
Clay Cooley Hyundai of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Kenny is a great service advisor. He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and pr He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and promised the car to be ready on Tuesday. I had the car back the following day. More
Kenny was extremely helpful and responsive. He made sure all of my issues were handled and made the process easy! He made sure all of my issues were handled and made the process easy! More
I checked a brand new car before pickup and there were several scratches to see on the car. I've complained and they tried to detail it, but at one part they made it even worse. They told me this happened several scratches to see on the car. I've complained and they tried to detail it, but at one part they made it even worse. They told me this happened with other customers before and they can't do anything about it. They installed a GPS tracking device and signed me up for a subscription without mention it on the website or letting me know that it is installed. After complaining they removed the device. More
I was quoted over $1,000 to replace a window regulator after I was already charged $183 just to diagnose the problem (at which time they also found 10 other accompanying “problems”). I promptly said no th after I was already charged $183 just to diagnose the problem (at which time they also found 10 other accompanying “problems”). I promptly said no thank you and went to collect my vehicle. I took it to a reputable paint and body shop that replaced it for $200 TOTAL. I said “Surely there is a mistake. I am certain I owe more than $200.” The shop owner said, “We don’t charge for work that we don’t do.” There you have it folks! If you want to be charged for work that isn’t being done, then take it to the dealership for service and repair! More
As always I had quick and thorough service on my Palisade. I like the identification of what is needed and recommended which helps me budget for next visi Palisade. I like the identification of what is needed and recommended which helps me budget for next visi More