Clay Cooley Kia of Plano

Super Friendly Central Kia of Plano is great! Bryan Jackson is the best. He's super friendly and helpful. I recommend him and this dealership to all my friends! :) Central Kia of Plano is great! Bryan Jackson is the best. He's super friendly and helpful. I recommend him and this dealership to all my friends! :) More

Best Dealership Experience Ever! I didn't think that I would be able to purchase a vehicle. My credit was bad and I didn't have much of a down payment. But to start the process was so I didn't think that I would be able to purchase a vehicle. My credit was bad and I didn't have much of a down payment. But to start the process was so easy...I simply filled out the online application and submitted it. Within minutes, Zach called me and got the process started and I was at the dealership just an hour or so later. He got my paperwork done quickly and had me test driving in no time at all. He found a vehicle that I ended up really liking and purchasing that day. The process was so simple and the great staff made it go by very fast. A follow up was done at a later time to make sure I was happy with my purchase. With service like this, I will definitely be returning to purchase my next vehicle! More

Kia of plano My wife and I recently visited Kia of Plano for a 2nd time to upgrade from a soul to a sorento. Each time we worked with Zach Payton. Each time Zach My wife and I recently visited Kia of Plano for a 2nd time to upgrade from a soul to a sorento. Each time we worked with Zach Payton. Each time Zach was very personable and professional each visit. He worked very hard to get us the best deal possible and made our visit very pleasant! I believe Zach is an extremely important asset to Kia of Plano! More

A++ Service A++ service from start to finish. My experience couldn't have been any better as it was made not just easy, but FUN. Mark Simbulan is a HUGE asset to A++ service from start to finish. My experience couldn't have been any better as it was made not just easy, but FUN. Mark Simbulan is a HUGE asset to Central Kia of Plano. He has people skills. He's knowledgeable, fun, and he put me at ease about the whole car buying experience. I would recommend him to anybody interested in buying a Kia. I was in a car accident over a month ago and my car was totaled, however, I had been in the market for a new car and a Soul was on the top of my list. I was given a Nissan Cube as my rental and not looking forward to driving it, but over time I began to get used to it. I started my test driving with my 1st test drive being the Soul and I did not like it at all. It was so different from the VW Jetta that I had been driving for over 10 years. It was too high off of the ground and it felt like I was driving a shoe on wheels. I was so disappointed. I drove tons of other cars afterwards...I was looking for the perfect hatch, roomy, sporty, fun, a pop color, safe, etc...After a couple of weeks, I went to another Kia dealership, drove another 2014 Soul and again much to my dismay, did not like it. Back to the daily grind of test driving more cars. Then one day last week, I began to look at used cars and found a 2013 Mazda on truecar.com and I inquired about it. I heard from Mark Simbulan the next day. On Friday 5/16/14, I went to look at the Mazda, walked into the dealership and on the showroom floor saw a red Soul Exclaim with a sunroof and I opened the car and sat inside and I knew that was the car I was going to buy. Also, when I drove the souls before, the seats felt uncomfortable to me. Anyway, I got used to driving the box aka Cube after a month, so the strangeness that I felt before in the Soul fell away and things like being raised inside of the car felt more natural. I made a complete circle as I started out at Central Kia in Plano and ended at Central Kia of Plano. I was nervous about going in and purchasing a new car, but I did my homework, had my true car certificate, knew what I wanted to spend and my experience couldn't have gone any smoother or been made any easier, plus Mark Simbulan and Zach Paton made the whole experience super fun which put me at ease. The night before I purchased the Soul, I went by the dealership and was able to take the car for a spin and was given a demo. Yesterday, 5/20/14, when I made the purchase, Mark gave me the total demo of the car. Another thing about Mark, he has a great way of explaining things. Everything made sense from start to finish. The finance guy Norman kind of tied everything together and completed a wonderful experience. I cannot speak anymore highly of Mark Simbulan, Zach Paton, and Norman. More

Outstanding service at Central Kia of Plano!!!! Just want to thank Bryan Jackson, Zach Paton and Norman Hunt for getting us in to exactly what we wanted with the exact payments we wanted. And for go Just want to thank Bryan Jackson, Zach Paton and Norman Hunt for getting us in to exactly what we wanted with the exact payments we wanted. And for going the extra mile to make that happened. I would definitely recommend Central Kia of Plano to anyone looking for a great car buying experience. More

Central Kia are Crooks!!!!! STAY AWAY!!!! My daughter was recently in an accident and her car was totaled. She wanted an Optima so we began to look at various dealers in the area. We went t My daughter was recently in an accident and her car was totaled. She wanted an Optima so we began to look at various dealers in the area. We went to Central against my better judgement since I had dealt with them before and was extremely unhappy with the experience but I thought time had passed and maybe things had improved . Boy was I wrong. We went in and met with Reggie and test drove an Optima. My daughter gave him some information but we specifically told them do not run the credit until we are sure we can make a deal. I am aware that credit inquiries can adversely affect one's credit. We talked with them but were unable to come to an agreement so we left. We went to two additional Kia dealerships and at the last one we were making a deal on a car and they ran my daughter's credit report. Come to find out Central had run her credit through THIRTY different banks!!! This lowered her credit and she was almost unable to buy a car. I later found out that that is a scam they run so that you have to return to their dealer to make a deal. I was so infuriated. My daughter is a responsible your adult and was in a bind to find a car since hers was totaled through no fault of her own. Central is also famous for a bait and switch. They advertise a car and claim they have it but when you get there it is gone. Then they try to talk you into another one for more money. This was what they did to me the first time I went to them a few years ago. The staff was rude also on both occasions. My advice STAY AWAY from Central Kia!!!!! More

I went to have oil change but instead I left that place very disappointed with the type of customer service they have. A guy named Eduardo asked me how many miles my car had and he started with his speech very disappointed with the type of customer service they have. A guy named Eduardo asked me how many miles my car had and he started with his speech selling the 50,000 miles maintenance, I was aware of that but I did not want to do it at this time and told him that, Oh boy that is when my nightmare started, he told me that according with his system I have not been doing oil change since March ( no true ) I went somewhere else. Then continue selling tire rotation, I told him I have him for free at Firestone where I bought my tires recently and he told me I should go there for my oil change. Next he says, looks like you are not planning on keeping this car just the way you treat it. Who in the xxxx is him to make the comments , he does not know anything about me or the cars I had in the past. Finally, he took my car keys and told me to come back in 1 1/2 or 2 hours that my car will be ready. I told him that when I called the Dealer to make an appt, they told me that it will take an hour not 2hours then he said if I could not wait that time I better take my business some else which I did it. Bottom line, he was very rude just asking all those questions and comments. If I request Oild change that all I need, I don't have to tell evrybody the reasons why I can't do the other service or tell them my Financial situation. Very disappointed and I will not go back again to that place. More

Best purchase ever, already buy 4 cars from Central Kia Plano, no problem no hassle, easy communication, 100 happy, thanks Blake Box and thanks Stewart from financial, you guys are the best. Zelio Silveira Plano, no problem no hassle, easy communication, 100 happy, thanks Blake Box and thanks Stewart from financial, you guys are the best. Zelio Silveira Jr. More

Let me begin by saying I thought I had lost all faith in humanity, but when we were having issue from a vehicle we had purchased from Kia and we reported it to Lawrence Curry, he not only listened to our fr humanity, but when we were having issue from a vehicle we had purchased from Kia and we reported it to Lawrence Curry, he not only listened to our frustration and disappoint of the unfortunate experience we were having with our newly bought car he did everything in his power to make it right with us. I am very happy to say that his attentiveness to give us that personal touch was very heart felt. It is nice to know that there are still people out there that take pride in their job and the human kind. We need more people like Lawrence Curry, because people like him are far and between. I hope that the CEO of this company will read this and know that they have a gentleman they cannot afford to lose ever, because if they take him for granted they themselves will lose a real human being that has real feelings and does care what the customer thinks. And also the customer is not just another car driving off the lot. Thank Mr. Curry and never stop being the person you are because the world needs more people like you. Signed Frances M Kennedy More

The sales people were great, they were not pushy and were very accommodating of our goals. They explained everything well and provided as expedient a service as possible. very accommodating of our goals. They explained everything well and provided as expedient a service as possible. More