Clay Cooley Kia of Plano

Central Kia of Plano Unprofessional Dealership. When people say they hate going to car dealerships, and you ask yourself why. Central Kia of Plano will answer in just about every way they know how. When people say they hate going to car dealerships, and you ask yourself why. Central Kia of Plano will answer in just about every way they know how. Sketchy salespeople, prices far above msrp, hidden fees, and the cherry on top was waiting over 6 hours to talk to anyone about financing! I guess once they figure they have you hooked, they know you are willing to wait. Very frustrating and unprofessional! More

I WILL NEVER BUY KIA AGAIN. We had the worst nightmare of our life by buying a new car at this dealership. Their finance reps rip you off in general We bought a brand new car wit We had the worst nightmare of our life by buying a new car at this dealership. Their finance reps rip you off in general We bought a brand new car with signed price proposal but when we went for the final paperwork, they charged a different price and added up all kinds of unnecessary options and access to jack up their financial greed. When we checked the car invoice and visited them, we were told that the signed price proposal has been shredded and they were unbelievably indecent. Their General Manager was never available despite our numerous visits to their dealership. More

"delayed payoff" I bought Optima last 9/21/16 traded in my car which they sold already the payoff still unpaid up to now still I’m paying the monthly terrible experien I bought Optima last 9/21/16 traded in my car which they sold already the payoff still unpaid up to now still I’m paying the monthly terrible experience. I called the General Manager (Fortune O'neal ) SEVEN TIMES nobody return my calls. More

Fortunes O'Neal (bad experience) About three month ago, we traded in a small Kia for a larger model. They were to pay off the trade-in, etc. I am getting calls from the original finan About three month ago, we traded in a small Kia for a larger model. They were to pay off the trade-in, etc. I am getting calls from the original finance company that I am past due and now have a 2nd payment due. Also, I have late charges and am being referred to the credit agencies. I have called them at least 8 times during the past 4 days. Nobody will call back. Fortunes O'Neal (General Manager) will talk with me but says it isn't his department. Now he says that the check was cut Oct. 1 but they can't see that it was sent. I will NEVER BUY KIA AGAIN if it goes on my credit report, they need to clear it up. More

Central Kia of Plano is the worst!!!! Don’t ever consider buying a car from Central Kia of Plano! I bought a car from them two months ago and they destroyed my credit by failing to pay of Don’t ever consider buying a car from Central Kia of Plano! I bought a car from them two months ago and they destroyed my credit by failing to pay off my trade-in vehicle. I called the dealership several times to ask for the general manager and I left him messages. Needless to say, he never returned my calls! I went to the dealership to speak with him face to face and he rudely told me to call the owner. I called the number he gave me and was shuffled endlessly between voice mail and the switchboard. I will never buy a Kia again because of Central Kia of Plano. They are a bunch of scammers, especially the General Manager, named Fortune, and the owner, Frank. More

Not happy with Car They sold me a car that breaks down every other week. I'm not happy with this at all and hope this never happens to anyone else They sold me a car that breaks down every other week. I'm not happy with this at all and hope this never happens to anyone else More

Awesome service Bought new Kia Soul it was a great experience very knowledgeable. Sales person was very polite and well dressed. I will be sending friends and family Bought new Kia Soul it was a great experience very knowledgeable. Sales person was very polite and well dressed. I will be sending friends and family to this dealership. More

Very pleased I bought me a 2016 kia optima. The salesman Cordell White went the extra mile to ensure i was getting the most discounts, warranties and coverage for I bought me a 2016 kia optima. The salesman Cordell White went the extra mile to ensure i was getting the most discounts, warranties and coverage for the least amount of money. This is a rarity among new car dealers. Thanks Kia of Plano!!!. Thanks Cordell!!! I will definitely be a returning customer. More

Surprise, Surprise!!! I bought a 2015 Kia Sportage from Central Kia of Plano, and Jeremiah Foster was my sales representative. He helped to ensure that my time spent in the I bought a 2015 Kia Sportage from Central Kia of Plano, and Jeremiah Foster was my sales representative. He helped to ensure that my time spent in the dealership was as minimal as possible, and he handled every step of the process smoothly. (He was able to get me the maximum amount for my trade in, which I really appreciated.) I highly recommend Jeremiah to anyone looking for a sales associate with integrity. This email, along with over 4000 other emails got stuck in the system for over a year. I'm glad that I finally retrieved it because Jeremiah was one of the most considerate salesmen that I have ever dealt with.) Charann Hare old email address: charannhare@verizon.net new email address: Charann.hare@icloud.com PS - When I made my most recent vehicle purchase, I hadn't intended to purchase any vehicle at all. Jeremiah called me and said he believed he could offer me a deal I couldn't refuse. So, I made an appointment. I didn't really think I would be purchasing a new vehicle, but Jeremiah worked hard to make that deal. He took the time to really go over the vehicle which was missed the last time. More

Jeremiah Foster is a true customer advocate I bought a 2015 Kia Optima from Central Kia of Plano, and Jeremiah Foster was my sales representative. He helped to ensure that my time spent in the I bought a 2015 Kia Optima from Central Kia of Plano, and Jeremiah Foster was my sales representative. He helped to ensure that my time spent in the dealership was as minimal as possible, and he smoothly handled every step of the process from getting me the maximum amount for my trade in, to getting the finance team aligned, to lining up the new Optima. It's been almost a year, and every time I go in, Jeremiah remembers me and greets me. I highly recommend Jeremiah to anyone looking for a sales associate with integrity. Adam Keller More