Clay Cooley Volkswagen Of Richardson

I do not recommend many service dept or advisors BUT Kim Lewis at Boardwalk Volkswagon is the BEST experience I have ever had. I have had tons of bad experiences with service departments. This is one advis Lewis at Boardwalk Volkswagon is the BEST experience I have ever had. I have had tons of bad experiences with service departments. This is one advisor is friendly, very thorough and the best part you do not find very often anymore HONEST. Also does what he can to beat or meet competition. Service is expensive everywhere nowadays. But Kim Lewis tries to get you the best and most for what your paying for. Want the best service you have ever experienced at a dealership service dept? This is where you get it and Kim Lewis is who you use! More

My brother needed a new car we settled on a new 2012 VW Jetta. Very nice car for the money, looks more expensive than it is. Gary Blakley was excellent as were all the people we meet. We got a fair pric Jetta. Very nice car for the money, looks more expensive than it is. Gary Blakley was excellent as were all the people we meet. We got a fair price for the trade and my brother is off driving his new Jetta. Both of us were pleased with the experience. As luck would have it I ended up getting a VW CC as well - two cars in one day. More

Boardwalk does seem to care about customer service, which is getting to be unusual these days. Nice comfortable area to wait while they work on the car, and I usually wait, because they normally finish quick is getting to be unusual these days. Nice comfortable area to wait while they work on the car, and I usually wait, because they normally finish quicker than they estimate. More

I was quite interested in purchasing a brand new 2010 golf about a year and a half ago. As I researched prices and various local dealerships, Boardwalk Volkswagen just stood out. A friend of mine had pur golf about a year and a half ago. As I researched prices and various local dealerships, Boardwalk Volkswagen just stood out. A friend of mine had purchased a GTI from this same dealership, and raved about the quality of the customer service and over all purchasing experience. I contacted Boardwalk Volkswagens internet sales manager and began to discuss the type of car I wanted, with all the specifications. Rick Bayon responded to my request almost instantly and set up an appointment for me to meet with Jeremy Heuss, a sales specialist. I arrived to the dealership and as soon as I stepped through the door I found Jeremy Heuss with Rick Bayon waiting for my arrival. We sat down, talked numbers, and cracked a few jokes. Jeremy and Rick were both very helpful and down to earth, and I knew after just a few minutes of speaking to them face to face that I was going to have a great experience. I was able to buy my car just $200 over invoice, and Jeremy Heuss even added a few minor things that were not included in the package that just made me seal the deal. The price was right, the quality of work was above and beyond, the overall experience was great to say the least. Rick Bayon and Jeremy Huess did me the favor of importing my car from a distant dealership to satisfy exactly what I was looking for. This extra effort combined with their flawless customer service is what will have me coming back to Boardwalk Volkswagen. More

Jeremy Heuss and Boardwalk Volkswagen are a winning combination. If your in the market for a new Volkswagen I highly recommend speaking with Jeremy before making any final purchase. The moment I spoke combination. If your in the market for a new Volkswagen I highly recommend speaking with Jeremy before making any final purchase. The moment I spoke with Jeremy I knew I had found the right guy that was truly passionate about selling cars and had my best interest in mind. Jeremy worked several days and late into Friday evening to make sure I found my dream car at an affordable price. I can't thank this guy enough. It was a pleasurable car buying experience, not a disappointment like so many other dealerships I talked with. You guys have earned my business for life and anyone else I can send your way. More

Kim did a great job of taking care of me and my fiance! He was willing to work with both of us, which was great for me because I don't know much about cars. He made sure everything was taken care of in a He was willing to work with both of us, which was great for me because I don't know much about cars. He made sure everything was taken care of in a very timely matter and called once everything was ready. I was stressed about the price of the entire job, and he offered us a discount that he called "the honeymoon special!" I would highly recommend anyone to visit Kim at VW. More

Bob King always goes out of his way to take care of my service needs whenever I bring my 2006 Jetta TDI in. Every experience is better than the last one! service needs whenever I bring my 2006 Jetta TDI in. Every experience is better than the last one! More

From the moment I walked into Boardwalk Volkswagen, Josef was friendly, attentive, and genuinely interested in giving great service. He was very very informative and patient while showing me both the Golf a was friendly, attentive, and genuinely interested in giving great service. He was very very informative and patient while showing me both the Golf and GTI. His no-pressure approach made the whole experience a very comfortable one. He was down-to-earth, realistic, and very straight forward during the buying process. He has made it very clear that he is and will continue to be committed to my satisfaction for the duration of my lease. I would recommend Josef and Boardwalk Volkswagen in a heartbeat! More

Tobias Jackson was the most customer service minded car sales person I have ever worked with. He was very knowledgable. Both Tobias and Michael Weimer was able to answer any of my questions about options sales person I have ever worked with. He was very knowledgable. Both Tobias and Michael Weimer was able to answer any of my questions about options or service. They were both very efficient in getting all the details of the car purchase done, but at no time did I feel pressured or rushed. With courtous and knowledgable guys like Tobias and Michael I can expect Boardwalk to have much success. More

I am the owner of Genroku Japanese Restaurant, does not have the time for test drives. So instead, Steve Lin brought the test drive to me! Excellent experience, will recommend Steve to all my customers a have the time for test drives. So instead, Steve Lin brought the test drive to me! Excellent experience, will recommend Steve to all my customers and friends !!! More