Clay Cooley Volkswagen Of Richardson

Employees were very friendly and very helpful. I went for an oil change & I was in / out in a timely manner. They also did an excellent job on cleaning my car, inside & out !! I WILL keep returning for all f an oil change & I was in / out in a timely manner. They also did an excellent job on cleaning my car, inside & out !! I WILL keep returning for all future servicing needs. More

I was coming back from playing a round of Golf at Canyon Creek CC and decided to drive by the Jetta at White Rock Lake since it was such a beautiful day here in Dallas, Tx. I was about to turn around and he Creek CC and decided to drive by the Jetta at White Rock Lake since it was such a beautiful day here in Dallas, Tx. I was about to turn around and head home when a Beetle smacked my windshield. I swerved and almost hit a Rabbit. I yelled out "you little Passat, you almost made me wreck my car". Anyway I got over that and drove home. Sorry, I couldnt resist that..... now the truth I gave Bob King and the crew at Boardwalk a very high rating. Here is why: Reason 1: from initial call to talking to someone with knowledge, about 1.50 minute(s). Reason 2: I held the phone to the engine and said "Bob listen to this" (my Passat sounded like an old pick-up with a bad muffler) and Bob said "that sounds like (blah blah whatever, i can't speak car tech talk) and that is probably covered by the 8/80k warranty". Reason 3: Bob arranged to have my car looked at immediately. And they brought me home. Reason 4: Bob arranged to have other expensive stuff fixed thru another warranty I had purchased when I bought the car pre-owned. Reason 5: Bod saved me a ton of money. Reason 6: I was treated with respect and diginity. End of story. More

I went to see Kim in service for my 2006 Jetta. I was surprised that "customer service" still exists! Kim went above and beyond for me! So much so two weeks later I went back to see Gary and traded my surprised that "customer service" still exists! Kim went above and beyond for me! So much so two weeks later I went back to see Gary and traded my Jetta for a 2009 Beetle Convertible! Gary was so friendly, honest and made me very comfortable with my decision. I have never recommended a sales person before now...Gary is fabulous! Love my car and this dealership. Kim and Gary have my business and anyone who needs service or a new car go to Boardwalk! More

I only go to Boardwalk VW because of Ti Johnson, she's the best! Ms. Johnson is always very helpful and very friendly. The dealership is very, very fortunate to have Ms. Johnson as an employee. the best! Ms. Johnson is always very helpful and very friendly. The dealership is very, very fortunate to have Ms. Johnson as an employee. More

This dealership is friendly and easy to deal with. They do not pressure you into making hasty decisions. If buying a new car, they want you to feel totally comfortable in it - test drive as much as you wan do not pressure you into making hasty decisions. If buying a new car, they want you to feel totally comfortable in it - test drive as much as you want. Josef Puhringer is also very personable and is the reason I just bought my second new VW. Their service department is also one of the best I have seen. Very easy to get in & out and they deliver what they promise. They take no shortcuts, they do it right... the first time. More

Mark did an excellent job and got us the car we wanted. The charcoal interior color matched well with the red exterior. Many thanks to Mark and the finance team. The charcoal interior color matched well with the red exterior. Many thanks to Mark and the finance team. More

This is dealership is very friendly and courteous. They took me to work as soon I was finished going over details with my advisor and they were very prompt picking me from my work when my car was finished. took me to work as soon I was finished going over details with my advisor and they were very prompt picking me from my work when my car was finished. They had my vehicle ready before the day was over and it's running like new again. Thanks Bob! More

Bob King has been my service advisor on several occasions and he has helped me immensely. Bob referred me to Gary in order to perform a trade in and purchase a used vehicle. Gary was very professional and ex and he has helped me immensely. Bob referred me to Gary in order to perform a trade in and purchase a used vehicle. Gary was very professional and extremely helpful throughout the whole transaction. More

Very good service, Ron made the service process easy and accomodating to my work schedule. He listened to me as customer and addressed my needs !!!!!!!!! accomodating to my work schedule. He listened to me as customer and addressed my needs !!!!!!!!! More