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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,627 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,627 reviews
December 18, 2011
Billy Cooper is the Service Consultant that I have always trusted to take care of my car! When I bring my car in for service/repair I never worried about what is going to happen to my car when it is in his trusted to take care of my car! When I bring my car in for service/repair I never worried about what is going to happen to my car when it is in his care. I know it will be take of correctly. The Service Center staff has been been great in repairing my Passat and returning it to me looking good with a great car wash. The Staff at the payment center have always been very nice. I would never take my car to any place but to the Boardwalk VW for service. In fact, I never have!!!!! More
by d'ogi
Employees Worked With
Billy Cooper
December 16, 2011
I have gotten really great personal attention, followed by personal e-mails and the service department has scheduled me in, a week after the sale, for a check for any leakage, etc. I wish I could get that by personal e-mails and the service department has scheduled me in, a week after the sale, for a check for any leakage, etc. I wish I could get that level of service from my doctor! More
by bdallin
Employees Worked With
Michael Trammell, Michael Trammell
December 13, 2011
Brandon is always friendly, knowledgeable and helpful in explaining things about our vehicle. Off the top of his head, he knows what service needs to be done, prices of particular services and how long the explaining things about our vehicle. Off the top of his head, he knows what service needs to be done, prices of particular services and how long the service work will take. I always know that our car will be well taken care of when Brandon is our Service Advisor. More
by Mwestie
Employees Worked With
Brandon Boldon
December 12, 2011
I have now done business with every VW dealer in the metroplex, including their service departments. This service department is second to none! I am a VW "lifer" and as long as I live in DFW, I will o metroplex, including their service departments. This service department is second to none! I am a VW "lifer" and as long as I live in DFW, I will only do business with Boardwalk VW and their service department....their serice defines good service. More
by Rev. Angela Campbell
Employees Worked With
Bob, Robert King
December 12, 2011
Bob King is wonderful! He immediately diagnosed the problem with Passat. The needed part was ordered and arrived in a couple of days. I went for the repair, was driven home by a very nice driver. problem with Passat. The needed part was ordered and arrived in a couple of days. I went for the repair, was driven home by a very nice driver. My Passat was repaired in a few hours. I was very pleased with the service and with Bob King. More
by BerylBell
Employees Worked With
Bob King, Robert King
December 11, 2011
We visited Josef several times in search of a safe car for our daughter! Each time he was a pleasure to work with; honest, funny and well informed. We would buy another car from Josef in a minute and we for our daughter! Each time he was a pleasure to work with; honest, funny and well informed. We would buy another car from Josef in a minute and we will recommend him to our friends! More
by lonestar5053
Employees Worked With
Josef Puhringer, Josef Puhringer
December 10, 2011
Went to order a new passat tdi wanting a car that gets ok mileage and is bigger than a prius. I wanted a black with black interior premium sel. They had a guaranteed sale. I had financing already and money mileage and is bigger than a prius. I wanted a black with black interior premium sel. They had a guaranteed sale. I had financing already and money for a deposit to order the tdi. Well, they wouldn't budge off the msrp price. Charles kept going back and forth in negotiations with Edward. Only to give the typical song and dance excuses about why they won't come down from the msrp. Finally, I just said forget it and started to leave when Edward rushes over with a truecar printout that shows what others in the area paid which was comically an average of $750.00 less than the MSRP. I tried to explain to Edward this paper is just reiterating why I want some off the MSRP. So I just said ok we just aren't going to be able to meet on this deal, but thanks for your time. So I'm leaving and he became livid and stormed off and all the way from across the sales floor says "have fun wasting all your gas looking for a deal." Unbelievable that he would talk to a customer this way. Ok, we couldn't make deal, but you do not have to be rude! I will never be back, Edward!!! Now I am looking at toyota and honda cars because I can't stomach the thought of a Volkswagen. Thanks for showing true customer service before I am even stuck as a customer. I have never owned a Volkswagen and never will. More
by GardenSells
Employees Worked With
Charles and ultimately Edward
December 09, 2011
Me and my wife travel from Birmingham Alabama by plane. Mr.Josef pick us up from the airport it was a pleasant ride to the dealership. He a great job to have paper work ready so we can hit the road home on Mr.Josef pick us up from the airport it was a pleasant ride to the dealership. He a great job to have paper work ready so we can hit the road home on a 11 hour drive. I would recommend this dealership to anyone. I give it a thumbs up More
by Dodgeman68
Employees Worked With
Josef push ringer, Josef Puhringer
