Clay Cooley Volkswagen Of Richardson

Jeremy Heuss really helped to make a bad experience better. My 2009 VW was totaled, and he quickly helped me find a new car with the options I wanted and at a good price. He kept in touch with me while better. My 2009 VW was totaled, and he quickly helped me find a new car with the options I wanted and at a good price. He kept in touch with me while I waited for the insurance money. On the day of purchase, he made sure that I had everything I needed and that the car and paperwork were in perfect order. There's a VW dealership closer to my home, but it doesn't offer that kind of friendly service and sympathetic concern. That's why I'm a repeat customer at Boardwalk. Thank you, Jeremy. More

There was a little difficulty communicating at first. There was a little difficulty communicating at first. However the repairs that were done to my Rialta were done to my satisfaction. I don't know the There was a little difficulty communicating at first. However the repairs that were done to my Rialta were done to my satisfaction. I don't know the names of the two mechanics who have gone to school on the Rialta, but I would say they sure know their business, and I'd recommend them to all Rialta owners. I appreciate the assistance provided to me by Terry Granger the Service Advisor. Re yr question: I prefer to do my reviews of people assisting me after the service is provided and I can think about it with more depth of thought. More

Jeremy gave me a reason to drive 500 miles to make a deal! He was very honest and up-front about everything. My only regret is that it's to far to drive for service! deal! He was very honest and up-front about everything. My only regret is that it's to far to drive for service! More

I have purchased 4 cars from Gary Blakley in the last 5 years. He is absolutely the best! I wouldn't even consider buying a car from anyone else!! years. He is absolutely the best! I wouldn't even consider buying a car from anyone else!! More

Ms. Johnson has always been a wonderful service rep to me. She is always very personable and friendly. She has always gone above and beyond in helping me. I've had some majorly frustrating promblems with me. She is always very personable and friendly. She has always gone above and beyond in helping me. I've had some majorly frustrating promblems with my pre-owned VW over the past year. Ms. Johnson's help in the service department was greatly appreciated during all the things that had to be fixed. There was one time that I brought my car in for servicing and ended up with another rep. The experiences could not have been more apposite. After that I, refuse to work with any other rep other than Ms. Johnson. If she is not available I'll wait until she is available, even it means having to leave my car for a few days. I have worked in both the service industry and as an educator, and feel that Ms. Johnson's customer service skills are invaluable. She is wonderful asset to the Boardwalk VW family. Sincerely, Jennie Pena More

This is our second experience with Gary and the folks at Boardwalk VW. We will continue to buy our cars from them. They trully are the no-hassle dealer in the DFW. Boardwalk VW. We will continue to buy our cars from them. They trully are the no-hassle dealer in the DFW. More

This was by far the best new car buying experience I've ever had. Jeff was knowledgeable about the vehicle and pleasant to work with. I normally go home and remove the dealer license plate frame. This tim ever had. Jeff was knowledgeable about the vehicle and pleasant to work with. I normally go home and remove the dealer license plate frame. This time I left it on. More

Kim really made a last minute service trip happen for me both on time and his estimate of repair was "spot on". He was very knowledgable with my car problem and kept me informed of the progress along the wa both on time and his estimate of repair was "spot on". He was very knowledgable with my car problem and kept me informed of the progress along the way. Outstanding customer service skills. I highly recommend the service department of Boardwalk of Richardson. More

The sales team listened to what I was saying and worked very hard to get me what I wanted. The dealership was very clean and organized. Jeremy Heuss took the time to show me all features of my new Golf, he very hard to get me what I wanted. The dealership was very clean and organized. Jeremy Heuss took the time to show me all features of my new Golf, he was friendly and professional at all times. More

The rating given Terry Granger is a perfect 5! Terry is always very attentive to the service issue for which I brought my car. He makes sure it's done right, keeps me informed and makes sure my time is re always very attentive to the service issue for which I brought my car. He makes sure it's done right, keeps me informed and makes sure my time is respected. Way to go Terry! More