
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Steve is very customer friendly and entergetic. The process was easy and the post service is great. Will recommend to anyone. Thanks! The atmosphere is good and he went above and beyond. process was easy and the post service is great. Will recommend to anyone. Thanks! The atmosphere is good and he went above and beyond. More
Our experience with Boardwalk VW has always been an excellent one. We are proud owners of three Jetta’s and an Audi, which have all been purchased through the Boardwalk family. Josef Puhringer is very excellent one. We are proud owners of three Jetta’s and an Audi, which have all been purchased through the Boardwalk family. Josef Puhringer is very accommodating and assisted in every way possible, making our visit very pleasant and aided with the review of available vehicles. He found both the color and specification per our requirements. I look forward to our continued relationship with The Boardwalk Family and future vehicle purchases. Thanking you sincerely Pratish Karsen More
The sales staff, especially Josef and Brian, were very friendly and a pleasure to deal with. We were able to negotiate a very nice deal on a very nice certified preowned Tiguan and the whole time we were friendly and a pleasure to deal with. We were able to negotiate a very nice deal on a very nice certified preowned Tiguan and the whole time we were treated with respect. They were upfront with all information and I never felt they were trying to take advantage of us. Wonderful experience! More
Brian was and has been amazing, definitely made this an amazing experience! I would reccomend brian to anyone who is interested an purchasing a car. Thanks for everything Brian ! amazing experience! I would reccomend brian to anyone who is interested an purchasing a car. Thanks for everything Brian ! More
I had a very plesant experience with Boardwalk Volkswagen and with Brian Swarvar. This was my 3rd car to purchse with them and I will contiue to purchase with them in the future. Brian made me feel at ease w and with Brian Swarvar. This was my 3rd car to purchse with them and I will contiue to purchase with them in the future. Brian made me feel at ease when making the decision to buy my Audi. He was very knowledgeable and patient. Purchasing this car was a big decision for me :) I have recommended Boardwalk to friends and family! More
I took my car in at the scheduled time. It was completed and washed quickly. This was the firs time I worked with Bob and I was very pleases. He has been with VW for a long time, so he was very knowledge an and washed quickly. This was the firs time I worked with Bob and I was very pleases. He has been with VW for a long time, so he was very knowledge and easy to work with. More
As a long-time Honda customer, I was concerned about buying a product with a different nameplate. The Passat seemed to be a better choice for our current needs so we visited Boardwalk VW. We were gree buying a product with a different nameplate. The Passat seemed to be a better choice for our current needs so we visited Boardwalk VW. We were greeted quickly but not "smothered". Josef was polite and very informed about the details of the Passat and several other models about which we inquired. He followed up with information that was both helpful and informative, not just another review from some magazine. Josef understood my decision process and waited for me to get comfortable with the buying decision. On a day when he was out, my call was returned by Jason Villa who also helped immensely. Throughout the entire process I felt that the staff at Boardwalk, even those in the transactional end (sales) cared that I was happy with the purchase decision and that I would be a Boardwalk customer after the sale as well. A special note about Josef: he is comfortable to work with -- focused but not pushy. He is someone that when I had a question, I enjoyed calling as he seemed pleased to help. Probably the best salesman with whom I have dealt in thirty years of car buying. More
I live in Oklahoma City and was looking for a car that is hard to find. My local dealers simply didn't stock what I was looking for. I checked around the region with dealerships in Dallas, Kansas City, even hard to find. My local dealers simply didn't stock what I was looking for. I checked around the region with dealerships in Dallas, Kansas City, even as far as Albuquerque, and finding anyone with this particular car was difficult. I made contact with Michael Trammell from an initial internet inquiry. He called me to confirm exactly what I was looking for and told me he would be on the lookout if one came into his dealership, Boardwalk Volkswagen in Richardson, TX. After about a week or two, Michael called to tell me that the dealership had just received the exact car, trim line and color that I was looking for. I arranged to drive down to Dallas on a Saturday morning and test drive the car. The test drive went great and I loved the car. We hammered out the details fairly quickly, including the terms on my trade-in. I felt the offer he made on the new car and the trade were very fair. Michael introduced me to Jason in the Finance Department and we had the financing done and paperwork signed in well under an hour. Overall, I'm very pleased with the service I received and would strongly recommend Boardwalk Volkswagen. Michael did a great job, as did everyone else at the dealership. 9.5 stars out of 10! More
We have always had our VWs serviced at Boardwalk because they've treated us so well. So when my mom's car, which had been ours, needed service, I knew where I was taking it. Even though that meant driving 4 they've treated us so well. So when my mom's car, which had been ours, needed service, I knew where I was taking it. Even though that meant driving 45 minutes out of Dallas to pick it up, drive back, and then on to Richardson. Kim and Gary both were great to work with. Kim made sure my mom's car got the service it needed versus service the dealer would like to sell me. And when I mentioned that I'd like to test drive a GTI, he connected me with Gary. In turn, Gary was not pushy about the sale or about selling me more car than I needed. I was able to come back the next day and finish the sale at my leisure instead of being pressured into the sale. Very refreshing. They both made the service and sale very easy. More
2nd time I bought a car from Boardwalk VW. If I am the owner of the dealership, I would just figure out how I can find more Garys. Great shopping experience due to Gary's knowledge and help you first att owner of the dealership, I would just figure out how I can find more Garys. Great shopping experience due to Gary's knowledge and help you first attitude. Basically, the customers needs to accept the fact that, the dealership will make money regardless, but for you to get a better deal that you are comfortable with and to have a great shopping experience, just go to Gary. He doesn't ask you to sign on a piece paper to buy if he gets you the deal on paper. I bought a car from him in two weeks, he was prompt with follow up calls. Just go to Gary. More