Clay Cooley Volkswagen Of Richardson

I found the exact model of VW GTI I wanted online at the I found the exact model of VW GTI I wanted online at the Richardson (TX) Boardwalk Volkswagen site, I clicked "request a quote" and was contacted vi I found the exact model of VW GTI I wanted online at the Richardson (TX) Boardwalk Volkswagen site, I clicked "request a quote" and was contacted via email by Jeremy Heuss within a couple of hours. His email included all the details of the car including the MSRP and Invoice price. Later that day I went to the dealership to see/drive the car and loved it. We closed the deal and I drove it home that day. Working with the dealership and Jeremy in particular was great, he gave me 200 over invoice without any haggling (always start over the internet in your car search, you basically get the price you could haggle to automatically). I've had a couple of questions since I got the car and Jeremy has been just as helpful as the day I bought the car each time I call. I couldn't recomend the Jeremy and the dealership more highly. More

We worked with Jeremy online first, then scheduled to meet with him. Fast responses via internet as well as highly professional and courteous service. Jeremy went the distance for us to help us mak meet with him. Fast responses via internet as well as highly professional and courteous service. Jeremy went the distance for us to help us make our purchase. Didn't feel pressured or glossed with a "Sales Pitch". We discussed facts and dealt with a professional getting what we wanted at the right price! This includes the Sales manager! Jeremy made sure we knew all about our new purchase including a tour of all features and assistance with set-up. It was a pleasure doing business with a team that knows how to provide quality service. We look forward to maintaining a relationship with this dealer. More

Boardwalk Volkswagen has a fantastic service dept. Great Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repair Boardwalk Volkswagen has a fantastic service dept. Great staff, knowledgeable and accommodating. The facility itself was immaculately clean. Repairs were completed in an extremely timely fashion. Thank you for a no worries experience. More

When I came in and talked with Josef and he had a great knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by th knowledge of the cars and the line. What really impressed me was that I noticed a problem with the car after I purchased it that wasn't covered by the warranty. When I talked with Josef about it he immediately talked with the service manager to get everything taken care of. If I ever need another car I'm coming back here to see Josef! More

The reason I score Jeff Fagan at that rating is the follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that follow. At the time of my purchase of my car 2005 Jetta at the garland dealership. When I took my car there he was one of the service gentleman that always assisted me. Always professional, friendly, and great customer service. Am glad to see him at Boardwalk in Richardson, he is one of the best!!! More

Good Experience. Thorough description of vehicles. Clean well kept facility. Hospitable employees. Quick prep of vehicle and prompt execution of paperwork. Would recommend to friends and family. well kept facility. Hospitable employees. Quick prep of vehicle and prompt execution of paperwork. Would recommend to friends and family. More

I called and taled to Charles liked what I heard and went to Dealership. When we arrived Charles was busy and Robbie Helped us with our test drive. We decided to purchase and Jason was great. One of the be to Dealership. When we arrived Charles was busy and Robbie Helped us with our test drive. We decided to purchase and Jason was great. One of the best expriences we have ever had with a automobile purchase. More

Jeff Fagan was the service manager who handled our service. He was really nice and called me to keep in informed when our car would be ready in a very timely manor. Jeff also knew about and took c service. He was really nice and called me to keep in informed when our car would be ready in a very timely manor. Jeff also knew about and took care of a recall and still had the car ready when we needed it. More

Boardwalk Volkswagen of Richardson has always given me great customer service, that is why I continue to return. Sales, Service, Cashiers and Transportation Drivers have all been exceptional to me. Bill great customer service, that is why I continue to return. Sales, Service, Cashiers and Transportation Drivers have all been exceptional to me. Billy Cooper, I met when I leased my 2003 Jetta. He is one of the most courteous and knowledgeable employees in the Service Department. I am truly satisfied with Boardwalk Volkswagen. More

I was very pleased with the friendly and courteous service I received at this dealership. I was helped by Brandon who took the time to listen and take care of my car needs. I will defenitely go back service I received at this dealership. I was helped by Brandon who took the time to listen and take care of my car needs. I will defenitely go back to this dealership again. Thanks Brandon! More