Clay Cooley Volkswagen Of Richardson

I have purchased cars at several different dealers and this is the first time I was able to walk in and drive out with a new car in a few hours. Charles Currier took the time to find out what I need in a this is the first time I was able to walk in and drive out with a new car in a few hours. Charles Currier took the time to find out what I need in a new car and what my options were. This was not my first Volkswagen and Boardwalk in Richardson was not my first choice in dealers, however when I walked into the Boardwalk area and saw all the choices in colors and models I was impressed. I enjoyed my experience and am happy with Boardwalk dealership sales. Now begins the time I will need Boardwalk service, and my brief encounter with service has been great. More

Great attention by my sales person!! I have driven Cadillacs since 1994 & I'm sold on this car & dealership & sales person. Thank you so much Elizabeth Hoyle Cadillacs since 1994 & I'm sold on this car & dealership & sales person. Thank you so much Elizabeth Hoyle More

Overall it was a good experience. Took about a 1/2 hour longer than expected. Wished I was updated during the process, as I waited the whole time, but did not know how things were progressing during the wa longer than expected. Wished I was updated during the process, as I waited the whole time, but did not know how things were progressing during the wait time. Would like to have received progress reports during the service wait time. More

Excellent customer service personnel that take pride in the work they do. Service personnel were very knowledgeable and kept me informed every step of they during the process.I feel confident taking my car the work they do. Service personnel were very knowledgeable and kept me informed every step of they during the process.I feel confident taking my car to this dealership and would recommend this dealership to everyone I know who owns a Voldswagen. More

Overall, I’m pleased with my experience at Boardwalk Volkswagen. The bottom line is I trust them to work on my car. As a result, they’ve been the only ones to service my car during the 8 years I’ve ow Volkswagen. The bottom line is I trust them to work on my car. As a result, they’ve been the only ones to service my car during the 8 years I’ve owned it. I’m guessing I could find cheaper rates elsewhere, but I’m not willing to trade trust for value. The shuttle service they provide is something I’ve grown rather fond of as well. More

I was very impressed with Boardwalk Volkswagen. I felt like I got a great deal while being treated like I was buying a luxuary car. The overall experience was a 10 out of 10 - I would definitely recommen like I got a great deal while being treated like I was buying a luxuary car. The overall experience was a 10 out of 10 - I would definitely recommend Boardwalk to my friends. More

They took my car in at last minute, gave me a lot cheaper price than I was expecting, and had the service done in half the time expected. price than I was expecting, and had the service done in half the time expected. More

This was by far the best new car buying experience my wife and I ever had. All of the individuals we dealt with were courteous, professional, answered any and all questions, etc. There was no pressure wife and I ever had. All of the individuals we dealt with were courteous, professional, answered any and all questions, etc. There was no pressure - just an atmosphere of making the deal work for both us and the dealership. We are very happy to have purchased our new Tiguan from Boardwalk Volkswagon of Richardson. More

Josef was very helpful and nice to us, He put a lot time and effort to close the deal for us. he also provide us with full detail service package for the new car. Thank you Josef! and effort to close the deal for us. he also provide us with full detail service package for the new car. Thank you Josef! More

Our 2006 Touareg had been in for routine service the day before. The day prior to leaving for an extended journey, with the Touareg, an airbag fault illumination appeared on the master caution panel. With n before. The day prior to leaving for an extended journey, with the Touareg, an airbag fault illumination appeared on the master caution panel. With no advanced notice, the Touareg was brought to Boardwalk Volkswagen where Tayari Johnson greeted and immediately started to process the maintenance task. The service was enhanced by having the necessary parts on site and within a three hour window, the vehicle was fully operational. MS. Johnson kept us fully up to date with the progress and was very knowledgeable with her explanation. Her assistance with all matters relating to the service was greatly appreciated. The professionalism of Ms. Johnson and that of her colleagues eliminated a potential delay to the scheduled journey. Well done! More