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Clay Cooley Mitsubishi - Service Center

Arlington, TX

4.5
68 Reviews

68 Reviews of Clay Cooley Mitsubishi - Service Center

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February 26, 2025

The people are friendly and curtesy the break room and the bathroom is nice and clean. More

by bobbierai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Clay Cooley Mitsubishi responded

Hello Bobbirai, it's great to hear that your experience with our service team was great, thank you for taking the time to write us a review, we look forward to your next visit...

February 24, 2025

Adam was so helpful! So thankful to get good service everytime that we come in to Clay Cooley Arlington. More

by racostabile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Clay Cooley Mitsubishi responded

Thank you for the review about Adam and the service team, we look forward to your next service visit...

February 24, 2025

Great service, and they truly work on all makes and models and get you in and out in timely manner… More

by Ketphawane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for the review and look forward to your next visit...

February 21, 2025

Very helpful to us they will accommodate all your needs thanks for the help guys More

by RICHMONDTIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Markwald
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ket Demoranville
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rashad Sample
2.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Clay Cooley Mitsubishi responded

Hello Timothy, thank you for the review but we are disappointed that we could not earn a 5-star. We will use this as a training opportunity to improve our process and look forward to your next service visit...

February 20, 2025

I always get good service when I come here. The staff is always so nice. More

by sylviaroshone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
Feb 23, 2025 -

Clay Cooley Mitsubishi responded

Hello Silvia, thanks for being a loyal customer to our service team, thank you for the 5-star review...

February 19, 2025

I always have a pleasant experience with the entire service department at Clay Cooley's Arlington. More

by alexdu54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Clay Cooley Mitsubishi responded

Thank you Alex, for taking the time to write our service team a great review, we appreciate your business and look forward to your next service visit...

February 19, 2025

Great service, good customer experience and I love the coupon deals for the services and the car wash More

by mskjay68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
Feb 21, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for the 5-star review, please keep an eye out for future promotions and look forward to your next service visit...

February 19, 2025

The lady at the front that does intake is always so helpful and kind! She’s the reason I keep coming back instead of going somewhere closer. More

by corinnesevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name.
Feb 21, 2025 -

Clay Cooley Mitsubishi responded

Hello Corin, Thank you for being a loyal customer to our service team, we appreciate the review...

February 19, 2025

Was diligent about replacing my headlights but didn't replace them with the LED headlights that I purchased the vehicle with. But satisfied overall! More

by D_VHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Markwald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Del Real
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Clay Cooley Mitsubishi responded

Hello Mr. Hughes, we appreciate the feed back and understand your concern about the headlight bulbs. The representative communicated to you in the parking lot, it was advised the original type of headlight bulb the vehicle came with from the factory must be installed to avoid future electrical issues. We apologize for the inconvenience this may have cause, as we only try to look out for the best interest of all our customers...

February 18, 2025

Appreciate how hard they work to ensure customer satisfaction. They worked quickly to resolve any issues I may have had. Also would consider the customer service reps very easy going and helpful. More

by kingdeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Rex
Feb 21, 2025 -

Clay Cooley Mitsubishi responded

Thank you King, we appreciate the great review and happy to hear that our service team provided great customer satisfaction, we look forward to your next service visit...

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