Clay Cooley Mitsubishi

I only saw Jo and she was excellent. I did not see anyone else. She was very nice. I did not see anyone else. She was very nice. More

Always ready to assist. Great customer service and ready for pickup the day they said Great customer service and ready for pickup the day they said More

They were friendly and quick. I loved them all. Tell Clay he needs to get them golf carts. Customers don’t like to walk that much. They needs carts !!! I loved them all. Tell Clay he needs to get them golf carts. Customers don’t like to walk that much. They needs carts !!! More

Crooks, sold me a warranty I can’t get a refund on because they put in a paid 0 when they added 3,000 grand to my purchase price for it. So now I’m out that money and the car. Dont trust them. because they put in a paid 0 when they added 3,000 grand to my purchase price for it. So now I’m out that money and the car. Dont trust them. More

bought car 10-19-23 its 12-28-23 still don't have tags. had to file a complaint with TX Div of M Vehicles in Austin. I've been calling title dept can't get a straight answer. THey haven't even submitted had to file a complaint with TX Div of M Vehicles in Austin. I've been calling title dept can't get a straight answer. THey haven't even submitted paperwork to get the tags More

I purchased my 2023 eclipse cross in march/ april 2023 and asked to get gap, extended warranty and an oil package on my new car. This was non-negotiable in order for me to leave with a new car, these woul and asked to get gap, extended warranty and an oil package on my new car. This was non-negotiable in order for me to leave with a new car, these would have to be included. Come to find out today after 3 months of having the car, that these items that were confirmed by Dezmon and Chuck, were not added to my contract. Terry and Andrew told me that this would be Arivo's fault as they would have declined the loan. Upon speaking to Arivo, this is not the case. They should have offered these and included the items that I asked for. Buyer beware as this is a shady scam tactic that this dealership has now done and I'm without an extended warranty or gap insurance because they can't add it now! We will be filing a lawsuit if this cannot be resolved. More

I wish I could give this place zero stars. DO NOT BUY A VEHICLE FROM HERE. These people are RUDE, scheming, entitled, and disrespectful. They tried to make a horrible deal, out of a bad situat DO NOT BUY A VEHICLE FROM HERE. These people are RUDE, scheming, entitled, and disrespectful. They tried to make a horrible deal, out of a bad situation, and talked down on us to our faces. They do not know how to run a business, and I am so glad that we walked out on them. Always trust your gut. I had a bad feeling in my stomach the moment we walked on the lot. More

DO NOT BUY FROM THIS DEALERSHIP. Sleazy marketing tactics with vague T&Cs, bait & switch "car sales specials," high turnover of sales staff & finance team - couldn't recognize anyone Sleazy marketing tactics with vague T&Cs, bait & switch "car sales specials," high turnover of sales staff & finance team - couldn't recognize anyone from past, poorly presented vehicles at delivery, no direct customer service phone lines and over-priced service department services & packages. There are other, more reputable Mitsubishi dealers in Dallas. Do not recommend. More

Extremely deceptive crooks. Still owe me 1k for double charging me for their in house warranty that I was told you have to have. Also still in the process of a 6k warranty cance Still owe me 1k for double charging me for their in house warranty that I was told you have to have. Also still in the process of a 6k warranty cancelation that they added on without my knowledge, after I specifically said I do not want the warranty. We have spoken to everyone there, including the GM to no avail. They said they would overnight the 1k over 2 weeks ago. Everytime we call back it's another story and another guy blaming it all on a different employee for "dropping the ball." Looks like we have no choice but to take them to court. It's more about the principle than the money at this point. More

HORRIBLE EXPERIENCE! !! I went in looking for a truck, found the one I LOVED. It was listed for $56,000 on their website but they felt the need to start off the negotiati !! I went in looking for a truck, found the one I LOVED. It was listed for $56,000 on their website but they felt the need to start off the negotiation at $60,000, eventually telling me that they could give me a "deal" by offering me the truck at a discount of $56,000. After test driving the truck and them running my credit, I was told that I could get the truck with zero down and we settled on a set monthly payment. The salesman talked it over with his manager, he came back saying that they could do the deal. I signed paperwork, shook hands with the salesman and was given the truck to take home. I did have to come back in a couple days to finish the rest of the paperwork. When I arrived back at the dealership with my girlfriend, I was told that I had to give the truck back unless I could give them $7,000 to put down. I didn't understand because we had already reached an agreement. So after going back and forth with the salesman and manager I was eventually told that they messed up. That they had a slow day and needed to make the sale. Not to mention that they were all drinking, which is why they were happy to give me the truck and the deal that we agreed on. Oh course I was upset, but my girlfriend agreed to put $2,500 down to hold the truck and we could bring it back in three days and be given our money back as long as it was within 3 days or 150 miles which it was. We talked about it later that day and just agreed to have the salesman come pick the truck up the next day. He did. We were told we would be getting our money back and now we are getting the run around and are calls and voice-mails are going unanswered. BUYERS PLEASE BE AWARE!!! More