Clay Cooley Volkswagen Of Richardson

This dealership has great teamwork, are flexible to make a deal, has a nice selection, beautiful facility, easy to get to, and an easy buying process. a deal, has a nice selection, beautiful facility, easy to get to, and an easy buying process. More

We enjoyed working with Josef and love the van. We drove from Oklahoma City to shop for vans and found a great one at Boardwalk. from Oklahoma City to shop for vans and found a great one at Boardwalk. More

Always quick to respond to service needs, and I can always get the first appointment I make - no need to reschedule. Kenny is friendly, and always calls to let me know the status before any work, as we always get the first appointment I make - no need to reschedule. Kenny is friendly, and always calls to let me know the status before any work, as well as calls to let me know when my car is ready. They do a nice car wash after service (interior/exterior) which is great. Price - Rarely will anyone get a 'great' from me on that. But I know that's how it goes with car service. They don't suggest work I don't need on my car, which I also appreciate. Thanks! More

We took our car for a regular oil change. Brandon took the time to explain the additional work the car needed. He went over the price of the labor and parts. The detail and time he spent with us made us the time to explain the additional work the car needed. He went over the price of the labor and parts. The detail and time he spent with us made us feel that we can trust him when we have any issues with our car. We can take our car for service to different places closer to home, but we chose to keep coming back to Boardwalk because Brandon always gives us the best customer service. More

I always do all maintenance at the this dealership. They are great! It is a bit expensive, but I think it is worth it. She gave me several options for change in tires. are great! It is a bit expensive, but I think it is worth it. She gave me several options for change in tires. More

I was in need of a new used car, I had looked at other used car places such as Carmax, but they seemed to have no interest in helping me. As soon as I walked through the VW doors they were attentive at he used car places such as Carmax, but they seemed to have no interest in helping me. As soon as I walked through the VW doors they were attentive at helping me, and helping me find which car would be right for me. Josef Puhinger was the sales consultant who helped us, and he was very informative and knowledgeable when assisting us. He was even able to negotiate a lower price for us, which really helped as our last car had been totaled. I appreciate all the help that VW has given us, and highly recommend them to anybody who is looking for a car, new or used! More

Josef was a pleasure to work with. This had been my third time in the dealership in the past 10 months so it was great to finally walk out with a car. Josef was very knowledgable and made my experienc third time in the dealership in the past 10 months so it was great to finally walk out with a car. Josef was very knowledgable and made my experience well worth it. This is my first Volkswagen and I am in love with it! More

I recently had an electrical problem with my 2004 Tourareg and had to have it towed in to Boardwalk Volkswagen on a Sunday afternoon. I left a note for Billy Cooper my service adviser for the last 10 Tourareg and had to have it towed in to Boardwalk Volkswagen on a Sunday afternoon. I left a note for Billy Cooper my service adviser for the last 10 years or so. Billy called me on Monday morning and confirmed that he had the vehicle and that he would call me as soon as he knew what was wrong with it. In about an hour he called back and told me it was a dead battery and gave me the bad news about the cost of replacing it. He also told me that I had gone over four years since the battery was last replaced. I also had asked Billy to do an oil change while the car was there and he confirmed the price of that service. While I was on the phone he reminded me that I had not had a radiator flush since I owned the car and I was overdue for that service. He added up the total service bill and gave me the total. I asked if any of the service specials that I had seen lately would apply to my service and he assured me that he would research it and apply all of them that were still in effect. I asked when the car would be ready and he said it would be out by 4:30. Since I had no appointment and it was a Monday I was delighted. When I picked the car up it was promptly delivered to me sparkling clean. The bill was less than Billy quoted and I saw where some discounts had been applied. Billy Cooper is a special person who is totally customer focused. He provides honest and straightforward information and establishes complete trust with the customer. Because of his attention to my cars after the sale I will continue to be a Boardwalk customer. I currently own two Touraregs and have previously owned two Passats. More

We felt very welcomed when we arrived to look at cars. Gary was very friendly, professional, patient, and knowledgable. He was willing to go over many different options with us to find us the perfect deal Gary was very friendly, professional, patient, and knowledgable. He was willing to go over many different options with us to find us the perfect deal and car for us:) he was personable and honest. We love VW so that was the only place we looked at cars. We wonder if maybe we could have gotten a better price on the car, but overall very happy. More

This is the second new car purchase I have made at Boardwalk VW in the last 2 years. Both times I worked with Josef Puhringer. He is extremely knowledgeable of their cars and he is very pleasant to Boardwalk VW in the last 2 years. Both times I worked with Josef Puhringer. He is extremely knowledgeable of their cars and he is very pleasant to work with. At no point did I feel like I was under any pressure to buy. I was able to negotiate the deal that I wanted. When I went through financing I was upfront with my finance guy that I wasn't interested in any extras. He did not try to sell me anything. Their service staff is VERY friendly and always eager to please. The next time you are looking to purchase a new Volkswagen, I would highly recommend working with Josef and the Boardwalk VW team. More