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Clay Cooley Mitsubishi

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.4
167 Reviews
Clay Cooley Mitsubishi of Arlington is your premier destination for new Mitsubishi models in Arlington. Our Arlington dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas and Fort Worth in Arlington at 1500 West I-20. Visit us today to trade in your current vehicle for a new or pre-owned Mitsubishi.
Contact Dealership

1500 Interstate 20 Frontage Rd

Arlington, TX

76018

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Showing 167 reviews

April 07, 2025

Was very nice and friendly. However, my vehicle was misdiagnosed and they refused to admit their mistake. Paid to have it fixed and left with it still broken. More

by Neastacy
Recommend Dealer
No
Employees Worked With
Jesse
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Apr 11, 2025 -

Clay Cooley Mitsubishi responded

Hello Neastacy, thank you for the information and we do apologize for not replacing the components that wasn't broken at the time of your visit. We do our best to communicate to the customers extended warranty company for approvals on repairs that have failed. It is ultimately the extended warranty company's discretion to replace or repair the covered part. I understand it's frustrating but unfortunately if a part has not failed at time of the approved repairs, it will not be replaced by your warranty company. I hope this better explains the warranty process, please reach out the the service department for further assistance...

Apr 11, 2025 -

Neastacy responded

Well unfortunately this had nothing to do with the warranty, as a claim was never filed. This was an issue due to the mechanics job not being done thoroughly.

April 06, 2025

excellent dealership. they know how to get a deal done and it was an all-around great experience. My salesperson was Jaylan Hearst. He took time getting me from a TestDriv More

by jlaspia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen Hearst
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Apr 09, 2025 -

Clay Cooley Mitsubishi responded

Thank you J, for the 5-star review about Jaylan and the sales team, we hope you enjoy your new vehicle and look forward to your first service...

April 05, 2025

Everyone was kind, but they didn’t provide the benefits that were supposed to be included with Motor Trend certified vehicles. I only received one key and didn’t receive the one year warranty despite askin More

by greggscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake, Andrew, Enrico
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Apr 09, 2025 -

Clay Cooley Mitsubishi responded

Thank you Gregg, for the information and appreciate the feedback ,we will let the manager know at the dealership so this issue will not happen again to other customers...

April 03, 2025

They always have great customer service and take pride in what they do. I appreciate the level of care my vehicle receives. More

by tylerkerr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Apr 08, 2025 -

Clay Cooley Mitsubishi responded

Thank you Tyler, for recognizing our service team, we appreciate your business and look forward to your next service visit...

April 03, 2025

The staff is always friendly and able to get me in with no problems for my oil changes More

by deidralucas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Clay Cooley Mitsubishi responded

Hello Deidra, thank for taking the time to write our service team a 5-star review, you are welcomed back anytime with or without a appointment...

April 03, 2025

I bought the car with the rear bumper peeling, front lip damage, and paint peeling off. The only service they performed was fixing a leaking flex pipe. I was told by the manager that everything would be fix More

by Jatin15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Markwald
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Clay Cooley Mitsubishi responded

Hello Jatin, thank you for the information, we will communicate this to the appropriate department and correct this from happening again...

April 02, 2025

Stopped in for oil change without an appointment. Got it done with no hassle. VERY. HAPPY 😊 More

by ralphpatterson2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Clay Cooley Mitsubishi responded

Thank you Ralph, we appreciate your patronage and glad you stopped by our service department...

April 02, 2025

This service department is honest and helpful. Everyone was kind! Thank you guys for everything! More

by melerink00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jesse were my main points of contact through the whole process
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Apr 06, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for the 5-star review, we look forward to your next visit...

March 30, 2025

I'm well satisfied with you good service, Thanks to everyone helping me at this visit. More

by Alfredplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Clay Cooley Mitsubishi responded

Thank you Alfred, we appreciate the 5-satr review...

March 29, 2025

The experience was great very professional and courteous…and work to achieve a great deal More

by ricardssal9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Del Real
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Runnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armani Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Clay Cooley Mitsubishi responded

Hello Richard, thank you for the 5-star review and appreciate you business...

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