Clay Cooley Kia of Plano

a great experience I has been in central kia of plano since 2013. And my sale Man Mike white. Has sales me two cars. I am happy with my cars and every time I visit rece I has been in central kia of plano since 2013. And my sale Man Mike white. Has sales me two cars. I am happy with my cars and every time I visit receive the best More

First class customer service I purchased a 2013 Kia Forte from Earnest Hughes at Central Kia Plano and was shocked to find the best customer service I've ever experienced. They wa I purchased a 2013 Kia Forte from Earnest Hughes at Central Kia Plano and was shocked to find the best customer service I've ever experienced. They washed it, filled the gas tank, sat with me and programmed all my devices, took pictures with me, waiting and catered to any and everything request. I'll never go anywhere else!! More

Had a good experience at the dealership. Eric Yes, I had a good experience at the dealership. Eric Grantham was very helpful in showing me all I wanted to see about the KIa Souls , so over all Yes, I had a good experience at the dealership. Eric Grantham was very helpful in showing me all I wanted to see about the KIa Souls , so over all I would certainly recommend the dealership and Eric as very courteous and helpful in assisting me with my decision to purchase a Kia Soul. Dr. Charles Sizemore More

Oil change with appointment 2 hours Doesn't matter what you buy the car for , these days service is everything !!!!! And every time I go there it takes twice the amount of time quoted . Doesn't matter what you buy the car for , these days service is everything !!!!! And every time I go there it takes twice the amount of time quoted .today oil change bought a new tire it was 3 hrs !!! I will go to another dealership from now on and if they do not do any better . Will sell my car !!! More

Don't use Service Department for Repairs I bought my car here and they treated me good, not a problem, had oil changes again with no issues but I had them replace my front bumper because it s I bought my car here and they treated me good, not a problem, had oil changes again with no issues but I had them replace my front bumper because it sits so low I kept going over the concrete blocks. First the guy in the parts area forgot what I ordered, when it did come in they put in on as they said but right away I had to go on a long drive and a part on the side that should have beet fastened was not but it came down, I kept hearing noise, when I found out the part was chewed up, I put it back up and it stayed up the rest of the trip, when I took it in to have it repaired they said I should have brought it into them earlier so they did not stand behind their workmanship. If they would have put it together right the first time we would not be going through this issue, now I have to spend almost $300 to get it fixed because of their lack of standing behind what they do. More

Jason Dowell was helpful and not pushy. Great experience. My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have a car to fit your needs. Can't say much about service department as just bought my car less than a week ago. More

No Problems In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. More

Paperwork Snafu Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sol Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sold to a 3rd party reseller. While in custody of the 3rd party reseller the car received a ticket. It took us 3 visits to the resolve the ticket and get Kia to pay for the ticket. Now it appears the 6 months later the car has still not been taken out of my wife's name. When she went there to question why the Manager on duty was very rude and told my wife she needed to do this herself. I have to ask why given that this was not a personal transaction and every dealership I have ever been involved in did this work for us. I will never buy anything from Central Kia of Plano again and at the end of our lease I am determined to go to another Kia dealer in the DFW metroplex. More

Review of the service at Kia Motors I received an email from Blake Box at Central Kia, and decided to check out what was being offered. Since my granddaughter had already purchased a Kia I received an email from Blake Box at Central Kia, and decided to check out what was being offered. Since my granddaughter had already purchased a Kia, we were familiar with the car, but after reaching the dealership, we worked with Blake Box who is an extraordinarily salesman, we told him what we wanted, and he went about trying to fulfill our need. Over all, we had a very good experience with Blake, finance and the dealership. No pressure, just an overall excellent experience. More

Vinny Khatib for the win! Single mom, 8months pregnant (at the time) and was in an absolute hopeless situation with my car at the time. It was a 2 door sports car, but with 1 c Single mom, 8months pregnant (at the time) and was in an absolute hopeless situation with my car at the time. It was a 2 door sports car, but with 1 child, and a baby on the way, I HAD TO get out of that car and into another one that better suited my needs. I was turned down by every dealership I went to until I received a random call from Vinny @ Kia in Plano. Call it a stroke of random luck, or divine intervention, Vinny worked tirelessly to try and help me out of the seemingly hopeless situation I was in; all the while, telling me not to give up hope. True to his word, within a couple of days, I walked out of that dealership a proud owner of a BRAND NEW Kia Soul! (I still love it!) How many dealerships/car salespeople can you write about who are honest? Not many (if any). Vinny is your go-to guy and Central Kia of Plano has a customer for LIFE - Me! (Vinny, you'd better not quit there! Lol). I look forward to working with him again, most definitely. - Nicole More