Clay Cooley Hyundai of Rockwall

Loved the service, Loved the customer service. Clay Cooley is the best. Our service manager Rocks! Clay Cooley is the best. Our service manager Rocks! More

This service department is a breath of fresh air! I’ve always had such negative experiences with service departments at other dealerships, I used to dread having to interact with them. This is the ex I’ve always had such negative experiences with service departments at other dealerships, I used to dread having to interact with them. This is the exact opposite of that. Everyone is courteous, professional, and friendly. I was offered a shuttle to and from my job if needed. Shoutout to Quincy for really making me feel like I’m a valued customer. Amazing communication throughout the experience. I just can’t say enough about how happy I am to have found this dealership and service department. More

The people who work there are knowledgeable and friendly. They have always done a great job for me. They have always done a great job for me. More

Excellent service experience , quickly performed service, pretty nice customer waiting area with power outlets to work pretty nice customer waiting area with power outlets to work More

It was a pleasure working with David Barrera he was very accommodating and made the purchase of my Hyundai very easy. accommodating and made the purchase of my Hyundai very easy. More

$100 oil change and $52 in “fees” for shop expenses. Didn’t even get a car wash after spending $400. Service was great, people were nice but the pricing and lack of transparency on shop fees is a litt Didn’t even get a car wash after spending $400. Service was great, people were nice but the pricing and lack of transparency on shop fees is a little shady. More

I am writing to express my sincere gratitude for the excellent service I received regarding the recent repair of my vehicle. Your expertise and thoroughness in addressing my concerns were greatly apprec excellent service I received regarding the recent repair of my vehicle. Your expertise and thoroughness in addressing my concerns were greatly appreciated. The repairs were completed to a high standard, and to Jenifer I particularly valued your patience in answering all of my questions. I will certainly recommend your services to anyone in need of automotive repair. Thank you Clay Cooley. Sincerely, Mrs Santos More

While I appreciate the clean waiting area with workspace, I was caught off guard by the upsetting and some of it untrue. I was told my vehicle needed $200 worth of extra bogus work the most appalling was tha I was caught off guard by the upsetting and some of it untrue. I was told my vehicle needed $200 worth of extra bogus work the most appalling was that my tires failed balanced a balance test. There is no way to test for this without pulling all four tires off and Testing them on a machine. Being that the car was only back there for 30 min there is no way that was done and if it has a report should have been shown showing me the imbalance. My car was back in 5 minutes. I felt like I was an uneducated idiot. I know a thi g or two abiut tires and car maintenance More

Great customer service; great online purchasing process with vehicle delivery and trade-in pick up. with vehicle delivery and trade-in pick up. More

Forced GPS at $1,000, forced contract to allow personal info be sold, snuck in contract that allows cancellation then wouldn’t allow cancelation. info be sold, snuck in contract that allows cancellation then wouldn’t allow cancelation. More