Clay Cooley Kia of Plano

If you are looking to purchase a new or used automobile may I recommend contacting Mr. Russell Harris of Central Kia of Plano. My wife and I have purchased and visited many other dealerships and by far M may I recommend contacting Mr. Russell Harris of Central Kia of Plano. My wife and I have purchased and visited many other dealerships and by far Mr. Russell Harris made our new car purchase experience at Central Kia of Plano a great one. He was not only knowledgeable of his product but was also very friendly which made our buying experience a stress free one. Jimmy L. McKinney, TX. More

My family (and friends) have purchased several vehicles from Jim Smith. We have always had a great experience. Purchasing a car is a big deal and Jim Smith has always recognized that but taken the stress from Jim Smith. We have always had a great experience. Purchasing a car is a big deal and Jim Smith has always recognized that but taken the stress off of us and taken it on himself to make the entire purchase smooth for us. More

I was trying to get an economical, comfortable, eco friendly car to replace my trade-in vehicle that was now very difficult to get in & out of as well as not having the most comfortable seat since my s friendly car to replace my trade-in vehicle that was now very difficult to get in & out of as well as not having the most comfortable seat since my stroke altered my left leg mobility. That same stroke resulted in my credit rating suffering, so I wasn't sure if I could qualify for a loan. I was up front about that & invited to come in & talk. I was treated repectfully, not like a "second class citizen" as another dealership had acted. Emad & Bryan FOUGHT for me, got me qualifed, then got a better interest rate to better meet my budget. Emad made sure I had the vehicle with the amenities that made me comfortable. He searched inventory & altered a Sportage for me. I NEVER has a dealership so friendly and caring(bought my first car in 1965). The trade-in department was very fair. This whole process probably took 12 man hours & 2 work days to get everything "just right" and everyone in the dealership was friendly & worried that I was there "so long", was I being helped, etc. They collectively made sure I had someone to keep me company & offered cold water every time. The team of Bryan & Emad were awesome. Emad promised he would make me "jump for joy" and stroke or no stroke, I literally did, as thanks. They both offerd sincere hugs, and I was delighted to hug back. The atmosphere of the entire dealership was welcoming and caring about the client, as well as very professional. More

Joel in sales is the reason why we purchased a second vehicle from Central Kia in Plano. Emily in service is the reason why we keep coming back to service our vehicles there. You guys are the best. vehicle from Central Kia in Plano. Emily in service is the reason why we keep coming back to service our vehicles there. You guys are the best. More

Having been to other dealerships and not having a good experience, I was thrilled with my experience at Central. I told Norm what we were looking for and what we were willing to pay (how much down and how experience, I was thrilled with my experience at Central. I told Norm what we were looking for and what we were willing to pay (how much down and how much we'd finance) and they came within a couple of hundred of our mark. The sales person at the other dealership could not tell me much about the vehicle we were looking at but Norm was able to answer every question we asked. I had filled out an online info sheet and Norm called me as we drove to the dealership, so I had a contact when we arrived. We were treated like valued customers and not just people shopping for a vehicle. The atmosphere was sort of laid-back, we could laugh and smile with everyone there, including the finance guy, Ralph (I think that is his name). It was the most enjoyable car buying experience I have ever had! More

Bryan went way out of his to make sure that I received the best deal that the dealership could give me.Emilia Rak also goes out of her way and always has a very up beat personality.I have now purchased 3 the best deal that the dealership could give me.Emilia Rak also goes out of her way and always has a very up beat personality.I have now purchased 3 cars and will most likely buy my next one there.I recommend this dealership to anyone looking to buy a car new or used Bryan will treat you great. More

Based on telephone contact only. Called to request price, as directed by listing, of 2005 Toyota Camry. Placed first call yesterday, person was pleasant but not aware of this car. He stated he would call me as directed by listing, of 2005 Toyota Camry. Placed first call yesterday, person was pleasant but not aware of this car. He stated he would call me with info. No return call. Today I called Irving dealership and the person who answered call was impossible to understand - even when asked to repeat. What I did understand was that he was not familiar with this vehicle. So, I called Plano again and spoke with Lawrence who stated he was a manager and that he would call me back with price. He was not aware of the car. I was explicit that I did not want solicitation calls and Lawrence stated he would not give my number to anyone. After he persisted I told him I was looking at Camry for my son. Awhile later, I was left a voice mail by Craig stating, "My manager asked me to call you to see if I could help you find a car for your son" (still no price). I returned the call to Craig and left a strong voice message 'that I did not need help to find my son a car, and only wanted the price of the 2005 Camry'. In response, Craig left me a voice message to the effect that 'he thought the car was at the Lewisville dealership and I could call there'. Craig did not even leave the Lewisville contact number. My next call was to Corporate Kia in Irvine, CA. I explained my quest and am waiting for a call with the price. The woman I spoke with was a very good listener and stated that she would try to get the price and call me back.... Evidently, Central Kia is not concerned with customer service if you want a car other than a Kia and are not willing to be harassed by sales staff. I am actually considering the purchase of a Kia in the near future, but will not do business with the Central Kia group. Corporate provided me with the owner's name and I may try to track him down to complain. I wonder if the 2005 Camry actually exists!!! More