Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Hyundai of Rockwall
Rockwall, TX
982 Reviews
Clay Cooley Hyundai of Rockwall is your premier destination for new Hyundais in Rockwall. Our Rockwall dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas in Rockwall at 1540 I-30 East. Visit us today to trade in your current vehicle for a new or pre-owned Hyundai.
Clay Cooley Hyundai of Rockwall provides quality Hyundai maintenance and repairs to customers around the Dallas Metroplex. Our service technicians are expertly trained to keep your vehicle running like new for years to come. Conveniently schedule your service online today, or order from our selection of OEM Hyundai parts for self service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 982 reviews
January 22, 2019
McKenzie was great! Five star service with a smile! McKenzie was very knowledgeable and provided exceptional service. She went above and beyond exceeding expectations. Ha Five star service with a smile! McKenzie was very knowledgeable and provided exceptional service. She went above and beyond exceeding expectations. Happy customer and will be back for any future needs. More
by Kell
Employees Worked With
McKenzie Peterson
January 22, 2019
Great customer service! Kenzie helped me a lot and everyone was so helpful. Showed me the best prices with the greatest vehicles. She was very nice and listened to everything Kenzie helped me a lot and everyone was so helpful. Showed me the best prices with the greatest vehicles. She was very nice and listened to everything that I needed. More
by Garcia02
Employees Worked With
McKenzie Peterson, Danny Easton
January 22, 2019
Not fulfilling the small stuff Was told if I completed a survey I could get a free oil change. Called to confirm and had to leave a message with receptionist for Cory. Was called ba Was told if I completed a survey I could get a free oil change. Called to confirm and had to leave a message with receptionist for Cory. Was called back by receptionist about 30 mins later and told sure to come in and let Service Dept know. My husband showed up and was told no oil change since my survey was not a 950. I was not told I had to rate this dealership with a top rated review for the oil change. Then called and spoke with Cory and basically was talked to like I made the whole thing up which as a customer is very frustrating. This is not the first time this dealership flaked on a simple expectation. The day we bought the car we were told to bring it in on a certain day of the week when tinting person was there and we would get it done in and out. My husband ended up stuck there- and had to take the day off because it took so long. He asked for the manager's name and was told it was Danny Easton. So my husband asked to speak directly asked to speak with him. He was told Danny would not come out and speak with him. I have never gone ANYWHERE where management does not step in to speak with a customer. The guy did not leave his office- which is an unprofessional move to me. Was such a hassle and then again it turned into our fault. We were told to make an appointment- etc, etc. It's just odd this dealership does not go the extra mile to make customers happy and then makes us feel crazy for expecting these things. I never asked for anything free- they offered but I wasn't told my survey had to be a 950 and NOT honest. Also, I told them I called to confirm and spoke with receptionist who told us to come in and let Service Dept know the free oil change was ok'd. When I spoke with Cory it's like I made all of that up. So done with this dealership. Seems like they say things to make it seem like they are going to accomodate you- and then flake out - not trustworthy to me. Cory straight out told me my survey takes money out of his hand so why would he give me a free oil change. Seriously! I do not need anything free, but to me quit bribing people for good reviews. I usually do not waste my time reviewing places, but this place has made me angry for the smallest issues for no reason. My husband drove 20 mins out of the way since they called and said they would honor a free oil change- and then got there and was told no. Just seems silly and petty. Quit offering stuff if you cannot fulfill. Will not go back here, do not seem like they follow thru on what they say which is never a good sign when the bigger issues come along. Out of all the dealerships we have ever dealt with- this one made everything just difficult and unpleasant. They were difficult over the smallest things- easy things. Simple courtesy could have made our experience so much better. No one wants to argue with people. I have better ways to spend my day than fighting for a free $60 oil change. But it doesn't sit right that you didnt honor what you said since I didn't rate you the highest on my survey? Really- something seems wrong with that logic. More
by isabella1
Employees Worked With
We actually didn't buy from Cory- but this specific issue was discussed with him., Danny Easton, Corey Wurmlinger
January 22, 2019
Awesome manners and hospitality When I first walked in, Kenzie greeted me immediately. She was very helpful and respectful with whatever questions I had for her and did it in a timel When I first walked in, Kenzie greeted me immediately. She was very helpful and respectful with whatever questions I had for her and did it in a timely matter. 10/10 recommend! More
by JesseSmith
Employees Worked With
McKenzie Peterson, Danny Easton
January 22, 2019
I love my car . I was very hesitant about buying a car brand new but I am so glad that i did buy from y’all. thank y’all very much for my car!! . I was very hesitant about buying a car brand new but I am so glad that i did buy from y’all. thank y’all very much for my car!! More
by kelsiarnold1
Employees Worked With
McKenzie Peterson, Danny Easton
January 22, 2019
Kenzie is a wonderful sales team member I recently bought a new car from Clay Cooley Hyundai of Rickwalla nd would definitely recommend help from Kenzie. She works in a nice timely manner an I recently bought a new car from Clay Cooley Hyundai of Rickwalla nd would definitely recommend help from Kenzie. She works in a nice timely manner and helps you with everything you need. More
by caityweesner
Employees Worked With
Skipper, McKenzie Peterson
January 22, 2019
Kenzie She’s amazing An did awesome . If you ever buy a a car buy from her ! She helped me out amazingly . I definitely recommend her . She’s amazing An did awesome . If you ever buy a a car buy from her ! She helped me out amazingly . I definitely recommend her . More
by Hayley-123
Employees Worked With
McKenzie Peterson
January 22, 2019
amazing I recommend her!!! She knew what she was talking about, and was very friendly! She answered all the questions I had about the car I was looking at. Go I recommend her!!! She knew what she was talking about, and was very friendly! She answered all the questions I had about the car I was looking at. Good job! More
by Blueberry12
Employees Worked With
Carmelo Adorno, McKenzie Peterson
January 22, 2019
Amazing service Customer service was amazing whenever I came to buy a vehicle , McKenzie Peterson was a lot of help putting me in a vehicle I loved Customer service was amazing whenever I came to buy a vehicle , McKenzie Peterson was a lot of help putting me in a vehicle I loved More
by Beetle
Employees Worked With
McKenzie Peterson, Danny Easton
January 22, 2019
Amazing sales Cause she is good at what she does and saling trucks to me and she is amazing with customers and helping people and good deals Cause she is good at what she does and saling trucks to me and she is amazing with customers and helping people and good deals More
by Redneck3031
Employees Worked With
McKenzie Peterson
