Clay Cooley Volkswagen Of Richardson

Exceptional service, as usual. This was the first time I've had Tie as my advisor, and she took extra care in getting the car in, arranging the rental and keeping me updated. I appreciate that Boardwalk I've had Tie as my advisor, and she took extra care in getting the car in, arranging the rental and keeping me updated. I appreciate that Boardwalk doesn't hit me with lots of surprises; they let me know what to expect on each service visit. More

Whenever I need my Beetle repaired or serviced I take it to Boardwalk VW because they get the job done right. Also great service, especially Tayari Johnson. to Boardwalk VW because they get the job done right. Also great service, especially Tayari Johnson. More

I felt very comfortable wih my salesman, Josef. He explained everything in detail and I felt like he was there to help without putting pressure on me. The finance man was pleasant and also explained m explained everything in detail and I felt like he was there to help without putting pressure on me. The finance man was pleasant and also explained my options in a friendly manner. I was very impressed overall. More

Great service and communication even though I was purchasing an automobile over the internet. They also made several follow-up phone calls after the sale to make sure I was pleased with the purchase purchasing an automobile over the internet. They also made several follow-up phone calls after the sale to make sure I was pleased with the purchase. A++++ More

I have been driving and therefore had service preformed on vehicles for over 60 years and I have never dealt with a more professional, reliable and trustworthy Serviceman than Bob King and Boardwalk VW! As on vehicles for over 60 years and I have never dealt with a more professional, reliable and trustworthy Serviceman than Bob King and Boardwalk VW! As a non mechanical female, it is great to have someone you can trust! This time finding a short in the heating system in the seats was an affordable repair. Thank you. More

Email I sent to Jeremy's manager: I wanted to send Email I sent to Jeremy's manager: I wanted to send you a note to say what a great experience we had recently when we purchased our new car. Jer Email I sent to Jeremy's manager: I wanted to send you a note to say what a great experience we had recently when we purchased our new car. Jeremy Heuss was perfectly professional with us - I was really dreading going into a dealership because of my experience buying a car a few years ago was so painful, but Jeremy was great. From my initial experience with him, to the test drive with my 2 kids in the car, to the negotiation, he was really a pleasure to work with. The car was missing a key and they even found it and Jeremy sent it to me later. I couldn't believe that - I thought I'd never see that key! I should also say the finance experience was super easy too. I didn't have to sit through a big pressure session on why I needed to buy an extended warranty. I really appreciated that. I think the whole thing only took 1/2 an hour. I would not hesitate to recommend Jeremy or Boardwalk Auto to my friends. More

I've done business with Bob King for about 30 years. During that time I've owned 8 different VW vehicles. Though I realize he takes care of dozens of customers, I always feel my business is Bob's numb During that time I've owned 8 different VW vehicles. Though I realize he takes care of dozens of customers, I always feel my business is Bob's number one priority. I trust him and all technicians at Boardwalk VW and wouldn't dream of going anywhere else. These folks get my highest recommendation. More

I used to bring my 97 Cabrio here for service, and have since purchased a Pre-Loved EOS and now a Tiguan. Every one here at the dealership is very customer oriented from the sales person to the service man since purchased a Pre-Loved EOS and now a Tiguan. Every one here at the dealership is very customer oriented from the sales person to the service manager Brandon - really a no stress dealership to shop and if you have to take your vehicle in for service they really know how to take care of you. More

I just purchased my Volkswagen GTI and had taken it to Boardwalk VW of Richardson for a service request. They were extremely attentive when I pulled up and my Service Advisor Tie Johnson was processing m Boardwalk VW of Richardson for a service request. They were extremely attentive when I pulled up and my Service Advisor Tie Johnson was processing my service request in lestt than 3 minutes of my arrival. My service was completed that afternoon and my service advisor reviewed the work that had been done and made sure it was to my satisfaction. This is the first VW vehicle I have owned and my first services at Boardwarlk VW and my experience was excellent. Well Done! More

the experiece was exceptional . I say this because the normal process of buying a car is not somthing to look forward to. in this case, we were purchasing a car for my daughter, her first. Gary was extrem normal process of buying a car is not somthing to look forward to. in this case, we were purchasing a car for my daughter, her first. Gary was extremely patient, and allowed us to look at eacha nd every vehicle my daughter wanted to see. once we selcted a car, he took time to explain all parts of the car to my duahgter, including what to do in the case of an emergecny. the pricing of the vehicle went very smooth, as we felt that we received a very favorabel price for the car. Most importantly, Gary was friendly, especially to my daughter, who otherwise could have been extremely intimidated by the process. More