Clay Cooley Volkswagen Of Richardson

Just purchased a new VW Passat from Boardwalk VW and I love my new car. I had been looking for a new car for over a year and was very reluctant to buy because I was so pleased and comfortable with my o love my new car. I had been looking for a new car for over a year and was very reluctant to buy because I was so pleased and comfortable with my old VW Cabrio. I had owned it for 11 years and bought it brand new from Gary in 2000. He special ordered the white VW top for my white car, made sure that I had a fully loaded top of the line VW.....at the time. My husband and I wanted to buy from Gary because he is a fellow musician and he goes out of his way to make sure that you have the car that you want. I went to the dealership thinking I wanted a VW Jetta Wagon and when I saw the Passat in the showroom, there was no other choice for me. The light blue exterior with the light interior is a dream car. Love it!! I'm sure I'll hold on to my new VW for another decade. FYI - This is my sixth VW since 1976. Thanks Gary! More

Steve was fun, informative and easy to work with. I shopped on line for a used car and got the price to where I wanted it with ease. The next step was to test drive and then the finance department was shopped on line for a used car and got the price to where I wanted it with ease. The next step was to test drive and then the finance department was the last part. Everyone was friendly and not condescending. The car had just been available for sale and hadn't been detailed. My son had to go to work so there wasn't time for detailing--much to Steve's dismay. He profusely apologized and encouraged us to return for another tank of gas and detailing! I highly recommend your dealership. More

I have been coming to Volkswagen in Richardson since 1988. The service department has truly been exceptional during this time. Bob King has been my service adviser for longer than I can remember. His 1988. The service department has truly been exceptional during this time. Bob King has been my service adviser for longer than I can remember. His professionalism is one of the reasons I continue coming back to this dealership. More

I live in central Arkansas and was looking for a used pickup truck. Found the truck I was looking for through AutoTrader.com at Boardwalk one afternoon. I called around 5:00 pm and spoke with Donovan G pickup truck. Found the truck I was looking for through AutoTrader.com at Boardwalk one afternoon. I called around 5:00 pm and spoke with Donovan Guillory. He answered many questions about the truck and actually walked out on the lot to verify the truck was still there before I made the trip to Dallas. At 12:30 the next day, I was at Boardwalk talking to Donovan about the truck. He had done his homework and I was impressed that a Volkswagen dealer knew so much about a Chevrolet pickup. After I decided to purchase the truck, the process was smooth, quick and efficient. Since this was an internet purchase, the only negotiation was my trade in which I believe was a fair deal. After that, the paperwork was complete and the only thing left to do was pay for the truck. Donovan even DROVE ME TO THE BANK so I could get a cashiers check!! The entire process only took a few hours and I was driving to Love Field with my new truck. Since the purchase, I have been contacted a few times not only by Donovan but also by other Boardwalk employees to make sure I was happy with my truck and the service I received from Boardwalk. I cannot say enough good things about Donovan and the entire staff that I came in contact with at Boardwalk. Overall, a GREAT experience! More

Customer services is very good. So far we are satisfied with it.Probably we will recommed our friends to go to your dealer buying VW vehicles. with it.Probably we will recommed our friends to go to your dealer buying VW vehicles. More

My husband and I went in to buy a new 2012 VW Passat TDI, which is hard to come by. Brian Swarvar did everything in his power to help us locate our new car. My husband had contacted Brian via email and Bri which is hard to come by. Brian Swarvar did everything in his power to help us locate our new car. My husband had contacted Brian via email and Brian sent us an email back within a few minutes. We went in the next day, Brian stayed late with us assuring that we were taken care of and that we would get into our new car. We explained to Brian everything that we wanted in our new car. Brian did not push us to try to buy more or go for that extra package. We will definitely come back to Mr. Swarvar again for our new VW. More

Jeremy and the staff of Boardwalk were the most friendly car sales people I have ever dealt with. They were all knowledgeable about their part of the sales process and everyone was extremely helpful. car sales people I have ever dealt with. They were all knowledgeable about their part of the sales process and everyone was extremely helpful. More

By chance, Gary was called to the front desk to assist us with a pre-loved vehicle. He was friendly, knowledgeable and willing to have several minor issues fixed prior to driving away with my son's "new" Pa with a pre-loved vehicle. He was friendly, knowledgeable and willing to have several minor issues fixed prior to driving away with my son's "new" Passat. We love VW's and this is my sixth VW purchase. And let me just mention that Boardwalk is the best! Gary as long as you are with Boardwalk, you will be our salesman. More

I have had two new VW Jetta's in 10 years (2002 and 2012) and both were purchased from Boardwalk VW. I started the process of purchasing my new Jetta with Brian at Boardwalk on Thursday afternoon (via e-mail and both were purchased from Boardwalk VW. I started the process of purchasing my new Jetta with Brian at Boardwalk on Thursday afternoon (via e-mail) and by Saturday morning, I was flying to Richardson to pick it up (I live 350 miles away). The process could not have been better and Brian was a joy to work with. I will recommend Boardwalk VW to everyone. More

Boardwalk Volkswagen service department always does a great job. They are very professional, helpful, and friendly. I'd recommend this service department to anyone with a VW to maintain. great job. They are very professional, helpful, and friendly. I'd recommend this service department to anyone with a VW to maintain. More