Clay Cooley Volkswagen Of Richardson

Bob is very professional and courteous. He called in a short amount of time and explained the service my Jetta needed and gave me options to save some money. He called again when the car was ready for pi short amount of time and explained the service my Jetta needed and gave me options to save some money. He called again when the car was ready for pickup. The shuttle service was courteous and on time. I will continue to use this dealership and recommend it's excellent service to my friends. More

Steve is so nice and professional when he helped me to find my jetta. The service and information he provided is very helpful. He took care of my needs and of the car at the time. I will definitely recomm find my jetta. The service and information he provided is very helpful. He took care of my needs and of the car at the time. I will definitely recommend Steve and Boardwalk to my friends who wanna buy cars. More

Terry was very responsive. I asked to see the cabin air filter and he provided it to me. I normally work with Tie Johnson and when she saw that I was there, she came over to say hi and check on me. As I filter and he provided it to me. I normally work with Tie Johnson and when she saw that I was there, she came over to say hi and check on me. As I reviewed my bill, I can not see whether the break fluid was changed which I believe is part of the 60K check. Could some one please let me know if it was done. Thanks, N F (Butch) Freeland More

I know that Billy Cooper will take care of the problem is has happen to my Passat. He tells me what has happened and what it will take to fix it and how much it will cost. The service from the repair cente has happen to my Passat. He tells me what has happened and what it will take to fix it and how much it will cost. The service from the repair center to the payment desk has been just great. I will never take my car for repair service any where else!!! More

My VW Beetle had a couple of minor issues and had been serviced by another service center three previous times and the problems re-appeared within 7 days of my visit every time. After visiting this servic serviced by another service center three previous times and the problems re-appeared within 7 days of my visit every time. After visiting this service center, they have not re-appeared. Boardwalk Volkswagen took better care of my and found the root cause of my issue. In addition, I mistakenly left my proof of insurance at home when setting up the appointment. Bob King called me and told me that it was missing and they could not do a state inspection without it, so I faxed a copy to him. When I picked my car up the had printed it out and it was sitting in my car. More

Came in to replace my tire and Ron showed me what tires there are available. I then waited for the tire to be fixed and he actually came to the waiting area and we started ocnversing about random things. V there are available. I then waited for the tire to be fixed and he actually came to the waiting area and we started ocnversing about random things. Very friendly environment and i would recommend this palce to anyone who is looking for a new or used car or need service done. Mo More

The people that I was incontact with was very friendly and helpful. They took care of my needs and of the car at the time. Very much on top of the problems and had very good repour of the issues. and helpful. They took care of my needs and of the car at the time. Very much on top of the problems and had very good repour of the issues. Both people were very helpful in all aspects. More

Having bought the car here, have always been going back to the same dealer for its maintenance and they have been exceptionally good with their customer service and give utmost importance to customer satis to the same dealer for its maintenance and they have been exceptionally good with their customer service and give utmost importance to customer satisfaction. Out of almost 15 visits, only one visit was not upto par, but the dealership totally made it up to us by being genuinely apologetic. They not only set things right, they also extended some freebies for all the inconvenience it caused us. That being said, errors and mistakes do happen at times, but to own up to it and rectify it is really the most important aspect that makes or breaks the whole deal. This dealership absolutely excels in the art of retaining customers. I definitely recommend this dealership and give it a 5 star rating as their waiting lounge is very organized, their refreshment bar is always stocked and clean. The restrooms are very well kept. The free wifi is a blessing. Not to mention, the service consultants and the support staff are very courteous and cheerful. On the whole, it is a pleasant place to be. Thanks for reading. More

The service we received was very helpful and friendly. The paperwork process was well organized and Cina did a great job of communicating with us and making the purchasing process efficient and enjoyable. The paperwork process was well organized and Cina did a great job of communicating with us and making the purchasing process efficient and enjoyable. More

they were very accommodating for i had to dump my old vehicle immediately. they made a loaner available for a day while i completed making financial arrangements. vehicle immediately. they made a loaner available for a day while i completed making financial arrangements. More