Clay Cooley Volkswagen Of Richardson

Jay was the absolute best! Knowledge, empathic and an ally! Would recommend him ALL DAY LONG! Knowledge, empathic and an ally! Would recommend him ALL DAY LONG! More

I had a great experience at Clay Cooley at Richardson. Michael (the manager), Logan (sales consultant), and the finance team found me a great vehicle and a second to none packaged deal. They even introdu Michael (the manager), Logan (sales consultant), and the finance team found me a great vehicle and a second to none packaged deal. They even introduced me to a service advisor for future maintenance needs. Amazing service from start to finish! More

They were great! Everyone I came into contact with at the dealership was helpful when I asked a question, they were prepared with a response and explained everything Everyone I came into contact with at the dealership was helpful when I asked a question, they were prepared with a response and explained everything during the process of my purchase. Very informative. Kirk, my salesman was kind and understanding. So helpful. Jeffrey, the sales manager, explained everything involved in my financing and so forth. I felt like he really took care in making sure I was aware of all of the charges. Overall, fantastic! I will definitely go there again when I am ready for a new vehicle. More

Very respectable, understanding, helpful … understandable and meet your own needs and not there’s . Very good dealership .. they help you on which every level . My first time financially, and I feel so happy and meet your own needs and not there’s . Very good dealership .. they help you on which every level . My first time financially, and I feel so happy for myself. They was a great help. More

Nicholas listened to our needs and got us in a well equipped car. Nicholas was really pleasant to work with. I recommended Nicholas and VW of Richardson to a friend of mine who is equally happy with hi equipped car. Nicholas was really pleasant to work with. I recommended Nicholas and VW of Richardson to a friend of mine who is equally happy with his purchase. Only thing that I felt was the finance department could have worked a little hard to get me a better interest rate. I would not say finance did a lousy job but did not do an above average job either. I would still purchase a car again with VW of Richardson. More

Dissatisfied with cost of repair for a function not used or subscription paid on vehicle. Repair not made and paid for diagnostic. Issued resolved on my own at no cost. or subscription paid on vehicle. Repair not made and paid for diagnostic. Issued resolved on my own at no cost. More

Kari went above and beyond to ensure my vehicle was properly serviced. Her dedication and great customer service made all the difference, and I truly appreciate your efforts! properly serviced. Her dedication and great customer service made all the difference, and I truly appreciate your efforts! More

Very attentive and good deal as far as I am concerned. Would recommend to other looking for a new car. Would recommend to other looking for a new car. More

Clay Cooley Volkswagen of Richardson: Excellence All Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s profe Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s professionalism and genuine care stand out. The sales team is outstanding. They go above and beyond to ensure you find the perfect vehicle for your needs. They listen, ask the right questions, and provide thoughtful recommendations without pressuring you. Their transparency and attention to detail make the entire car-buying process smooth and enjoyable. The service team is equally impressive. Whether it’s routine maintenance or unexpected repairs, they treat every customer like a priority. Their knowledgeable technicians take the time to explain everything clearly, and the team ensures your car is returned in perfect condition. It’s rare to find such a consistent level of excellence across all departments, but Clay Cooley Volkswagen manages it effortlessly. If you’re looking for a dealership that values integrity, customer satisfaction, and quality, Clay Cooley Volkswagen in Richardson is the place to go. Highly recommend! More

The servicing team was great to work with. The only reason the rating is a 4/5 is that they didn’t have the necessary part. The only reason the rating is a 4/5 is that they didn’t have the necessary part. More