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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,880 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,880 reviews

July 16, 2012

The sales experience was great. I was in and out in an hour. Mark and team did an awesome job getting my deal done. I was out of town and we closed the deal over the phone and the car was ready when I ret More

by mehinson67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sayers
Jul 16, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater this morning. Please let Mark Sayers know anytime we can be of further service to you. Have a great week.

July 16, 2012

Gary was great! i would send everyone i know to him Gary was great! i would send everyone i know to him Steve was good---made me wait too long to program my car---also took a while to go to financin More

by bethgeis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Steve Lin
Jul 16, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Beth, thank you for sharing your Boardwalk Volkswagen experience on DealerRater this afternoon. We take this feedback very seriously and we are committed to improving our customer experience. Please let Gary Blakley or Steve Lin know anytime we can be of further service to you. We appreciate you and we apologize for the delay in getting your car programmed.

July 13, 2012

Called to schedule a last minute service before leaving town. They were able to get me in within the hour and completed the work quicker than promised and washed the car. Every experience with Boardwalk More

by taurusaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Jul 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience on DealerRater this morning. Please let Tie Johnson know anytime we can be of further service to you. Have a great weekend.

July 13, 2012

I have been very, very pleased with Boardwalk VW in Richardson, TX. This is the 2nd new VW I have purchased from them within the past year and a half. I live in Corpus Christi, TX and have made the 6+ More

by rogereg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Lindemann
Jul 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Thank you not only for your repeat business, but for making the 6+ hour trip from Corpus Cristi. We appreciate you. Have a great weekend and please let Bret Lindemann know anytime we can be of further service to you.

July 13, 2012

Gary and Ron were so kind and helpful made the process of picking the right car for me along with the color and down to the serious part the buying a car. Gary explain the details of my trade in and when thi More

by tahjkiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Jul 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Volkswagen and thank you for sharing your Boardwalk Volkswagen experience. Please let Gary Blakley or Ron Hollomon know anytime we can be of further service to you. Have a great weekend.

July 12, 2012

Steve Lin is not just professional and knowledgeable about the business he does, he is also friendly when rendering his service. As a first-time car buyer, I know little about cars. Steve is patient and More

by jingjingyang89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lin
Jul 12, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Volkswagen and thank you for sharing your experience with Steve Lin at Boardwalk Volkswagen. Please let us know anytime we can be of further service to you.

July 12, 2012

I negotiated on a used car via the internet with Mark Sayers. Once we got close we negotiated by phone. I was pleased with his responsiveness and the final negotiated price. As requested the closing p More

by rbeeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maek Sayers, Nate Keron, Mark Sayers
Jul 12, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater this morning. Please let Mark Sayers or Nate Keron know anytime we can be of further service to you.

July 11, 2012

Each associate that assisted me was very professional and extremely knowledgeable, it was a great experience! It also took the shortest amount of time to get all of the financing done and the paper work sign More

by emb0091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Baima, Michael Weimer
Jul 11, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congrats on your new Volkswagen. We sincerely appreciate your business and thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Micheal Weimer and Mostafa Abou-Auf know anytime we can be of further service to you.

July 11, 2012

My overall experience was great.... No sales pressure. Answered all my questions concerning vehicle I was interested in and let me make my own decision. Followed up after sale was made to assure me he was More

by johnnygaona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Lindemann, Bret Lindemann
Jul 11, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Johnny, thank you for sharing your Boardwalk Volkswagen experience on DealerRater last night. Please let Brett Lindemann know anytime we can be of further service to you. Have a great rest of your week and let us know when you and your wife need assistance on your new car too. We are here to help.

July 11, 2012

Steve Lin was very courteous. We had excellent communications through phone calls and emails and had most of the details worked out in terms of pricing and trade in prior to our visit. Steve of More

by eddieltwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lin
Jul 11, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Eddie, congratulations on your new VW and thank you for sharing your experience with Steve Lin and Boardwalk Volkswagen. Please let us know anytime we can be of further service to you.

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