Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Overall great experience at this dealership. I didn't have to bargain for hrs to reach on an agreement . Gary, my sales agent was very friendly. I will highly recommend this dealership and especially Gar have to bargain for hrs to reach on an agreement . Gary, my sales agent was very friendly. I will highly recommend this dealership and especially Gary. More
Billy was friendly and very helpful. The work I had done was a 40,000 mile check up for a 2010 Jetta. Everything works great and the price was great. was a 40,000 mile check up for a 2010 Jetta. Everything works great and the price was great. More
This was my first car purchase, Gary made the process a million times smoother than I had ever imagined. If they have what i'm looking for in the future, I would defiantly purchase another vehicle from Bo million times smoother than I had ever imagined. If they have what i'm looking for in the future, I would defiantly purchase another vehicle from Boardwalk VW and Gary. More
Over the past several years I have bought five cars from Gary B. They were/are: Beetle (Gary let me drive it home to see if it would fit in my garage, as i have a 1950s house with a one car garage. Enjoye Gary B. They were/are: Beetle (Gary let me drive it home to see if it would fit in my garage, as i have a 1950s house with a one car garage. Enjoyed the ride so much that I called&said it was mine when I returned in about 40 min. Next was a Jetta (comfy but not enough rear view vision over the long haul!! Went back and, as before, asked for Gary but he was away that Sat. . . .so i called midweek for the following Sat. He is so gracious, cheerful & great about answering questions that a Rabbit was mine with no hassel paperwork. The following year my nephew was visiting from Univ of Alabama; needing a car, so I called Gary who said he'd look for a solid, decent mileage car if he could have two days max (nephew leaving shortly). Found 3 yr old Jetta & it is still doing fine in CA today!! My office was really amused when I said it was time for a change again!! Went. back and on Monday I came in with a Rabbit . . .due to Gary's salesmanship,personality, &the fact that he makes each cutomer feel that they are getting his full attention and is doing the best to get a fair deal . . .(including coffee, drinks, and Beetle choice of flowers . .until no longer offered). 2009 was last purchase, and he just laughed when I called to see if he would be working that Saturday so that i could support his retirement fund by looking at a New Beetle! Gary cannot even SPELL high pressure. . . .a real positive over all these years. He is quiet with a fun sense of humor and somehow manages to think one step ahead of what a customer will be asking!! Betting that he has built a large following of customers who are happy to mention his name when friends/family are inquiring about cars. More
I have always been happy with the service we receive at I have always been happy with the service we receive at Boardwalk. They are on time and friendly. It is easy to call and make a service appoi I have always been happy with the service we receive at Boardwalk. They are on time and friendly. It is easy to call and make a service appointment. I love getting email reminders for the appointment. More
If you want the best customer service, visit Boardwalk Volkswagen and for sure ask for Brandon Boldon. Brandon is extremely knowledgeable about VW and his customer service is impeccable. You never have Volkswagen and for sure ask for Brandon Boldon. Brandon is extremely knowledgeable about VW and his customer service is impeccable. You never have to worry about your car when there and with him, just know, you will be taken good care of. Brandon will follow up with you, make sure you are happy and will do whatever it takes to make sure you come back and you are satisfied. I wish all the service departments were like Boardwalk. Thanks More
I recently had some service issues with my VW Jetta and used your dealership for the first time. I was fortunate to be helped by Kenny Smith, who addressed all of my concerns and offered solutions in a pr used your dealership for the first time. I was fortunate to be helped by Kenny Smith, who addressed all of my concerns and offered solutions in a professional, knowledgeable, and friendly manner. It is for this reason that I have rated Customer Service and Friendliness at 5. I rated Quality of Work at 5 because there is no indication that it deserves another score. My overall experience was a 5. The waiting room is designed with the customer's comfort in mind. Also, Kenny would come by from time-to-time to give me an updated status of my repairs. I rated price at 5 because this was warranty work. I will continue to use your Dealership for my service needs as I was most impressed with your desire to provide superior customer support. Thank you. More
My car buying experience was amazing. Can't ask for a better group. Gary was friendly and wheeling to help with everything. Highly recommended. Looking forward to next time. better group. Gary was friendly and wheeling to help with everything. Highly recommended. Looking forward to next time. More