Clay Cooley Volkswagen Of Richardson

I have been to 3 dealerships, and this is the best by far in service! I won't go to another! Thanks so much Kim Lewis! in service! I won't go to another! Thanks so much Kim Lewis! More

I and my wife went to Boardwalk to buy a new GTI. Over the last two years, we have bought 2 cars and have visited at least a dozen dealerships, but this is the best experience we have ever had. Both the s the last two years, we have bought 2 cars and have visited at least a dozen dealerships, but this is the best experience we have ever had. Both the sale and finance contacts are extremely friendly and made us really comfortable through the whole process. Our sales consultant Josef Puhringer is THE BEST. I wish every car dealership had a person like Josef. We strongly recommend Boardwalk and more specifically Josef, if you are on the market for cars. More

Great service only because of Bob! Had a very bad experience a few days before with Tie I believe. Bob resolved it. If not, I would have no longer used your dealership. Thanks. experience a few days before with Tie I believe. Bob resolved it. If not, I would have no longer used your dealership. Thanks. More

From the moment I pulled in, Kim was so nice and helpful. I had already planned on having someone pick me up, but he was offering me a loaner car before he knew I was set. He then gave me his cell # and I ca I had already planned on having someone pick me up, but he was offering me a loaner car before he knew I was set. He then gave me his cell # and I called quite a few times on his day off (not knowing it was his day off) and he was still being nice and calling the dealership and giving me updates. They checked my car and fixed some extra things for FREE that I didn't even know I needed done. There have been times in the past where I felt like I just sat around at a dealership for hours and no one remembered I was there or couldn't be bothered to help. This was not one of those times! He really made me feel special and important and it was a great experience. I will definitely be back to Boardwalk VW and I hope I get Kim! More

Ron was great to work with and kept me up to date on the progress and approximate timeframe. Really liked working with him (even though car service can be painful sometimes :) progress and approximate timeframe. Really liked working with him (even though car service can be painful sometimes :) More

My daughter's 2005 Jetta had a wiring harness failure in the driver's door that resulted in the operational failure of windows, door locks, and even opening the gas filler door. Having recently moved her f the driver's door that resulted in the operational failure of windows, door locks, and even opening the gas filler door. Having recently moved her family from California back to Texas, she had great experience with a VW dealer in the Simi Valley area, but no relationship here. I assisted her in dropping her car off at Boardwalk -- driving in on "fumes". Without appointment, Kim Lewis quickly diagnosed the problem and arranged to replace the cable harness, as well as point out other needed repairs. All were done on the same day and she was on her way -- a very satisfied customer. Roy Wilshire More

Everytime I go to Boardwalk VW, I am greeted with smiles and happiness all around. They don't ever pressure me into getting things I don't want, but they are certain to tell me things that I evntually need and happiness all around. They don't ever pressure me into getting things I don't want, but they are certain to tell me things that I evntually need done, or those that can be pushed to the side of the road. Ron and Bob nailed it on every front, and as long as I own a vehicle, I will continue to take it to Boardwalk. They do quick and efficient work and you never feel like you just got run through the ringer. More

Customer service at Boardwalk VW is the best. It is a major reason I come back to Boardwalk VW for my new cars. They are prompt, informative, and very courteous. major reason I come back to Boardwalk VW for my new cars. They are prompt, informative, and very courteous. More

Mostafa took care of us. He was friendly, personable, professional and helpful. He did his best to make the process go as quickly and painlessly as possible. We worked with him upfront over the phone so professional and helpful. He did his best to make the process go as quickly and painlessly as possible. We worked with him upfront over the phone so when we came in the process sped along quickly. He is an outstanding salesperson and we recommend him highly!!! Rusty and Kathi Ryan More

Having contacted the dealer via their website prior to my visit they knew what I was looking for. They had the perfect vehicle already pulled up and there was little hassle with trade-in and/or purchase pric visit they knew what I was looking for. They had the perfect vehicle already pulled up and there was little hassle with trade-in and/or purchase price. There was a snide remark made by the finance guy that almost derailed the deal but Steve had earned my business and he had made a sale I intended to complete. Overall my experience at Boardwalk VW and Steve Lin were excellent. More