Clay Cooley Volkswagen Of Richardson

My normal service person had left for another position, Jeff explained that he would take care of my service needs. He took time to find out what I needed, did a visual inspection... Later that day he call Jeff explained that he would take care of my service needs. He took time to find out what I needed, did a visual inspection... Later that day he called with the price, explained what was needed for immediate repair and recommendations for additional work. He was not pushy but explained what was being suggested and its importance, I approved them all. The car belongs to my wife and I rely on the dealership to make sure the car has zero issues and is safe. Thanks for a nice initial experience with my new service writer. More

Jeff always helps us with understanding what our Jetta needs. He is willing to help get us a loaner car if needed and is very courteous. Jeff has been our service adviser for many years now and always d needs. He is willing to help get us a loaner car if needed and is very courteous. Jeff has been our service adviser for many years now and always does a great job! We feel that Jeff has always given us a fair price for the service and parts that the Jetta has required. We trust him and look forward to him taking care of our cars for years to come! More

Bret made my car shopping experience much better than I ever! Very knowledgeable, helpful and friendly. Always answering questions and extreme please to work with. ever! Very knowledgeable, helpful and friendly. Always answering questions and extreme please to work with. More

We have never been treated so wonderful at a car dealership in our lives. Everyone we dealt with was very friendly and professional. We are purchasing a car because our car was totaled back in dec dealership in our lives. Everyone we dealt with was very friendly and professional. We are purchasing a car because our car was totaled back in december and my back was hurt. They were gracious enough to give me a back support while I was there so I could be comfortable. I feel they went above and beyond what they needed to. This will be the first place we go from now on should we need to purchase a car. New or Used. More

Joseph was a pleasure to work with. Very knowledgeable, friendly. Able to answer all our questions and concerns. Reviewed features and free service period. For a very popular car (Jetta tdi) , reasonable d friendly. Able to answer all our questions and concerns. Reviewed features and free service period. For a very popular car (Jetta tdi) , reasonable deal. More

My Beetle had the engine light come on and we took it in right away. Terry was quick to get it diagnosed and found the issue as well as a few recalls that they went ahead and fixed. My parents bought and right away. Terry was quick to get it diagnosed and found the issue as well as a few recalls that they went ahead and fixed. My parents bought and service their car here and from my experience I understand why. Terry takes the time to explain the problem and cost before any work is done and then gives tips on future care. To my surprise they even washed my car for me. This is great first rate service and I will be back. More

Michael was very knowledgable about the vehicles we were interested in and Steve was very efficient in making our visit to the dealership a smooth and pleasant ordeal. interested in and Steve was very efficient in making our visit to the dealership a smooth and pleasant ordeal. More

Brian made this my best car buying experience ever!!! He Brian made this my best car buying experience ever!!! He was very kind, friendly and experienced. I couldn't imagine the same experience with any ot Brian made this my best car buying experience ever!!! He was very kind, friendly and experienced. I couldn't imagine the same experience with any other salesman. More

The experience at Boardwalk this weekend was superior to any other sales experience hands down that we have ever come across. We not only walked out with the perfect vehicle for our "expanding family" need any other sales experience hands down that we have ever come across. We not only walked out with the perfect vehicle for our "expanding family" needs that surpassed our expectations, your amazing team made it happen when we were dealing with some "finance obstacles". Steve Lin went way above and beyond working for us and without the initial help from Jeff Kaufman, we would have not been educated about all our trade in options. These guys were amazing to work with and I wanted to pass along our thanks and true gratitude directly to you. Boardwalk VW of Richardson is an amazing dealership to work with and I highly recommend a VW to anyone looking for their perfect car; from our barely used "like new" Routan to the sleek new look of the Beetles! More

I needed to decide between the TDI and a BMW x5, I chose the VW because of the way the dealership treated me. The entire experience and all team members I encountered at the facilities reinforced my decisio the VW because of the way the dealership treated me. The entire experience and all team members I encountered at the facilities reinforced my decision. Josef Puhringer was fantastic, he is the primary reason I bought the car! He was cheerful from the moment I arrived and he was never "pushy", his congeniality and courtesy stood out even at a well run dealership. Thank you More