooley Volkswagen Of Richardson

Nicole was wonderful to work with! She was so helpful and had me in and out so quickly I didnt even need a loaner car. It was very much appreciated! and had me in and out so quickly I didnt even need a loaner car. It was very much appreciated! More

I recently relocated from CA to TX and after having had my cars serviced at the same place for over ten years( with great service), I was concerned with starting somewhere new. I have had consistently good my cars serviced at the same place for over ten years( with great service), I was concerned with starting somewhere new. I have had consistently good experiences with the staff and service at Boardwalk VW of Richardson. My Service Specialist is Terry Granger. He has been a pleasure to work with. He is always very patient and thorough in explaining any issue, as well as associated costs and what is or is not a necessity. My car is quickly in and out and back on the road. No one wants to deal with car issues but it makes things a lot less stressful when you know you have a reliable place to go. More

Bob King was excellent to work with when I took my Passat in for service! He took the time to take me out to the car and show me exactly what needed work. He explained it so that I could understand everythin in for service! He took the time to take me out to the car and show me exactly what needed work. He explained it so that I could understand everything, and hedid it in a courteous manner. Bob discovered a problem with my tires and subsequent issues that I was not aware of, and likely saved me from having a tire blow out on the road. He was friendly and kept me informed on the progress throughout the process and the service was done in a timely manner. Boardwalk VW provided me with a loan car while my car was being serviced. The VW loan car was excellent and we are now thinking about trading a vehicle in to get a new Jetta after having that car for a couple of days. Everyone at the desk was very nice and helpful as well. Having my car serviced by Bob King at Boardwalk VW was a very positive experience and I would highly recommend it! More

Will was a fantastic sales person, and made the shopping experience almost effortless. At other dealerships, there was a lot of promises, and very little delivery, here they did everything they said they co experience almost effortless. At other dealerships, there was a lot of promises, and very little delivery, here they did everything they said they could, and more. Fantastic shopping experience. More

This was probably the best car buying experience I've had. Jeremy went out of his way to get me the car I wanted at the price I wanted to pay. There were no pressuring tactics and he made sure to explain had. Jeremy went out of his way to get me the car I wanted at the price I wanted to pay. There were no pressuring tactics and he made sure to explain all the differences between the two different cars I was considering. Everyone we saw at the dealership was friendly and I got an extremely fair deal on my trade-in. I will definitely be sending my friends and family to Boardwalk in Richardson in the future! More

We were traveling through on a trip when the 'check engine' light went on. On a Saturday mid-morning I called and easily got an afternoon appointment (that in itself should tell you something) Tye answ engine' light went on. On a Saturday mid-morning I called and easily got an afternoon appointment (that in itself should tell you something) Tye answered the phone, she met us when we came in, she worked with us, and got us back on the road, and called us when we got back to Alabama just to check up on us. Wow! She's a great asset to Boardwalk Volkswagen. We'd definitely recommend this service department! More

Took the car in for routine service and to troubleshoot a ride quality issue. Service was fast, problem identified and fixed under warranty, rotation and balance at a great price. Got a free football via m ride quality issue. Service was fast, problem identified and fixed under warranty, rotation and balance at a great price. Got a free football via mail too! More

Gary, is an excelent sales person, he is not pushing you to buy, he realy is trying to help you get the best option for your needs, he got us a free tint for our new car. I will get back to him next year t to buy, he realy is trying to help you get the best option for your needs, he got us a free tint for our new car. I will get back to him next year to get another car. Thank you for everything Gary. Lorena Gonzalez S. More

I went to check out the prices for the new GTI's and had an '08 civic I wanted to trade in. I got a great deal worked out with help from Tomas where I met my expected monthly payment and got equity to put d an '08 civic I wanted to trade in. I got a great deal worked out with help from Tomas where I met my expected monthly payment and got equity to put down on my new car. Tomas was really helpful and polite. He helped us from the minute we stepped in all the way to today. If I have a question about my car, I call the dealership and he's always there with an answer. More

I have been a Boardwalk Customer for 10-11 years. I'm on my second Jetta Diesel (unfortunately I was hit on Central Expressway at 65+ mph- I didn't didn't a scratch but my wonderful car couldn't be saved... my second Jetta Diesel (unfortunately I was hit on Central Expressway at 65+ mph- I didn't didn't a scratch but my wonderful car couldn't be saved....so I got another as soon as I could) One of the best qualities of my VW is dependable TRUSTWORTHY service. And the best news I've have lately is that they'll service other "brands" of cars so I can trust them with my children's vehicles. My 100,000 checkup was completed timely at a very affordable price. I have had a difficult problem to identify in the past -some kind of short blowing fuses- but Bob was diligent and we got the problem corrected. I hope I always be close enough for Boardwalk to take car of whatever vehicles I own. More