Clay Cooley Mitsubishi

I paid for a car in cash and did not get the services I was promised. I returned the car for a promised free car wash and it was not done. I was suppose to get access to the GPS tracking system and to this was promised. I returned the car for a promised free car wash and it was not done. I was suppose to get access to the GPS tracking system and to this day I have yet to receive. After handwashing the car myself, I find that the windshield was cracked and have not received a response from Clay Cooley on fixing it. The reps were very attentive to my calls when I was searching for a car and now that I purchased one, it very difficult for me to get someone to call me back or respond in a timely manner. More

After being processed through 3 different trucks where the first 2 were defective and having to wait 8 months on the 3rd to get my handy-cap plates because of a title issue. You can see why I rate CCM L the first 2 were defective and having to wait 8 months on the 3rd to get my handy-cap plates because of a title issue. You can see why I rate CCM LOW. More

Been trying to get my windshield replaced for over a month. I have taken off work twice and taken my SUV in twice. Thet have failed miserably both times. I still have a cracked windshield and I can't ev month. I have taken off work twice and taken my SUV in twice. Thet have failed miserably both times. I still have a cracked windshield and I can't even get this guy to call me back. This will be my last Mitsubishi. More

Service was great the reason I took a star off was because I was called about my appointment while I was on my way to get my oil change which I had no problem with the guy who called knew my appointme because I was called about my appointment while I was on my way to get my oil change which I had no problem with the guy who called knew my appointment was at 10 am I got to the service center 15 minutes early and my car was taken for the oil change right away which was great then while in the lobby I get a phone call reminding me my appointment is at 10:30 am ???? I told him that the appointment was for 10 am and that I was already there in the lobby waiting on my oil change. After I got home I got another phone call reminding me about my appointment at 10:30 am their is a lack of communication going on at the service center and I received more calls than I should have other than I have always been very pleased with the service center everyone that I have ever dealt with has been very nice and courteous. Special thanks to Linda Wren she took care me when the printer did work to give me a receipt the told me she could e-mail me one to which she did I keep those receipts as a record of work done for whenever I sale my car. More

Excellent customer service I was very pleased and impressed with my salesman. Very knowledgeable and helpful friendly! impressed with my salesman. Very knowledgeable and helpful friendly! More

Service department Adam was real helpful and honest he would stay in touch with me would stay in touch with me More

Great service. Very friendly. Would highly recommend to anyone needing service. Quick and efficient! 5 Stars! Very friendly. Would highly recommend to anyone needing service. Quick and efficient! 5 Stars! More

fue muy bien todo gracias por el servicing. Muy agradecida con ustedes. Muy Buena experiencing con todo Muy agradecida con ustedes. Muy Buena experiencing con todo More

I always get treated with great customer service every single time I go in to have my vehicle serviced. I appreciate how they update me on the status of my vehicle until it is finished. single time I go in to have my vehicle serviced. I appreciate how they update me on the status of my vehicle until it is finished. More

Good service and friendly staff. I was informed of my vehicle repair progress on a regular basis until completion. I was informed of my vehicle repair progress on a regular basis until completion. More