![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,390 reviews
We told Gary what we were looking for and he was able to help us. He went above and beyond to find us what we needed. We have bought two cars from him now and will continue to buy from him in the future. help us. He went above and beyond to find us what we needed. We have bought two cars from him now and will continue to buy from him in the future. We are very happy with this dealership. More
I would not hesitate to recommend this dealership and Gary Blakley in particular to any of my friends and acquaintences. In fact, I have recommended Gary and VW to three people. One of them bought a ca Gary Blakley in particular to any of my friends and acquaintences. In fact, I have recommended Gary and VW to three people. One of them bought a car from Gary. He does everything he can to make you feel comfortable. What I really loved is that he let the car sell itself. He was knowledgable but did not force anything on me. He let me know he is proud of the product and why. I was very satisfied when I drove off knowing that I had a quality product. By the way, it is the easiest car to drive I have ever owned. (VW Jetta wagen) Lora C. More
Worked with this dealership recently to get a new 2012 Jetta GLI. They were professional in our interactions and helped make the process easy. Since this is such a high demand car and so far VW has prod Jetta GLI. They were professional in our interactions and helped make the process easy. Since this is such a high demand car and so far VW has produced such low quantities they weren't too willing to make a deal but they did take a little off of MSRP. More
I bought my first VW from Boardwalk Volkswagen of Richardson. Every experience with this dealer, from sales to service, has been fast, efficient, and friendly! I highly recommend them as a dealer. An Richardson. Every experience with this dealer, from sales to service, has been fast, efficient, and friendly! I highly recommend them as a dealer. And the Jetta TDI that I purchased has been a fantastic vehicle. Two of my friends bought one after driving around in my car. That speaks for itself. -Alan Kravitz More
The service I receive form Boardwalk is unlike any other dealer I've ever worked with. I get to have an assigned service advisor who knows who I am, gets my car in and out as quickly as possible. They hav dealer I've ever worked with. I get to have an assigned service advisor who knows who I am, gets my car in and out as quickly as possible. They have internet service in the service lobby if I need to work and they have as shuttle to get me where I need to go if I have to leave the car. More
I have had many cars serviced in the past, and this dealership is the best I have ever seen. Friendly, courteous, follow through, do what they say---on time and under budget. They do whatever it takes dealership is the best I have ever seen. Friendly, courteous, follow through, do what they say---on time and under budget. They do whatever it takes to ensure a happy customer. I know, I am one. More
The service team is very polite and helpful, and I didn't feel like I was getting shafted like at some of those other infuriating dealerships. We even accidentally bought a car from them once, but they were feel like I was getting shafted like at some of those other infuriating dealerships. We even accidentally bought a car from them once, but they were very nice about it. No pressure. More
Jeremy Heuss spent over 3 hours with me driving the Tiguan and explaining all of the features of the car. He kept the process fun and easy and not stressful! He did not give me a hard sell but rather w Tiguan and explaining all of the features of the car. He kept the process fun and easy and not stressful! He did not give me a hard sell but rather worked with me to make the car affordable and gave me the time I said I needed to think it over and make my decision. He helped me to get a good trade in on my old car too. His follow up with emails was a nice way to keep me interested but not bothersome as phone calls can be. He also remembered things I had told him about myself and brought those up in the emails, a nice and personal touch. It showed me he cared not only about selling the car but about me and getting me in the right car that fit my needs and lifestyle. More
I purchased a 2012 Jetta TDI. Donovan, the sales staff, and the finance manager at Boardwalk VW Richardson were great to deal with and straight forward. I was looking to buy a car on Saturday and visited a and the finance manager at Boardwalk VW Richardson were great to deal with and straight forward. I was looking to buy a car on Saturday and visited another local VW dealership, which ended up being a horrible experience. The sales staff was ok, not great; however, the sales managers tried to be very tricky. After about the 8th time of the sales person going back into the sales office, he came back with a bottom line offer which was over $100 what i ended up getting. The other dealership negotiated based on payments; Boardwalk VW Richardson was straight forward with the sales price, trade amount, and final amount to finance. I don't need them to let me know what my payments are going to be; i have an app for that. I ended up getting a much better deal at Boardwalk VW Richardson; and on top of that, it was an excellent car buying experience. If you are in the dallas area, i would recommend Boardwalk VW Richardson; and Donovan Guillory as the sales person. More
Service was exceptional, as always. At 100,000 miles, I've done services every 5,000 and would not give any thought to doing it anywhere else. I've done services every 5,000 and would not give any thought to doing it anywhere else. More