Clay Cooley Volkswagen Of Richardson

From the get go, Gary was friendly, professional, and considerate. He asked us alot of questions and really listened to what we had to say. Based on our answers, he was able to match us with a car at the considerate. He asked us alot of questions and really listened to what we had to say. Based on our answers, he was able to match us with a car at the price we wanted. We visited him three times and made sure we remained loyal to him even though we visited other VW dealerships. His attitude was upbeat and enthusiastic. He was not pushy and he didn't play any dealership games with us. He made sure we were comfortable and at ease. I appreciated his frankness, his kindness, and his no nonsense demeanor. When we buy our next car, we will definitely come back to him. More

Ron was very responsive to my calls and questions about a coolant flange service for my vehicle. He also texted me photos of other issues found with the car and worked to make sure I was happy with the serv coolant flange service for my vehicle. He also texted me photos of other issues found with the car and worked to make sure I was happy with the services performed. A great car wash topped off the good work done at a fair price. I look forward to working with them again. More

We have worked with Boardwalk Service and Bob for over 16 years and keep coming back because of the high level of professionalism and personal service provided. There are VW dealerships closer to our house years and keep coming back because of the high level of professionalism and personal service provided. There are VW dealerships closer to our house but I know that we can always count on Bob and Boardwalk to help us with our service needs, even on short notice. Recently our daughter's Beetle was broken into. My first call was to the police. My second call was to Bob to see if he could find a window replacement and have it installed overnight. Within 15 minutes Bob called back with the glass and an appointment. We brought the car in at 5 and picked it up the next day! Boardwalk coordinated everything with the insurance company and had my daughter back on the road in no time. More

We have had the pleasure of working with Gary for over thirteen years, purchasing both new and used cars from him. He has always been professional, informative and straight forward in his dealings with u thirteen years, purchasing both new and used cars from him. He has always been professional, informative and straight forward in his dealings with us, helping us find the car that we want and not trying to sell us something that we don't. We just completed our fifth purchase through Gary and when it's time to do it again we will be back. Thanks, Gary! More

I have had an ongoing problem with the electrical components and interior quality of my Passat W8. I've been with this dealership for over twenty years and the service has been good. Billy and the components and interior quality of my Passat W8. I've been with this dealership for over twenty years and the service has been good. Billy and the rest of the staff have worked with me on a number of occasions to solve a number of warranty issues with my vehicle with the most recent involving the electrical harness for the headlights. The service crew are the best. My compliments to Mike Knowles for his help, and Billy Cooper for the help..... More

We had an appointment to go for a test drive. What made me immediately comfortable with Jeremy was his genuine interest in finding out what I wanted. He was relaxed and I felt no pressure. He was also very me immediately comfortable with Jeremy was his genuine interest in finding out what I wanted. He was relaxed and I felt no pressure. He was also very thorough in introducing all the features. I was not ready to make a decision after driving the car and went home to do some more looking on Internet. I called Jeremy with a question and also asked if he could accommodate me with what I saw on Internet and he did. Great job, thanks Jeremy All the employees I dealt with were very nice. More

Although I didn't buy my car at Boardwalk Volkswagen (I wish I had done that), the staff went above and beyond to repair it. Kim Lewis was very attentive to all my concerns, explained them and returned my wish I had done that), the staff went above and beyond to repair it. Kim Lewis was very attentive to all my concerns, explained them and returned my car at the time frame given to me. Thank you More

At the advice of my coworkers, I started using this dealership for service on my old car. They told me that Boardwalk was the best VW dealership in the Dallas area and they were right. I came in for se dealership for service on my old car. They told me that Boardwalk was the best VW dealership in the Dallas area and they were right. I came in for service today and wound up leaving with a new car. Let's just say the sales and finance experience here is top-notch just like service. If you want to buy or service a VW in the Dallas area, don't bother going anywhere else. More

They made the process of buying this car very easy and really worked with me to get the car I wanted. I would highly recommend this dealership. really worked with me to get the car I wanted. I would highly recommend this dealership. More

I had shown up with out calling ahead and that added no delay with being helped just after pulling in. The service agent asked good questions in relation to problems instigating my visit. All repairs wer delay with being helped just after pulling in. The service agent asked good questions in relation to problems instigating my visit. All repairs were completed within specified time. More