Clay Cooley Mitsubishi

Bait and Switch Went to this dealership because they advertised 2 Mitsubishi Outlander SEL's at $20245. They also had a 2019 advertised at $24,500. When we got there, Went to this dealership because they advertised 2 Mitsubishi Outlander SEL's at $20245. They also had a 2019 advertised at $24,500. When we got there, they said they couldn't find either of the 2018's but they could work the same deal with a 2019. When the car was brought around, it was an ES model. Sales woman had asked about what color would be preferred and I said Gray first, then white or Silver followed by black or maybe dark blue. Of course, she brought dark blue and an ES. Not an SEL and not the color I asked for. They have more than enough cars to find both and SEL and in Gray. The issue was, they were trying to sell what they wanted to sell not what I wanted to buy. After driving the car anyway thinking we could sort those things our after, I told her the car wasn't going to work. I went over what I came for. I was irritated because they said they sold them. Then it changed to the sales woman going to look for it. From there, she said she would look for it. Magically, we found "the car." Stock number matched the website, but of course it was NOT an SEL. Sales woman tried to say the leather was just accents on the console etc, not necessarily the seats. She didn't even know what she was selling. We didn't bother to look for the other one because when I went back through the pictures, there was no SEL designation on the back of the car and the interior clearly did not match that of the SEL's leather seats. The same thing was discovered of the Gray 2019. NOT an SEL as advertised. After all of that, I left and decided I was not in the right place. I have pictures to prove their misleading adds. Sad part is, this all took place on Friday and the adds are still unchanged 5 days later. Just dishonest business! Bait and Switch is exactly their mission. Unbelievable!! Ended up at Don Herring Mitsubishi, which is where I should have gone to begin with. Great experience! Brought the exact car out on the first try and we completed the purchase with ease! NEVER Again with Clay Cooley!! More

He got it done!!!!!!!!!! My experience was smooth and hassle free! I had the pleasure of working with O.J. as my sales associate. He was efficient, direct, and reassuring. He My experience was smooth and hassle free! I had the pleasure of working with O.J. as my sales associate. He was efficient, direct, and reassuring. He was able to put me in something I wanted, that was also affordable, and he didn't take all day either! Shop them first; Shop there last, whatever you do go see O.J. at Clay Cooley for all your car buying needs. More

Absolutely Great I went to Clay Cooley Mitsubishi of Arlington after my parents told me to go after they got a car from there. They told me to go see Edgar Chavez and I went to Clay Cooley Mitsubishi of Arlington after my parents told me to go after they got a car from there. They told me to go see Edgar Chavez and that he would figure out a way to get me into a vehicle. I went with only a little bit of money down and my credit is shot so I had my doubts, but he was able to get into my dodge avenger r/t and I am happy. If you are looking for great service and just down right respect go and see Edgar. More

Great Experience I'll be brief. I went online looking for a car that was reasonable and had low payments. Clay Cooley Mitsubishi popped up. I was contacted immediately I'll be brief. I went online looking for a car that was reasonable and had low payments. Clay Cooley Mitsubishi popped up. I was contacted immediately by Francisco V. He was very polite, spoke very well over the phone, and assured me that he could get me a car despite my credit. I was sold on his knowledge, manners, and kindness. So we went through the process, I gave him everything he needed, and he assured me that He would get me approved. And he did!! He also told me that the only thing I would have to do when I finally went in was sign and leave!! Again he kept his word. Thank you Francisco V. for making things easy for me. Proud owner of 2011 Chevy Malibu LS More