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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,878 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,878 reviews

June 19, 2012

Thanks to Josef (sales) and Jason (finance), our first car buying experience will forever be a great memory. These guys went above and beyond to ensure that we were completely satisfied. We could not b More

by bbell126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Jun 20, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Jetta TDI and thank you for entrusting Boardwalk Volkswagen with your first car purchase. Please let Josef Puhringer and Jason Daniel know anytime we can be of further service to you. Have a great Wednesday.

June 18, 2012

I ran over a dropped spare tire on 75 ... cracked my oil pan. Boardwalk arranged for a tow and did the repair right away ! I was able to go home with my car the same day. Very friendly service More

by becobeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Rob Hollomon know anytime we can be of further service to you. Have a great week.

June 18, 2012

Terry is very friendly and cooperative. The only issue that I have is that the rattles in our Passat seem to not be corrected. If it weren't for the rattles the car would be perfect! More

by mamelia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Granger, Terry Granger
Jun 18, 2012 -

Clay Cooley Volkswagen Of Richardson responded

We are sorry to hear that you are still experiencing the noise in your Passat. Thank you for sharing your Boardwalk Volkswagen service experience and please let Terry Granger know anytime we can be of further service to you.

June 14, 2012

Kenneth did a very good job of explaining all of the features of the car. I really appreciate him being so honest and courteous. This is a great dealership and I will buy my next car here also. More

by Shortygrl1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Fleeger, Kenneth Fleeger
Jun 14, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience with us. Please let Kenneth Fleeger know anytime we can be of further service to you. Have a great rest of your week and we are here when you are ready for your new VW.

June 13, 2012

I bought my 2008 Jetta new from Boardwalk and have always had it serviced there. The people are friendly, the mechanics are great at what they do and the waiting room is clean. I have never had a bad experie More

by AlexJetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayari Johnson, Tie Johnson
Jun 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Alex, thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Tie Johnson know anytime we can be of further service to you. We appreciate you.

June 13, 2012

I advised that the AM radio in the car wasn't working, which the employee wrote on the sheet, but didn't enter into the computer. As such, it wasn't working when I arrived to pick it up sicne know one kne More

by Rafidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson, Tie Johnson
Jun 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience. We need this feedback to continually improve our processes and level of service. We are sorry that you had this recent frustration and please let us know anytime we can be of further assistance. As a long time customer, we thank you for entrusting your VW with us. Please note that everyone in on our service team will be reviewing this. We appreciate you.

June 12, 2012

Gary Blakley is the best salesperson I have had the honor of buying from - and finding a fantastic car salesperson is the hardest thing in the world. Gary did everything to make our buying experience pleasa More

by nsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Jun 12, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Nancy, thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Gary Blakley know anytime we can be of further service to you. We appreciate you and your repeat business. We look forward to serving you for many years to come and congratulations your new yellow Beetle.

June 11, 2012

Josef was very friendly, and was very accommedating when I came in to test drive a vehicle I found on your website. He did everything possible to help me get in my new car. More

by TTaggart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Jun 11, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Josef Puhringer know anytime we can be of further service to you. We appreciate you.

June 11, 2012

Tie Johnson is an exceptional Service Manager! She always makes me feel like I am her only client, never rushes me into decisions, always explains things to me, returns calls promptly. I wouldn't tru More

by marycastelone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tie Johnson, Tie Johnson
Jun 11, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Mary, thank you for sharing your Boardwalk Volkswagen service experience this morning on DealerRater. Please let Tie Johnson know anytime we can be of further service to you. We appreciate you and have a fantastic week.

June 11, 2012

i was very pleasantly surprised at my first visit to boardwalk vw ,i had just purchased a passatt for my daughter and feel to car was in great hands , the dealership was super clean and everyone i talke More

by dmc351c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Jun 12, 2012 -

Clay Cooley Volkswagen Of Richardson responded

DC, thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Tie Johnson know anytime we can be of further service to you. Have a great week.

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