Ket Demoranville
Service Director
Clay Cooley Mitsubishi
1500 Interstate 20 Frontage Rd
Arlington, TX 76018
82 Reviews
Write a ReviewDealership Experience
5 yrs, 1 mo
Industry Experience
14 yrs, 10 mos
Languages Spoken
English
82 Reviews of Ket Demoranville
August 14, 2026
The dealership personnel was kind was workable. They were open to negotiation to tailor to my needs. Im in Architecture field, really wanted to update their facilities to make the facilities exper They were open to negotiation to tailor to my needs. Im in Architecture field, really wanted to update their facilities to make the facilities experience better though. More
Other Employees Tagged: Kyle, Jodye, Ian
August 04, 2026
My experience with Clay Cooley Mitsubishi was pleasant and service was in a timely fashion. and service was in a timely fashion. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
July 29, 2026
Excellent service they made very good job. They cleaned my van. I was so thankful. They cleaned my van. I was so thankful. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
July 10, 2026
The service drive engaged in bait-and-switch pricing. I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear brake repair, falsely claiming a brake overhaul is 'maintenance' and then claiming it was already 'on sale' to avoid the discount. Furthermore, they snuck an extra charge of $10.00 onto my Wednesday oil change special of $69.95 without disclosing it upfront stating my vehicle takes 6 quarts of oil instead of 5 without also disclosing this to me. Total lack of pricing transparency and deceptive management. I am initiating a claim/request for my $60.00 discount back to my card. Furthermore these type of practice will not make me patronize this dealership due to dishonesty and deceptive practices. The sales department is not better as well to make a vehicle purchase. They do really bad business. More
Other Employees Tagged: Rodney koon , Robert Sherman
June 25, 2026
Fast and great service,oferte great offer,have the car on time when they say time when they say More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
June 23, 2026
I never thought in a million years I would be driving a Mitsubishi but this so far is the best experience I had in a while they don’t have nothing on swell Cadillac but hay they close match Mitsubishi but this so far is the best experience I had in a while they don’t have nothing on swell Cadillac but hay they close match More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
June 07, 2026
The dealership address the problem with my vehicle, describe the steps it would take to fix the problem. They also address some items that would need Attention in the future. They made the repairs and describe the steps it would take to fix the problem. They also address some items that would need Attention in the future. They made the repairs and I am back on the road, looking forward to future business. Thank you More
Other Employees Tagged: Javier Perez
June 06, 2026
The service manager and advisors are great! Daniel in the parts department has always been very helpful and knowledgeable as well. I've been taking my car here since 2019 when I bought it and I Daniel in the parts department has always been very helpful and knowledgeable as well. I've been taking my car here since 2019 when I bought it and I won't take it anywhere else! More
Other Employees Tagged: Daniel Mindieta , Ian, Robert in the service department
June 03, 2026
The customer service was outstanding, with prompt responses, friendly interaction, and a genuine willingness to help. responses, friendly interaction, and a genuine willingness to help. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
May 21, 2026
It was great and quick love the service will recommend to go there more often go there more often More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez

