Clay Cooley Hyundai of Rockwall

Cody will be good but needs more training. You shouldn't have charged me for putting on the new tires you sold me. It took over 2 hours and 15 minutes. Not cool. If you don't want to sell tire You shouldn't have charged me for putting on the new tires you sold me. It took over 2 hours and 15 minutes. Not cool. If you don't want to sell tires, you should tell your loyal customers. I should have gone to Firestone or Goodyear. More

It was good and quick Everything was very clean and spotless. Coffee and drinks were accessible. Nice you can see your car getting worked in as well. spotless. Coffee and drinks were accessible. Nice you can see your car getting worked in as well. More

Excellent customer care, all around! I was pleasantly surprised. Tyler was a "non-pressure" salesman that earned my trust. Sales Management and Finance were equally straight-forward a I was pleasantly surprised. Tyler was a "non-pressure" salesman that earned my trust. Sales Management and Finance were equally straight-forward and professional. More

Good service. Nice waiting area. It was done within the promised time and the service was done properly. Nice waiting area. It was done within the promised time and the service was done properly. More

Amazing Service. Not Pushy, Listened to everything I had to say. Wayne Lindsey was the Best. Made me feel very comfortable about making my first Purchase of a car. Not Pushy, Listened to everything I had to say. Wayne Lindsey was the Best. Made me feel very comfortable about making my first Purchase of a car. More

Jenifer was my service tech. She's the best! Her Customer Service skills are phenomenal! She's the best! Her Customer Service skills are phenomenal! More

'17 sonota. .... a paper sac holds liquid better/longer than the motor in this vehicle. They've known about it from months of us purchasing, keep giving us the ru .... a paper sac holds liquid better/longer than the motor in this vehicle. They've known about it from months of us purchasing, keep giving us the run around. Car keeps going in to limp mode without warning. This last limp mode and I caught that they've been not documenting what we tell them but rather falsifying the documentations to cover them. I placed a review on nextdoor for locals to see and it got over 9000 views/responses within 48 hrs. The service manager text me and said they would help only if I removed the post. The gm Vincent told me to go f myself and that he would break every bone in my body More

Beware of bait and switch! (price and salesman) They advertise their 2023 Hyundai Palisade Calligraphy at MSRP (no addendum like their ethical competition does). I called to m (price and salesman) They advertise their 2023 Hyundai Palisade Calligraphy at MSRP (no addendum like their ethical competition does). I called to make sure they would accept full MSRP and transportation fee and they agreed but every other statement was 'can you come in today' or 'when can you come in'... Then, when I got there, the original salesmen, Jojo, who I made an appointment with all of a sudden had to deliver a car so he handed me off toe George. When we got to discuss the deal George informed me that they don't sell the Calligraphy at MSRP and asked for proof. I showed him texts so he talked to his manager why didn't care and took the Car from $53K to $59. Total sketchy, old school tactics that we all dread. I recommend that you stay away. More

We worked with our salesman Bob Leigh-Manuell for the first time I actually found a salesman that knew as much about the vehicle as I did he was very easy to talk to and ask questions I give Bob a five s first time I actually found a salesman that knew as much about the vehicle as I did he was very easy to talk to and ask questions I give Bob a five star rating Thank you Bob for your kindness and helpfulness toward the purchase of the Hyundai Tuscon Limited I have purchased two cars from Clay Cooley Hyundai in Rockwall and they will continue to have my business More

Eric Tharp is wonderful to work with. I had a bad experience and complained, and Eric actually called me personally to work with me. I had almost given up on getting a Hyundai. After a p I had a bad experience and complained, and Eric actually called me personally to work with me. I had almost given up on getting a Hyundai. After a phone conversation with Eric, I agreed to meet with him, and test drive some cars. Eric knows his product, answered all my questions and did it with a good attitude and pleasant personality. I told him what my budget was, and he made it happen. Eric gave me good customer service and due to how he treated me I bought a car from him. I recommend Eric Tharp. More